Blog Entries

31. 05. 2017 Luca Franzoi EriZone & OTRS

EriZone – Security Advise

It was detected a vulnerability on the agent interface of the EriZone – OTRS system. The following is valid for all OTRS, Erizone 3.x and EriZone 5.x systems The severity of this vulnerability has been categorized with “high”. To guarantee the security of your system, we recommend to disable the Installer.pm module. Modify the file /opt/erizone/otrs/Kernel/Config.pm… Read More

30. 05. 2017 Massimiliano De Luca NetEye

IoT: The future, today.

The Smith-Family is driving on the highway to arrive to their holiday destination in Italy, as a car in front of them suddenly brakes. A truck accidently has lost demolition debris and thereby almost caused a multiple-vehicle collision. Mrs. Jones is driving the car just behind the truck and as her car brakes, it simultaneously… Read More

25. 05. 2017 Alessandro Romboli NetEye

Monitoring Microsoft Exchange Server

Microsoft Exchange server is one of the most used email server for companies but sometimes it is hard to monitor because usually the monitoring tools only control the availability of the server on the network. Thanks to the 2013 update, Microsoft offered several URL (Healthcheck URL) to verify the real server availability for clients. The… Read More

25. 05. 2017 Sandro Santinato NetEye, NetEye Updates

Updated Package neteye-monarch-3.13.7-1 (for NetEye 3.9 and 3.10)

ChangeLog: Fixed: Outages are shown even in scheduled downtime (NMONARCH-78) Fixed: Event correction not applied on day that ends with downtime (NMONARCH-72)

25. 05. 2017 Sandro Santinato NetEye, NetEye Updates

Updated Package neteye-glpi-0.85.8_neteye1.0.1-1 (for NetEye 3.8, 3.9 and 3.10)

ChangeLog: Fixed bug with wrong mime type on file upload (NG-40)

25. 05. 2017 Sandro Santinato NetEye, NetEye Updates

Updated Package neteye-syslogview-3.4.11-1 (for NetEye 3.9 and 3.10)

ChangeLog: Fix command syntax for new mut version (NSV-75)

25. 05. 2017 Sandro Santinato NetEye, NetEye Updates

Updated Package neteye-thruk-1.88.4_neteye1.4.15-1 (for NetEye 3.9 and 3.10)

ChangeLog: Fixed Outages not shown for Hostgroup in report scheduling (NETHRUK-130)

23. 05. 2017 Sandro Santinato NetEye, NetEye Updates

Updated Package application-latency-loader-1.10.6-1 (for NetEye 3.9 and 3.10)

ChangeLog: Fixed bug where no more referenced configuration items could not be deleted (RUEB-123)

23. 05. 2017 Sandro Santinato NetEye, NetEye Updates

Updated Package application-latency-web-1.10.8-1 (for NetEye 3.9 and 3.10)

ChangeLog: Fixed bug where value field in subnets configuration was not visible (RUEF-229)

22. 05. 2017 TobiasGoller Log Auditing, NetEye

NetEye as essential component of a Security Operations Centers

During my last projects I noticed that the implementation of a „Security Operations Center“ (in short SOC) is becoming increasingly important, especially for our enterprise customers. Mainly for big companies that are of public interest like banks, energy providers, assurances etc. the topic of cyber threats is getting more actual and requires special attention. This… Read More

17. 05. 2017 Sandro Santinato NetEye, NetEye Updates

Update Package application-latency-web-1.10-7-1 (for NetEye 3.9 and 3.10)

ChangeLog: Fixed bug where row count was wrong when using filter on analyze table (RUEF-117) Fixed bug where details of aggregated data does not show the selected path (RUEF-231) Fixed bug when using filter in columns selection dialog not shown columns are not stored (RUEF-235) Fixed bug where event tags disappear when changing metric (RUEF-166)… Read More

17. 05. 2017 Sandro Santinato NetEye, NetEye Updates

Updated Package application-latency-loader-1.10.5-1 (for NetEye 3.9 and 3.10)

ChangeLog: Fixed bug where cronjob to restart al-loader service should not be executed (RUEB-92)

17. 05. 2017 Arianna Cunaccia NetEye

IoT and Industry 4.0: NetEye monitoring metamorphosis

May 16, 2017 – IoT Conference: Nicola Degara highlights the challenges for the IT System Management in IoT and Industry 4.0 environments. If in the past often the Information Technology was not influencing the company strategy, today it becomes a Business Enabler. IT is no longer a cost center but a Corporate Strategy supporter. The… Read More

16. 05. 2017 TobiasGoller NetEye

NetEye: Job Scheduler Integration

In one of my last projects, I had to implement a job scheduler to the IT environment of one of our NetEye customers, whereby a central requirement was that it had to be possible to launch jobs directly from NetEye. The customer had chosen the job scheduler solution from SOS Berlin, which had to be… Read More

10. 05. 2017 MarinovMihail EriZone & OTRS

EriZone 5.1: Improved ticket printing functionality

The PDF printing functionality has been improved with the last version of EriZone 5.1. It is now possible to print to PDF all images and html included in the ticket. In this way the generated / printed PDF becomes a true copy of the original ticket that can be used in different offline scenarios.  For… Read More

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