Blog Entries

19. 03. 2018 Patrick Zambelli Nagios, Nagios-Plugins, NetEye

WMI-based Microsoft Server Monitoring

Configuring Microsoft Servers: Authentication and Permissions Settings In this blog I will provide you a how-to for configuring agentless monitoring for Microsoft Servers or Workstations via WMI. What is WMI?  Windows Management Instrumentation (WMI) is Microsoft’s implementation of an industry-standard approach to accessing management information in an enterprise environment.  WMI uses the industry-standard Common Information… Read More

15. 03. 2018 Alessandro Romboli EriZone & OTRS, NetEye

Microsoft ADFS service and Non-Claims-Aware applications

Microsoft ADFS service is widely used for integrating Web Applications with Microsoft Active Directory. Since Windows Server 2012 R2, it can also integrate Non-Claims-Aware applications. This configuration is very interesting because ADFS can still be the single point of user authentication, and the whole configuration is much easier as a Claims one. Architecture The whole… Read More

13. 03. 2018 Arianna Cunaccia Application Performance Management, Asset Management, EriZone & OTRS, Log Auditing, NetEye, NetEye ITOA

Out Now – The New NetEye & EriZone Training Program

Ready to take your IT process skills beyond the traditional?  Our new training offerings will help you acquire, maintain and improve your knowledge and skills around our solutions.  This year’s training program contains courses for NetEye, EriZone or Alyvix customers and partners, each lasting between 2 and 4 working days. The main focus will be… Read More

07. 03. 2018 Juergen Vigna NetEye, Syslog

Analyze your OpenLDAP Logs

Suppose you have an OpenLDAP Server and you want to analyze what it does.  A good way to do this is to send the logs to NetEye’s LogServer.  Some elements you will see include: – Returned Entries! (ENTRY) – Search Operations! (SEARCH) – Total Connections! (BIND) To do this you need to add a new… Read More

28. 02. 2018 TobiasGoller NetEye

SOS JobScheduler NEWS

JobScheduler is an Open Source solution for enterprise-level workload automation. It is used to launch executable files and shell scripts, and to run database procedures automatically. JobScheduler stores all information in a back-end database management system. As you may know, Würth Phoenix is an official partner of the German company SOS Berlin, the creator of… Read More

26. 02. 2018 admin EriZone & OTRS, NetEye

NetEye & EriZone User Group

The coming NetEye & EriZone User Group will take place on April the 18th in Munich. As in the past editions attendees will have the opportunity to get involved, share and be inspired, gaining insights from NetEye and EriZone customers and learn how to best use an integrated IT Service and System Management approach. The… Read More

20. 02. 2018 TobiasGoller NetEye

F5 Monitoring with NetEye

After deploying and configuring F5 network gear in your company, your next step will be to monitor these new devices. Depending on your monitoring solution, integrating your F5 network equipment can range from simple to complex. Maybe you need to search around for the various MIB files to get the optimal monitoring parameters, or perhaps… Read More

14. 02. 2018 Valentina Da Rold EriZone & OTRS, NetEye

How to debug web app on iOS devices using a Windows PC

Both EriZone and NetEye 4 are capable to work on Android or iOS mobile devices. As many of you already known, mobile browsers work differently from their desktop version and could happen that your application works flawlessly on desktop, but something is broken on mobile. What can you do in this case to understand the… Read More

13. 02. 2018 Thomas Forrer Development, Linux, NetEye, Open Source System Management Conference, Uncategorized


As we do every year, we participated again this year at FOSDEM, the largest conference on free and open source software in Europe.  Apart from having really nice conversations and grabbing many stickers 🙂 , we attended many very inspiring talks this year, too.

07. 02. 2018 Juergen Vigna NetEye, Syslog

Harmonize Your Monitoring with Your Elasticsearch Database Entries

If you have an Elasticsearch Database like the one in the NetEye Elastic Stack Module then you are surely interested in integrating this information into your Monitoring environment.  To do this, use this new plugin: check_elasticsearch_query # /data/neteye/usr/lib/nagios/plugins/local/check_elasticsearch_query –help Check a count of number of events fount in elasticsearch over a query and timeframe Usage:… Read More

30. 01. 2018 Nicola Degara Application Performance Management, NetEye

IT Strategy (R)evolution: The Changing Role of IT in the Future of Business

End User Experience Monitoring allows for a “sensorial” analysis of the ways users consume IT services delivered within an organization and, increasingly often, from outside it as well. Everyone knows that IT services only generate value if they are available when needed and if they can achieve the target for which they were designed. Today… Read More

29. 01. 2018 Roberto Palmarin NetEye

From Software Inventory to Vulnerabilities!

Now that your company has invested time and resources in gathering information about your entire installed base of software and equipment, how can we analyze and measure its level of security protection?  Can we identify the vulnerabilities in your company’s software?  Can we create a scoring function that measures security and how it changes over… Read More

04. 01. 2018 Patrick Zambelli NetEye, Release Notes

NetEye 3.12 Release Notes

Welcome to the latest version of our NetEye Unified Monitoring Solution that introduces new Business Priority management, and improvements to asset management, NetEye API, Grafana and GLPI contact integration. Product: NetEye Release Number: 3.12 Release Date: December 31, 2017 Release Type: Minor Previous Release: 3.11 System Requirements: NetEye 3.6 installation or higher These release notes for NetEye 3.12 describe new… Read More

02. 01. 2018 Patrick Zambelli EriZone & OTRS, NetEye, Release Notes, Release Notes

NetEye 3.12 and EriZone 5.3 have been released!

We are proud to announce the release of new minor versions of our IT System & Service Management solutions NetEye and EriZone. The latest version of our NetEye Unified Monitoring Solution introduces new Business Priority management, and improvements to asset management, NetEye API, Grafana and GLPI contact integration. On the other hand, EriZone 5.3 includes… Read More

21. 12. 2017 Massimiliano De Luca NetEye

GROK: Instructions for Use

Grok is a plug-in installed by default in Logstash, which is supplied with the Elastic package (the ELK – Elasticsearch, Logstash and Kibana), one of the integrated modules in our NetEye Unified Monitoring solution.What is this plug-in for? First of all, Grok is an English neologism that means  “to understand profoundly, intuitively or by empathy,… Read More