Blog Entries

21. 12. 2012 Arianna Cunaccia EriZone & OTRS, NetEye, ntop

Merry Christmas and a Happy New Year!

With the end of the year we hope we were able to assist you as loyal and trustworthy partner, able to best support your business needs. In the name of our whole team we would like to thank you for your cooperation and we whole-heartedly wish you and your family a serene Christmas time and… Read More

21. 12. 2012 Michael Medin Nagios, NetEye

NSClient++ 0.4.1 released!

NSClient++ has for many years been the de facto way to monitor Windows machines from Nagios derived monitoring solutions such as Neteye, which over the past years has integrated various additional functionalities in its offer. With the new version (0.4.1) we are now moving steadily from “just a windows agent” to become versatile tool to… Read More

20. 12. 2012 Luca Di Stefano NetEye, ntop, Real User Experience Monitoring

Real User Experience Monitoring with NetEye

In order to analyze the quality level of the delivered IT services the traditional monitoring systems used to focus exclusively on the control of hardware and software components and the network, neglecting the measurement of the performance experienced by the end user. Until now it was not always possible, in fact, to give a precise… Read More

10. 12. 2012 Juergen Vigna Nagios, NetEye

New PNP templates to view max values in the graphs

I have implemented new PNP templates for NetEye to display in the graphs not only the average information but also the maximum values. As displayed in the two examples below,  the network traffic graph shows in green color the inbound (Light green) and outbound  traffic (dark green), that are calculated as average values.  The newly… Read More

07. 12. 2012 Juergen Vigna NetEye Updates

Updated rsyslog package rsyslog-5.8.11-2

This update fixes an install/upgrade problem where syslog was activated instead of rsyslog.

04. 12. 2012 Juergen Vigna NetEye Updates

Update NetEye NeDi package (neteye-nedi-1.0.7p2)

Another NetEye NeDi package update this fixes have been applied: – Fixed logfile path (received from Marco Pamio and Paolo Vicario University of Udine Italy) – Fixed RC script to not fail on start if crontab exists

28. 11. 2012 Oreste Attanasio EriZone & OTRS

OTRS 3.2 beta

The OTRS AG group released a new beta version of OTRS 3.2. We will try out and review the new beta version very soon; for now, we will briefly introduce the main functionalities  offered by this new major update, whose final release is planned for the end of January.Customer Information Center In order to improve the… Read More

20. 11. 2012 Juergen Vigna NetEye, NetEye Updates

Update NetEye NeDi package

The NetEye NeDi packages have been updated this fixes have been applied: – Added dependecy for perl-IO-Tty otherwise ssh does not work – Fixed permissions of sysobj directory Update to this release if you had problems to connect to devices in SSH protocol.

15. 11. 2012 Patrick Zambelli NetEye Updates, Syslog

SyslogView Fix release 2.0.6

A new SyslogView FIX version has been released to correct the centralized SAFED configuration parameter “number of cache files”.

15. 11. 2012 NetEye Blog Admin Asset Management, Nagios, NetEye

NetEye adopted by the main European University

After the University of Bologna, Udine and Trento also the largest Italian business school La Sapienza in Rome has installed NetEye. Key decision factors according to the IT department of La Sapienza were the easy integration of the solution into the existing infrastructure and its Open Source business model, providing more openness in adapting the solution… Read More

30. 10. 2012 Arianna Cunaccia NetEye

The NetEye Info Days in Hannover and Düsseldorf

Together with German IT-network specialist Comnet from Hannover we are glad to invite you to the NetEye Info Days on the 27th and 28th of November in Hannover and Düsseldorf. Beside the new Business Process Monitoring approach special focus will be given to the integation of the network monitoring functionalities of NeDi in NetEye. One… Read More

25. 10. 2012 Patrick Zambelli Nagios-Plugins, NetEye

CheckPoint Firewall Hardware Monitoring

In addition to the where you can keep control of active connections, the Secure Virtual Network or the HA status I wanted to keep track of the basic hardware conditions of CP devices. For this I’ve extended the ( ) adding in addition to other platforms also the SNMP support for CheckPoint firewalls…. Read More

21. 09. 2012 Juergen Vigna Business Process, NetEye

Notifications on critical business elements

The Business Services monitoring module of NetEye has been designed to  obtain a higher abstraction level to define IT Services. It allows to configure  the dependencies of the IT services with the infrastructure components. In this  way it is also possible to simulate the business impact that for instance a  server anomaly will have on… Read More

14. 09. 2012 Thomas Forrer EriZone & OTRS

New OTRS add-ons: drop down from DB and text area from DB

In OTRS it is not possible to retrieve data from external DB, for this reason I have recently developed two new add-ons able to query directly on a database at runtime to fill in “possible values”. These add-ons are two new instances of dynamic fields in OTRS 3.1.x: a drop down from DB and a… Read More

12. 09. 2012 Patrick Zambelli NetEye Updates, Syslog

SyslogView Fix release 2.0.5

Fix release announcement for NetEye SyslogView and the SyslogView Search engine. SyslogView specific fixes: – Add a new SAFED nagios monitoring template. This can be used for an alternative SAFED configuration together with the main monitoring definition – Fix some JS DOM ID registrations – Add statistics regex to match “Eventlog corruption” SyslogView Search specific:… Read More