Updated package neteye-clustering 1.4.4-1 (NetEye 3.6,3.7)

Posted by on Jul 22, 2016 in NetEye, NetEye Updates | 0 comments

Changelog:
– fixed bug: /opt/neteye/sbin/neteye-init-cluster.sh moves /usr/lib64/nagios wrong to DRBD (NECLUST-6)
– fixed bug: NetEyeShare is not moved to DRBD by neteye-init-cluster.sh (NECLUST-9)
– fixed bug: /var/log/rsyslog is not moved to DRBD by neteye-init-cluster.sh (NECLUST-10)
– fixed bug: /home/nedi is not moved to DRBD by neteye-init-cluster.sh (NECLUST-11)

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Save the Date! Customer TouchPoint – September 27, Bolzano

Posted by on Jul 22, 2016 in EriZone & OTRS, Uncategorized | 0 comments

SaveTheDate_Customer_Touchpoint_V8_IT

New approaches and technologies for a more efficient customer service

Speed, flexibility and efficiency are mandatory characteristics of quality Customer Service. That is why service management and ticketing solutions now play a key role in the administration and organization of the service requests, helping companies in the process of continual improvement.

These solutions, in addition, may offer further opportunities through the cloud by boosting your competitiveness thanks to the access to the essential information resources by renewing your corporate processes.

Do not miss the opportunity to participate in our next business break where you can get practical examples of the drivers of innovation and strategic change in this area. You will have the perfect chance to learn how leading companies as Microtec or Brennercom can get real advantages in terms of organization, quality customer service and reduced costs.

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