Welcome to the latest version of our Service Management solution EriZone version 5.7. Product: EriZoneRelease Number: 5.7Release Date: July 31, 2019Release Type: MinorPrevious Release: 5.6 These release notes for EriZone 5.7 describe new features and improvements, and provide information on how to upgrade. Enhancements ACL can now be applied for Categories in customer ITSM Advanced (EZPROD-18) Addition…
Read MoreThe introduction of the new Elastic Features (formerly, X-Pack packages) for the Elastic Stack added many new functionalities to the previous implementation in Net-Eye. One of them is the Watcher feature. Let’s discuss a use case based on this feature. Imagine you as a user want to somehow trigger a webhook alert every time something…
Read MoreFix security issue in ConsistencyUtils class to prevent malicious injections during log signature creation. For NetEye 4.6 we updated: icingaweb2-module-logmanager to version 0.26.0-3
Read MoreOn June 13, we announced a new OEM Partnership with Elastic, and Elastic updated its relationship with OEM, MSP and CSP partners, with the result that in NetEye 4 we now have some new features. Starting with NetEye 4.6, you can now activate the X-Pack feature. After I activate X-Pack and open NetEye, I see:…
Read MoreModern society has continued its increasing use of digital solutions, and today large amounts of sensitive data are stored digitally. As the value and sensitivity of this information increases, the number of potential threats will increase accordingly. Verizon Enterprise’s RISK team recently published a report in cooperation with the United States Secret Service (USSS), the…
Read MoreFix harmless but numerous warnings about missing users during installation. For NetEye 4.6 we updated: neteye-setup to version 1.20.1-2 icingaweb2-module-ipl to version 0.2.1_netete0.0.1-2 icingaweb2-module-reactbundle to version 0.5.1_neteye0.1.0-3 icingaweb2-module-leafletjs to version 1.3.4_neteye0.1.1-3
Read MoreFix smsd systemd service file typo, move service definition from NetEye setup module to specific SMSD package. For NetEye 4.6 we updated: neteye-setup to version 1.14.4-1 smstools-neteye-config to version 1.2.1-1
Read MoreFix description of the “Protected Custom Variables” field at User Guide > Monitoring Basics > Protecting Credentials in the Monitoring Views, since it the states that there is a default regex for the field when there is none For NetEye 4.6 was updated: icingaweb2 to version 2.6.2_neteye1.40.1-1
Read MoreEver since they began using Grafana Dashboards in the NetEye monitoring system, my customers have asked again and again whether they can create PDF files of what they see on their Grafana Dashboards. This request must be understood clearly. The use of Grafana dashboards by IT staff is very popular, for reasons such as its…
Read MoreFixed log directory of mariadb, so that it now points to /neteye/shared/mysql/log/ For NetEye 4.6, NetEye 4.5 and NetEye 4.4 we updated: mariadb-neteye-config to version 1.2.1-1
Read MoreEvery software suite needs documentation. But the more features we add to NetEye to meet customer needs, the larger the user guide becomes. Over time, it’s important to make sure that the guide continues to meet the needs of NetEye users despite this. In particular, modern methodologies like Agile that we use in NetEye often…
Read MoreFixed the autosetup for setting the default retention policy of InfluxDb to 365 days, which was not working properly on clusters. For NetEye 4.6 we updated: influxdb to version 1.6.3_neteye2.3.1-1 For NetEye 4.5 we updated: influxdb to version 1.6.3_neteye2.2.3-1
Read MoreAs mentioned in the previous post of this series, at Würth Phoenix we build our NetEye ISOs from scratch every night to be sure that every morning everything will be fresh.To perform this activity with no manual intervention in a robust, repeatable, and reliable way, the R&D team uses Jenkins, a well known open source…
Read MoreHere at Würth Phoenix, we ship software in many different ways, but one of the main methods to support on-premise installations is with an ISO file. With the ISO we allow our customers to install NetEye, the underlying OS, and all dependencies in a flexible yet simple way. Since this is so important, how can…
Read MoreFixed NetEye cluster base setup accepting invalid characters in hostnames. For NetEye 4.6 we updated: neteye-setup to version 1.14.3-1
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