Blog Entries

29. 05. 2015 Nicola Degara Uncategorized

EriZone 3.3.1 steht ab sofort zur Verfügung!

Major Enhancements Access Management Neue Möglichkeit zum automatischen Start eines neuen Prozesses (Process Management) ausgehend von einer Access Management Aktivität: Bsp.: Anstellung eines neuen Vertrieb Mitarbeiters Neuer Laptop (Purchase process <<<) Neuer ERP Account (Sales Manager approval <<<) Neues Telefon Neues iPad Native Möglichkeit für EriZone für Single Sign-On Kerberos auf Active Directory. Neues Ticket2Process… Read More

29. 05. 2015 Nicola Degara EriZone & OTRS, EriZone & OTRS, EriZone & OTRS, Release Notes

EriZone 3.3.1 has been released!

Major Enhancements Access Management New possibility to start a new process (process management) from the single Access Management Activity automatically. Example: New Salesman hiring request New laptop (Purchase process <<<) New ERP account (Sales Manager approval <<<) New Phone New iPad Native possibility for EriZone for Single Sign-On Kerberos on Active Directory. New Ticket2Process admin… Read More

29. 05. 2015 Nicola Degara Uncategorized

Nuovo rilascio di EriZone 3.3.1

Major Enhancement Process Management  Possibilità di innescare un nuovo processo (Process Management) automaticamente dalle singole attività dall’Access Management: Es. Richiesta di assunzione nuovo commerciale Nuovo Laptop (Processo di acquisto <<<) Nuove credenziali per sistema gestionale (Processo di approvazione del direttore vendite <<<) Nuovo smartphone Nuovo iPad Predisposizione all’autenticazione Kerberos per il single sign-on su Active… Read More

20. 05. 2015 NetEye Blog Admin EriZone & OTRS, EriZone & OTRS, Uncategorized, Uncategorized, Uncategorized

PACKAGE RELEASE: erizone-plugin-glpi 1.4.4 rpm

A new version of erizone-plugin-glpi rpm is available! Major Features: Data-Export definition for GLPI Contracts Data-Export definition for Warranty information Data-Export definition for Contract association with Computer, Monitor, Software,Network, Printer, Phone and Devices Bug fixing With EriZone 3.3.0, with the new version of iCMDB interface, the contracts and the relationships with the referred configuration item… Read More

20. 05. 2015 NetEye Blog Admin Uncategorized

PACKAGE RELEASE: erizone-plugin-glpi 1.4.4 rpm

A new version of erizone-plugin-glpi rpm is available! Major Features: Data-Export definition for GLPI Contracts Data-Export definition for Warranty information Data-Export definition for Contract association with Computer, Monitor, Software,Network, Printer, Phone and Devices Bug fixing With EriZone 3.3.0, with the new version of iCMDB interface, the contracts and the relationships with the referred configuration item… Read More

20. 05. 2015 Nicola Degara Uncategorized

PACKAGE RELEASE: erizone-plugin-glpi 1.4.4 rpm

A new version of erizone-plugin-glpi rpm is available: Major Features: Data-Export definition for GLPI Contracts Data-Export definition for Warranty information Data-Export definition for Contract association with Computer, Monitor, Software,Network, Printer, Phone and Devices Bug fixing With EriZone 3.3.0, with the new version of iCMDB interface, the contracts and the relationships with the referred configuration item… Read More

08. 05. 2015 NetEye Blog Admin Uncategorized

Neu: EriZone Online Demo ab sofort verfügbar!

Wir freuen uns, Ihnen eine Online-Demo-Umgebung unseres Open Source Ticket Systems WÜRTHPHOENIX EriZone zur Verfügung stellen zu können. Testen Sie unsere Lösung ganz unverbindlich und ohne Download und lassen Sie sich vom weitgreifenden Funktionsumfang überzeugen. Viel Spaß beim Testen! [tabs slidertype=”left tabs”] [tabcontainer] [tabtext]Kunde[/tabtext] [tabtext]Service Desk Agent[/tabtext] [tabtext]2nd Level Agent[/tabtext] [tabtext]Admin[/tabtext] [tabtext]Service Manager[/tabtext] [/tabcontainer] [tabcontent]… Read More

08. 05. 2015 NetEye Blog Admin Uncategorized

Nuovo: La Demo Online di EriZone è disponibile!

Siamo lieti di potervi fornire un ambiente di demo online della nostra soluzione open source per un IT Service Management completo. Potrete provare la nostra soluzione, senza nessun obbligo di registrazione e senza dover scaricare o installare alcun software, il sistema di demo è accessibile dal web in tempo reale. Vi convincerete delle potenzialità di EriZone attraverso… Read More

08. 05. 2015 NetEye Blog Admin EriZone & OTRS, EriZone & OTRS, EriZone & OTRS, Uncategorized, Uncategorized, Uncategorized

New: Online Demo of EriZone is now available!

We are pleased to provide an online demo environment of our Open Source IT Service Management solution WÜRTHPHOENIX EriZone. Through the online demo, you will be able to use our solution without needed registration and no required downloads. Convince yourself about the large variety of functionalities, the powerful new features and the user-friendly interface. Enjoy trying our software! [tabs slidertype=”left tabs”]… Read More

06. 05. 2015 Andrea di Lernia Uncategorized

Archiviazione dei log e poi?

Sempre di più siamo sommersi da richieste del Garante della privacy, nuovi decreti legge e necessità legate alla sicurezza dei dati che ci impongono la gestione e archiviazione di milioni di log. Siccome siamo tenuti a salvare i log, come è possibile riuscire a dare un senso a queste informazioni e magari a ricavarne ulteriori… Read More

06. 05. 2015 Andrea di Lernia Log Auditing, Log Auditing, Log Auditing, NetEye, NetEye, NetEye

What to do with all those logs?

The Italian Data Protection Authority requires the management and storage of millions of logs, but also outside Italy, a good log management strategy can provide several advantages. Some years ago, the Italian Data Protection Authority defined that the companies must register and store all data related to the system accesses performed by the administrators. This… Read More

06. 05. 2015 Andrea di Lernia Uncategorized

Was tun mit den ganzen Logs?

Die italienische Datenschutzbehörde “Garante per la protezione dei dati personali” (auch bekannt als “Garante della Privacy”) schreibt die Erfassung und Archivierung von Millionen von Log Daten vor. Nicht nur deshalb ist eine wohlüberlegte Log Management Strategie für alle Unternehmen (auch außerhalb Italiens) wichtig. Vor einigen Jahren hat die italienische Datenschutzbehörde ein Gesetzesdekret erlassen, welches vorschreibt,… Read More

06. 05. 2015 NetEye Blog Admin Uncategorized

System Management im Zeitalter des Kunden

Am 16. April fand zum siebenten Mal die Open Source System Management Conference (OSSMC) statt und lockte mit einem hochkarätig besetzten Sprecher-Panel. Zahlreiche IT-Experten folgten der Einladung und diskutierten über aktuelle Trends des System-Managements und Open Source Anwendungen. Die OSSMC, die in diesem Jahr bereits zum siebenten Mal stattfand, hat sich  – so glauben wir durchaus… Read More

04. 05. 2015 NetEye Blog Admin Uncategorized

L´Open Source System Management Conference 2015 in retrospettiva

Intervista con David Boucha di SaltStack

04. 05. 2015 NetEye Blog Admin Uncategorized

Die Open Source System Management Conference 2015 im Rückblick

Interview mit David Boucha von SaltStack

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