Blog Entries

02. 04. 2021 Mattia Codato Development, NetEye

Advanced Sphinx Theme Customization

In a companion post we talked about how to create a custom theme for Sphinx, like the one we made for the new NetEye online user guide.Sometimes just a basic customization is not enough and you want to create something much more advanced. In this article, we’ll look at some more detailed custom parts. Custom…

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02. 04. 2021 Valentina Da Rold Development, NetEye

How to Create a Custom Sphinx Theme

During this release we worked a lot to improve the NetEye User Guide. The new user guide is now independent of the NetEye product itself, it can be found online and its structure is greatly changed. By this I mean that we improved not only its content, but we also decided to use a more…

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12. 04. 2018 Charles Callaway Documentation, NetEye, Unified Monitoring

Adding Your Own Documentation to NetEye with DokuWiki

Wouldn’t it be great to have quick access to your favorite pages in the NetEye documentation?  To make customized thumbnail pages of your most frequent screenshots?  To create your own alternative documentation index with categories reflecting your mindset?  To add your own notes, comments, or FAQ with pointers into the existing NetEye documentation? That would…

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07. 02. 2018 Mirko Morandini Service Management

Reporting, Document Management and Risk Evaluation with EriZone

EriZone is mainly used as an (IT) SM tool to manage incidents, service requests and changes, and to document the assignment and return of devices. However, a ticket system like EriZone can also support other processes – for example, those that need to provide structured documentation. In fact, many standards require reporting risks or other…

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