Some Words about Logstash Filters and Dates

Posted by on Nov 25, 2016 in Log Auditing, NetEye | 0 comments


Some time ago I published an article about how to store the NetEye SMS Protocol log into an ELK environment. Now, after using it some times, I discovered that it was not completely correct as the time/date functions for the Logstash filters are a bit more complicated. In particular, it was that the date was written in the SMS protocol file in this way:

June 29th 2016, 10:30:22 CEST 2016

And we used this Logstash date filter to convert it:

date {
          locale = "en"
          match  = [ "sms_timestamp_text", "EEE MMM dd HH:mm:ss" ]

Now it seemed that it would work, but after some time (some days until the start of the next month) we discovered that the date in the first days of the month would look like:

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Research & Development – Insights (Part 1)

Posted by on Nov 23, 2016 in Development, NetEye | 0 comments

Research and Development Insights

The Research and Development team (short R&D) is the largest team in the Würth Phoenix System Integration business unit. Our responsibility is to develop, maintain and deliver high quality software to our customers. We also provide second level support in cooperation with our Service & Support team.

In past, the SI department was one of the fastest growing departments in the company. This rapid growth had also an impact on our team, forcing us to face new challenges in various areas. The most notable were workload distribution, issue prioritization, time efficiency, knowledge transfer and as a direct result continuously integrating new colleagues.

To keep delivery times low and product quality as well as the motivation of our members high, a decision had to be made, and the idea of the Agile Transformation was born.

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Are you wasting many hours by executing repeating tasks?

Posted by on Nov 21, 2016 in NetEye, Real User Experience Monitoring | 0 comments

Hand simple tasks over to Alyvix. In this way, you will be able to save precious working hours and in turn, to invest your precious time in more important activities.

Automation of repeating tasks with Alyvix

Alyvix has been designed to simulate real user inputs or actions, to check if an application runs correctly and to register its performance values in order to compare past and actual application performance values. Through such comparisons, it is possible to detect application performance degradations (for example after an update).

Since such simulations turned out to be a good thing, it came to my mind to use Alyvix also to execute repeated tasks, which otherwise an employee had to do. Do you know what I mean? Let me explain it through a real life example:

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Preview EriZone 3.6: Activity Sequence Management

Posted by on Nov 16, 2016 in EriZone & OTRS | 0 comments

With EriZone 3.6, which will be released at the end of this year, new features regarding the Activity Management will be introduced.
Activity tickets created in the context of Access Management can now be linked to each other to create a sequence. After that, the order of fulfillment of these activity tickets will respect the created sequence.
When an Access Management Activity is defined, it is possible to set it as available for sequence (prioritized), and/or to define on which other prioritized activity it depends. Afterwards, when the activity tickets concerning the Access Management are created, they will be automatically linked as defined.

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