Blog Entries

20. 03. 2014 admin EriZone & OTRS, NetEye

Michael Medin at the OSSMC 2014

Interested in getting the latest news on actual Open Source based IT System Management projects and seeing Michael in one of his unique “live performances”? Then feel free to register at the OSSMC 2014. The program will be simultaneously translated into English, German and Italian. When: April 10th 2014, from 9.00 AM Where: Convention Center… Read More

20. 03. 2014 Andrea di Lernia NetEye, Real User Experience Monitoring

End User Experience and traditional monitoring: a perfect match

One of the main challenge in the IT monitoring is the ability to execute complex web service tests to obtain objective KPI able to evaluate the end user experience. As every company we also needed to control our web applications such as the Exchange 2013, our Service Desk solution EriZone powered by OTRS, our reporting… Read More

17. 03. 2014 admin EriZone & OTRS, NetEye, Uncategorized

John Rakowski from Forrester Research at the OSSMC

Interested in getting the latest news on actual Open Source based IT System Management projects? Then feel free to register at the conference. The program will be simultaneously translated into English, German and Italian. When: April 10th 2014, from 9.00 AM Where: Convention Center Four Points by Sheraton Bolzano Free registration

15. 03. 2014 admin EriZone & OTRS, NetEye, Real User Experience Monitoring

NetEye at the CeBIT: Impressions from the Open Source Forum

14. 03. 2014 Juergen Vigna NetEye, NetEye Updates

Updated neteye-plugins package version 1.9.1

The NetEye Plugins packages has been updated with this fixes/enhancements: – Fix for check_ftp.pl directory checking and active/passive ftp mode – Small output fix in check_vmware_HostHardwareHealthInfo.sh – Added check_vmware_api as new plugin which should substitute check_esx4.pl

14. 03. 2014 MarinovMihail EriZone & OTRS

New features for EriZone: ticket CC

In this post I would like to introduce you an interesting feature of EriZone (powered by OTRS) – named Ticket CC. Briefly, EriZone agents and customers are now able to select through the customer and agent web portals other customers with the same CustomerID as the customer of the ticket and/or agents with ‘wr’ permissions… Read More

12. 03. 2014 Arianna Cunaccia NetEye, Real User Experience Monitoring

Georg Kostner presents Al’exa at the CeBIT

Video live-stream from the CeBIT: the End User Experience with the Open Source project Al’exa. The live presentation had been already held. The download version will be available soon. We’ll keep you up to date.

12. 03. 2014 admin EriZone & OTRS, NetEye, Real User Experience Monitoring

Impressions from the CeBIT

The first two days at this year’s CeBIT: See some impression from our stand.

12. 03. 2014 Arianna Cunaccia EriZone & OTRS, NetEye, Real User Experience Monitoring

Open Source System Management: the workshops

Would you like to understand the potential of the ITIL processes implemented with EriZone/OTRS ? Or do you want to deepen your knowledge in the End User Experience monitoring? Or are you curious to know what will be the future development of Nagios as an open project ? On April 11th, at the Würth Phoenix… Read More

11. 03. 2014 Thomas Forrer NetEye, NetEye Updates

Updated package neteye-monarch-3.5.9-1

ChangeLog: – Permit spaces in Host-name while renaming

10. 03. 2014 Juergen Vigna NetEye, NetEye Updates

Updated neteye-plugins package to version 1.9.0.-1

The NetEye Plugins packages has been updated with this enhancements: – Added new plugin check_linus_cpus.sh for checking single cpu usage on linux – Added new plugin check_mssql_health for checking MS-SQL Server

07. 03. 2014 admin Uncategorized

Al´exa auf der CeBIT: Live-Stream am 12.3 ab 11.30h

Wie bereits angekündigt wird am 12. März Georg Al’exa auf der CeBIT vorstellen, das ausgehend von einer horizontalen Messung der Auslieferungsperformance die Leistungsqualität aus dem Blickwinkel des Anwenders überprüft.  Wer nicht vor Ort in Hannover ist – die Präsentation wird via Livestream auf unserm Blog übertragen. Einfach am Mittwoch um 11.30 einloggen. Auf Wunsch können Sie auch eine Reminder-Mail unter… Read More

03. 03. 2014 Thomas Forrer NetEye, NetEye Updates

Updated package neteye-syslogview-search 1.2.15-1

ChangeLog: – added Source-IP column in PDF report generation

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