Welcome to version 4.50 of our NetEye Unified Monitoring Platform. As you log in, you’ll be greeted by the wide-open autumn meadows of Alpe di Siusi, the largest high-altitude plateau in Europe, with the jagged peaks of the Gruppo delle Odle and the distinctive ridge of Seceda rising in the distance. Their pale rock faces…
Read MoreGLPI 12 is feature-ready, with general availability scheduled for October 7, 2026. Don’t expect any relevant visible changes on the general asset and ticketing interface. The important changes are quite specific to single functionalities: a completely modernized Knowledge Base, session management and data privacy, sudo mode, group-managed OLAs, accessibility fixes, some dashboard enhancements, and the new API v3.
Read MoreToday, I’d like to share some exciting news about the latest feature we’re about to introduce to NetEye Cloud. As the title suggests, the Automatic Discovery of Monitoring Objects feature is now ready for rollout and will be made generally available to all NetEye Cloud customers within the next few weeks, if not days. In…
Read MoreMore tools don’t mean more intelligence. Especially when the model runs on your own hardware. Let’s be honest: Ever since the Model Context Protocol became the de facto standard for connecting an LLM to the outside world, a sort of hoarding race has begun. One MCP server for the filesystem, one for Git, one for…
Read MoreIn this article, I will show how we automated the creation of customer tickets from relevant NetEye Cloud monitoring events.
Read MoreWhen you create custom fields with the Fields plugin for GLPI, the container defines which itemtypes show the new tab. If you later need to add more itemtypes (for example Certificate or Domain), the web interface isn’t enough: you have to work directly on the database. In this article we explain why a manual intervention…
Read MoreWelcome to version 4.49 of our NetEye Unified Monitoring Platform. As you log in, you’ll be greeted by the Stelvio Pass seen from above, where the road climbs the mountain in a series of tight hairpin bends that seem almost impossible from this height. Forty-eight of them, numbered one by one, twist their way up…
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With NIS2, the focus moves toward how security is actually managed in day-to-day operations. An important part of NIS2 is operational discipline: Knowing which assets exist, who’s responsible for them, how incidents are handled, how changes are controlled, and whether the necessary records are already available in the system. The question is whether existing tools…
Read MoreOffice 365 is a suite of online subscription services offered by Microsoft as part of the Microsoft 365 ecosystem. It includes capabilities for document creation and management, email, video conferencing, collaboration, and many other productivity services. The upcoming NetEye Extension Pack (NEP) is designed to monitor subscription-related information within your Office 365 tenant by leveraging…
Read MoreThe code is the structure, the LLM is the glue at the joints. There’s a widespread misconception about automations “powered by artificial intelligence”: People picture a model you give an order to, which then carries out a complex operation from start to finish all on its own. It’s a seductive image, and almost always wrong….
Read MorePractical lessons learned from real-world alert routing, automation, and integrations Introduction As mentioned at the end of Part 1, let’s continue exploring practical use cases and real‑world solutions for Jira Operations alert handling and enrichment. NetEye, Icinga, and Jira Ops can significantly improve monitoring and incident response workflows – but the overall setup can become…
Read MoreRarely has a title been more fitting: Transform metrics into alerts. It’s not just a description of what the system does – it’s also the exact name of the Elastic tool that makes it possible. Transforms, in their technical meaning, are the component we use to do precisely this: take a continuous stream of raw…
Read MoreWelcome to version 4.48 of our NetEye v4 Unified Monitoring Platform. As you log in, you’ll be greeted by the Earth Pyramids of Lengmoos, viewed from above as they rise from the forests of South Tyrol. These ancient terracotta-hued rock formations, shaped over thousands of years by erosion, spread across the landscape in a striking…
Read MoreDuring our consulting activities we frequently find ourselves having to collect data from SNMP devices that do not support SNMPv3 for data encryption. This type of traffic is readable on the network and can create security problems and noncompliance with company certifications, for example ISO27K. For this reason, you might have devices segregated on a…
Read MoreElastiFlow collects NetFlow data from networks, such as NetFlow, sFlow, or IPFIX. This data can be sent by routers, switches, probes and other devices. The ElastiFlow Engine then processes this data and optimizes its normalization before writing it to a database such as Elasticsearch. What makes ElastiFlow particularly interesting is that it is well suited…
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