New version of EriZone (3.0.2)

Posted by on Aug 27, 2014 in EriZone & OTRS, Uncategorized | 0 comments

New version of EriZone (3.0.2) is now available for the download:

The new version contains a lot of major fixes and the following major enhancements:

  • Company Backend Filter functionality ( HOT !!! – filter customer visibility through role<->group configuration)
  • Editor plugin for cut & paste and drag & drop improvement (compatibility FF, Chrome, IE10+)
  • ACL support for article dynamic fields
  • New NetEye integration pre-configured Postmaster filter
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New version of EriZone (3.0.1.57)

Posted by on Aug 12, 2014 in EriZone & OTRS, Uncategorized | 0 comments

New version of EriZone (3.0.1.57) is now available for the download:

The new version contains a lot of major fixes and the following major enhancements:

  • TicketTo Process
  • Split of column From/Title in ticket overview
  • Autotime unit counter
  • Full compatibility of responsive customer interface with Internet Explorer 8
UPGRADING PROCEDURE
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New: Service Clone Tool – NetEye 3.5

Posted by on Aug 6, 2014 in Configuration Management, NetEye, Uncategorized | 0 comments

Administrators of networks, which consist of a huge number of hosts, are often facing time management problems. Frequently, specific services have to run on more than just one host, consequently those services have to be copied from one host to one or more other hosts. To save as much time as possible we expanded the NetEye Configuration by a new, so-called “Service Clone Tool”. The Service Clone Tool allows you duplicating services easily from one host to one or more hosts.

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