13. 04. 2018 MarinovMihail Downloads / Release Notes, Service Management

EriZone 5.3 packages Updates

  • EriZoneCore-5.3.9.opm
    PrivateTicket on CustomerUserUpdate Event not working correctly (EZ-753)
    The “possible for” for closed tickets is not considered for email followups
  • EriZoneServiceDeskEnhancement-5.3.9.opm
    TicketToProcess Event customer process criteria (EZ-751)
  • EriZoneTheme-5.3.8.opm

Upgrade packages via Admin >> Package Manager. The upgrade procedure must be done STRICTLY in the following sequence:

EriZone Core
EriZoneServiceDeskEnhancement
EriZoneTheme
Remaining EriZone packages

MarinovMihail

MarinovMihail

Developer at Würth Phoenix
“Hi guys! I’m Mihail and since the university years I has been fascinated by distributed systems and measurements on them. Now when I join the Neteye project I get the possibility to continue with this passion and this is great. My free time is completely dedicated to my wife and my daughters, I simply love them.”

Author

MarinovMihail

“Hi guys! I’m Mihail and since the university years I has been fascinated by distributed systems and measurements on them. Now when I join the Neteye project I get the possibility to continue with this passion and this is great. My free time is completely dedicated to my wife and my daughters, I simply love them.”

Leave a Reply

Your email address will not be published. Required fields are marked *

Archive