Blog Entries

25. 01. 2016 Sandro Santinato Real User Experience Monitoring

Tag Special Events on your Baseline

As you already may know, we have introduced several new features in the version 1.9 of our Real User Experience, such as the history feature in the Configuration, the custom time periods on the dashboard and the flexible filters in Analyze. Another new and very useful feature introduced in the latest release is the event… Read More

21. 01. 2016 Arianna Cunaccia Asset Management, EriZone & OTRS, Log Auditing, NetEye, Real User Experience Monitoring

Würth Phoenix Training Calendar 2016

The new Würth Phoenix training calendar 2016 is now available. The training contents have been enriched to deepen your technical and professional skills.

15. 01. 2016 Luca Di Stefano NetEye, Real User Experience Monitoring

Network Performance: Explicit Congestion Notification

When the network apparatuses are asking for help. We often hear of network congestion, perhaps a little less often than what are the mechanisms that try to manage it. The primary mechanism for managing the congestion is the drop packet. When the apparatus is in trouble it throws packets in a pseudo-random order to save… Read More

21. 12. 2015 Juergen Vigna NetEye, Real User Experience Monitoring

End-To-End Monitoring presented at the OSMC in Nuremberg

Mid November I had the opportunity to present our End-To-End Monitoring solution Alyvix at the Open Source Monitoring Conference (OSMC) in Nuremberg.

15. 12. 2015 Patrick Zambelli Asset Management, Development, Log Auditing, NetEye, Real User Experience Monitoring, Syslog

NetEye 3.6 and RUE 1.9 Have Been Released!

Effective log auditing, meaningful reports and better integration of the single modules The new version NetEye 3.6 provides some substantial improvements, to respond to specific customer needs, as well as to satisfy the continuously growing requirements in the complex world of IT monitoring. Major investments were made in the fields of reporting and SLA measurement…. Read More

27. 11. 2015 Juergen Vigna Real User Experience Monitoring

Do Users Really Suffer That Much?

Open Source Based Application Performance Monitoring At SFScon 2015 The yearly South Tyrol Free Software Conference SFScon took place on Friday, 13th of November at the TIS Innovation Park in Bolzano. In this occasion, I held a speech about Application Performance Monitoring (APM) using our monitoring engine Alyvix. In this article I just want to provide… Read More

24. 09. 2015 admin Real User Experience Monitoring

Improve Your User’s Experience

With the release of Alyvix 2, End-User-Experience Monitoring reaches a new level. Since, in association with the optimization of business success, end user experience is gaining more and more importance, a dedicated monitoring strategy becomes essential for goal-oriented companies. Users have to rely on faultlessly working applications independent of time, location and device. To assure… Read More

08. 06. 2015 Susanne Greiner Real User Experience Monitoring, Uncategorized

Statistics and Machine Learning Techniques for RUE

In the age of the cloud the optimization of real end-user experience (RUE) is getting essential for success. On the one hand users expect applications to work faultlessly independent of the time, location, and device one is using them from. Application performance monitoring (APM) is therefore often based on RUE performance metrics. On the other… Read More

24. 02. 2015 admin NetEye, Real User Experience Monitoring

End User Experience Training in Padua

It often happens that users complain of IT services, especially aout performance and response time. With a traditional monitoring strategy it is not always so immediate to identify the cause of these problems. The proactive identification of potential bottlenecks is therefore a must for a company that wants to increase the usability of the various… Read More

04. 02. 2015 admin EriZone & OTRS, NetEye, Real User Experience Monitoring, Uncategorized

Würth Phoenix also at this year’s CeBIT

At this year’s CeBIT, which takes place from 16th to 20th March in Hannover, everything revolves around Open Source IT-System Management. The focus lies on the latest release of NetEye that offers numerous improvements and innovations.

21. 11. 2014 Sandro Santinato Real User Experience Monitoring, Uncategorized

RUE: Dynamic Filters for your Network Request Analysis

Finding specific requests to identify possible problems of monitored network services is one of the most crucial and important features of our system. With the new version 1.9 of our NetEye Real User Experience we have improved the filter function for your network analysis, allowing you to find specific network requests more easily and more… Read More

10. 11. 2014 Luca Di Stefano NetEye, Real User Experience Monitoring, Uncategorized

New DNS Plugin for Real User Experience

Users often complain about long load times when trying to access IT services (Web, Citrix, Terminal Server ecc.). Also cloud services like Office 365 can be concerned. Increased load times can have various reasons – one of this reasons may be an elevated timespan needed to resolve the DNS address. To discover such problems we… Read More

13. 10. 2014 Sandro Santinato NetEye, Real User Experience Monitoring, Uncategorized

RUE: Integration with LDAP

A new feature since version 1.8 of the “Real User Experience” (RUE) is the integration with your LDAP server, which helps you associating network requests to specific users. This is possible if you are monitoring services like the Microsoft Outlook WebApp, where the AD (Active Directory) username is part of the request. In this way… Read More

08. 10. 2014 Sandro Santinato NetEye, Real User Experience Monitoring

Export/Schedule Reports using Command Line

So far exporting reports in CSV format was only possible through the web UI of the “Real User Experience” (RUE). Therefore scheduling report creation wasn’t possible. Now we added a new feature in the “Real User Experience”, which allows you to export reports using the command line. In this way you are able to schedule… Read More

06. 05. 2014 Luca Di Stefano Network Traffic Monitoring, Real User Experience Monitoring

Real User Experience – TCP Plugin

Until now, the NetEye Real User Experience was able to view the key performance indicators linked only to those applications that are using the http / https protocols. The new TCP plugin allows to display KPI for all the applications that use the TCP protocol with a client request / server response model: The plugin… Read More

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