Blog Entries

29. 05. 2015 Nicola Degara EriZone & OTRS, Release Notes

EriZone 3.3.1 has been released!

Major Enhancements Access Management New possibility to start a new process (process management) from the single Access Management Activity automatically. Example: New Salesman hiring request New laptop (Purchase process <<<) New ERP account (Sales Manager approval <<<) New Phone New iPad Native possibility for EriZone for Single Sign-On Kerberos on Active Directory. New Ticket2Process admin… Read More

20. 05. 2015 NetEye Blog Admin EriZone & OTRS, Uncategorized

PACKAGE RELEASE: erizone-plugin-glpi 1.4.4 rpm

A new version of erizone-plugin-glpi rpm is available! Major Features: Data-Export definition for GLPI Contracts Data-Export definition for Warranty information Data-Export definition for Contract association with Computer, Monitor, Software,Network, Printer, Phone and Devices Bug fixing With EriZone 3.3.0, with the new version of iCMDB interface, the contracts and the relationships with the referred configuration item… Read More

08. 05. 2015 NetEye Blog Admin EriZone & OTRS, Uncategorized

New: Online Demo of EriZone is now available!

We are pleased to provide an online demo environment of our Open Source IT Service Management solution WÜRTHPHOENIX EriZone. Through the online demo, you will be able to use our solution without needed registration and no required downloads. Convince yourself about the large variety of functionalities, the powerful new features and the user-friendly interface. Enjoy trying our software! [tabs slidertype=”left tabs”]… Read More

06. 05. 2015 Andrea di Lernia Log Auditing, NetEye

What to do with all those logs?

The Italian Data Protection Authority requires the management and storage of millions of logs, but also outside Italy, a good log management strategy can provide several advantages. Some years ago, the Italian Data Protection Authority defined that the companies must register and store all data related to the system accesses performed by the administrators. This… Read More

04. 05. 2015 NetEye Blog Admin EriZone & OTRS, Open Source System Management Conference

The Open Source System Management Conference 2015

Interview with David Boucha from SaltStack

02. 05. 2015 NetEye Blog Admin EriZone & OTRS, NetEye, Open Source System Management Conference

The Open Source System Management Conference 2015

Interview with Colin Rudd from itSMF UK / Virgin Media

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