On SAP systems there are mapped business processes, which are critical for the organization. Therefore, special monitoring requirements arise. Not just the infrastructure has to be monitored, but also application layers, job executions and failures. It is crucial to understand where problems accumulate, which over time could lead to serious incidents.
EriZone has evolved over the last years, becoming a comprehensive Service Management solution to address enterprise requirements.
The most significant enhancements of the latest version regard the areas of Service Level Management and Service Catalogue Management, as well as the introduction of new functionalities to automate and reuse processes and activities. Besides technical extensions, the graphical user interface was completely redesigned resulting clearly structured and more easy to use.
Among others, the latest NetEye version comes up with several improvements in the fields of Discovery and Asset Management, as well as a new possibility to recognize patterns and trends within large datasets for a reliable Performance Management.
Additionally, the release of Alyvix 2.3 provides new features for End User Experience Monitoring, ready for being integrated to NetEye.