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11. 04. 2024 Alessandro Romboli Business Service Monitoring, NetEye, SLM

SLA Reporting on a Business Process

Scenario NetEye 4 is a comprehensive monitoring platform which natively supports Business Processes. A Business Process is an abstract view of a customer’s business from the Application point of view. Usually, it’s a collection of Icinga 2 checks aggregated by “AND, OR, At Least” logic in order to monitor whether a Business Application is really…

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22. 05. 2017 Tobias Goller Anomaly Detection, Log Management, NetEye

NetEye as essential component of a Security Operations Centers

During my last projects I noticed that the implementation of a „Security Operations Center“ (in short SOC) is becoming increasingly important, especially for our enterprise customers. Mainly for big companies that are of public interest like banks, energy providers, assurances etc. the topic of cyber threats is getting more actual and requires special attention. This…

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09. 01. 2015 Sandro Santinato NetEye

Reporting on SLAs with NetEye Reporting 2.0

Monitoring the service level agreements (SLAs) of your IT and reporting on them is indispensable to prove your IT’s business value. Setting, meeting, measuring and communicating your IT SLAs ensures the business understands the importance of the IT department. So choosing the right tool or solution to face this task is essential. So choosing the right tool to report on your SLAs is essential. Therefore, we significantly improved our NetEye Reporting Tool. See what’s new about creating, sharing, cloning, displaying, exporting … SLA reports.

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