The Role of IT Asset Management in GDPR Compliance – Part I

Posted by on Nov 28, 2017 in Log Auditing, NetEye | 0 comments

GDPR_NetEye_IT_AssetManagement

In this post, and in the one that will follow in the next weeks, I would like to analyze the role of IT Asset Management in adapting to the new General Data Protection Regulations (GDPR).
In this first article I will briefly introduce what the GDPR is, what measures it introduces, and how the IT Asset Management (ITAM) can support it.
In the next article, I will list the modules provided by NetEye, our IT System Management solution, for the ITAM implementation.

Introduction to GDPR

The General Data Protection Regulation (GDPR) (Regulation (EU) 2016/679) is a regulation by which the European Parliament, the Council of the European Union and the European Commission intend to strengthen and unify data protection for all individuals within the European Union (EU). It also addresses the export of personal data outside the EU. The GDPR aims primarily to give control back to citizens and residents over their personal data and to simplify the regulatory environment for international business by unifying the regulation within the EU. It becomes enforceable from 25 May 2018 after a two-year transition period and, unlike a directive, it does not require national governments to pass any enabling legislation, and is thus directly binding and applicable. Wikipedia

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Life Cycle Asset Management with GLPI and OCS Inventory

Posted by on Aug 9, 2017 in Asset Management, NetEye | 0 comments

AssetManagement

If you are using our Asset Management module integrated into NetEye, you probably already know about the potential of OCS Inventory and GLPI. However, often users are not aware of all the functionalities available in Life Cycle Asset Management. So let’s highlight some of the most important features to manage the entire life cycle of your assets:

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How to send logs from servers in the cloud to NetEye?

Posted by on Jun 6, 2017 in Log Auditing, NetEye, Syslog | 0 comments

LogManagement_03

Keeping an offline copy of your logs does not only provide better visibility from the system management point of view, but also turns out to be extremely precious in case of a security incident during which your local copies have been affected.

As many of you might know, the Log Management module of NetEye offers a complete solution to manage logs, in line with the obligations intended by the data protection authority. Moreover, it provides a handy way to centrally manage logs from various sources. (see also on our blog: “What to do with all those logs?” and “NetEye Log Management on the official Elastic blog” ).

NetEyeSyslog

Architecture of the Log Management module:

  • Log auditing and data collection system, based on rsyslog
  • Agent (Safed) for sending logs over the syslog protocol (RFC 3164 – configured by default to send over TCP on port 514 to guarantee the correct receiving of the sent logs)

It is crucial that the communication between the Safed agents and NetEye on the TCP port 514 is always guaranteed.

During one of my latest customer projects, I was asked to implement a possibility for collecting logs from remote systems in the cloud. The main challenge was that accessing the systems was possible just via SSH.

Now I will show you how I resolved this problem by using a reverse SSH tunnel and a Safed agent on a Linux/Unix machine.

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Asset Management in NetEye: Management of smartphones, tablets and SIM cards

Posted by on Jul 13, 2016 in Asset Management, NetEye | 0 comments

SIM Inventory

IT Asset Management (ITAM) entails collecting inventory, financial and contractual data to manage the IT asset throughout its life cycle. ITAM depends on robust processes, with tools to automate manual processes. Capturing and integrating autodiscovery/inventory, financial and contractual data in a central repository for all IT assets enables the functions to effectively manage vendors and a software and hardware asset portfolio from requisition through retirement, thus monitoring the asset’s performance throughout its life cycle.

http://www.gartner.com/it-glossary/it-asset-management-itam/

Nowadays, reducing costs, increasing service levels and improving visibility of financial and operational decisions, has become a MUST for most IT departments.

Therefore, it is strategically important to be equipped with tools to manage the contracts related to hardware in use, software and licenses.

The aim is, being able to efficiently negotiate with suppliers, to define a targeted acquisitions strategy, to perform all updates in time, to monitor the expiration of contracts and software licenses, as well as hardware maintenance.

Asset Management in NetEye

Thanks to the integration of GLPI and OCS Inventory, NetEye provides the Inventory and Asset Management module, with which you are able to achieve the above-mentioned goals and to optimize operating costs.

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