The Open Source System Management Conference 2015
Interview with Colin Rudd from itSMF UK / Virgin Media
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Blog Entries
The OSSMC 2015
A big thank you to all participants, speakers, sponsors and all those who contributed to the organization of the OSSMC 2015. Hope to see you soon again! [Best_Wordpress_Gallery id=”5″ gal_title=”OSSMC Gallery”]
Read MoreNew version of EriZone (3.1.9)
New version of EriZone (3.1.9) is now available for the download: Feature Lists EriZone DataWarehouse: Eri_TicketAggregatedTime: New parameter to include also child tickets in the calculation New Columns: MinBeforeFirstSplit, IsChild, ParentTicketID (first parent),ParentTicketNumber (first parent) Eri_TicketAggregatedTimeonline: Same parameters as Eri_TicketAggregatedTime It extracts similar information as Eri_ TicketAggregatedTime for ticket with states: new, open,pending reminder and…
Read MoreCeBIT 2015: First impressions!
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Read MoreCeBIT 2015: You can expect an interesting program!
Only a few more days and the CeBIT 2015 will open its doors. As already announced, also this year we will be present at the Open Source Park. Together with Luca Deri from ntop and Remo Rickli from NeDi, we’ve prepared an exciting program! On Monday, 16th we will start with an interesting speech about…
Read MoreOSSM Conference – WORKSHOPS
To further deepen the topics that will be covered during the Open Source System Management Conference, Würth Phoenix organizes four different workshops. The workshops will be held on April 15 at the Würth Phoenix Training Center to address the highlights for the network traffic analysis with ntopng, the process management with OTRS, the Event Handler and Log Management…
Read MoreNew NetEye Release for 2015!
The newly released NetEye version 3.5 represents an important milestone for the development of the solution. In addition to responding to customer needs, NetEye continues to align itself to the new requirements of the growing monitoring complexity generated by the introduction of cloud environments, web services and virtualizations in the IT infrastructures. The new release…
Read MoreNew Version of EriZone (3.1.8)
New version of EriZone (3.1.8) is now available for the download: FEATURES LIST New Parameter to Filter on CustomerTicketSearch based on CustomerGroup: Ticket::Frontend::CompanyTicketAccessGroup New Fields available in iCMDB for GLPI interface: Inventory – Location – Group (manual changes on the CIs definition and import procedure are needed (see notes afterwards for more information); it requires the…
Read MoreOpen Source Conference in Rome
Also this year Würth Phoenix invites you to the Open Source Conference in Rome, which will be held March 31st at the convention center of the Barcelo Aran Mantegna Hotel. At this year’s conference our keynote will be: Log Management & related: more and more we are inundated with requests from the privacy guarantor, new…
Read MoreMulti-Channel Management of your Help Desk Processes
This post is to communicate our new partnership with the Italian Software House Telenia Software S.r.l.. Founded in 1994 the company is dedicated to develop and market Contact Management Solutions. To improve the service delivered to their customers, Telenia Software shortly decided to integrate our IT-Service Management solution EriZone into their VoIP software plattform TVox…
Read MoreNew Version of EriZone (3.1.7)
New version of EriZone (3.1.7) is now available for the download: The new version contains the following enhancements:
Read MoreWürth Phoenix also at this year’s CeBIT
At this year’s CeBIT, which takes place from 16th to 20th March in Hannover, everything revolves around Open Source IT-System Management. The focus lies on the latest release of NetEye that offers numerous improvements and innovations.
Read MoreTraining Calendar 2015
Accelerate your skills and empower your learning with hands-on education. Our expert trainers guide you through intensive courses that help you get the most out of NetEye and EriZone.
Read MoreOpen Source Conference 2014 Milan: A Short Review
Also this year we took part in the new edition of the Open Source Conference, which took place the 26th november at Milan. Georg Kostner held his speech about IT System Management as strategic asset to improve the IT efficiency.
Read MoreThe Fifth Edition of NetEye User Group Was a Great Success
The fifth edition of NetEye User Group took place last thursday. The event was dedicated to all Italian NetEye, Real User Experience and EriZone users. The event, with the aim of experience exchanging on specific application areas, proved to become an important meeting occasion for the users. Here some impressions of the event:
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