Jira Automation can create native issue links inside one site, but the standard link action doesn’t cover issues stored on two separate Atlassian sites. You can work around this limitation by creating reciprocal application links and calling Jira’s remote issue link REST API. The reliable pattern uses one authenticated request for each direction, with a…
Read MoreA practical look at SAFe, LeSS, Scrum@Scale, Disciplined Agile, Nexus, and custom hybrid models for enterprise IT organizations using Jira, Jira Service Management, and Confluence Cloud. Scaling Agile in the Enterprise: The Question Nobody Really Wants to Answer For many organizations, Agile starts small and local. A few teams adopt Scrum, delivery improves, visibility increases,…
Read MoreSingle Sign-On (SSO) is often seen as a simple “log in once, access everything” solution. But when it comes to Atlassian Cloud, things can feel a bit more complex – especially when dealing with managed users, external collaborators, and different authentication policies. In this article, we’ll break down how SSO works in Atlassian in a…
Read MoreThe current architecture and underlying technologies behind the Atlassian Rovo engine, in light of recent developments The last few months show the path forward If you’ve been following the evolution of AI in recent years, you know changes come fast and often, and even a single year can be much too long an interval to…
Read MoreDecember 2025: What’s New from Atlassian As we wrap up 2025, the Atlassian ecosystem is undergoing a massive transformation! 🚀 From groundbreaking new features to updates designed to streamline every workflow, the latest news is officially here, promising to empower teams with even greater agility and collaborative power. If you haven’t had the time to…
Read MoreAs Atlassian experts, our work doesn’t stop at configuring environments or tailoring Jira, Confluence, and Bitbucket to match a customer’s processes. In many projects, we go a step further: we develop custom integrations that automate workflows, bridge systems, or provide unique capabilities that add real value to a customer’s day-to-day business. These integrations are typically…
Read MoreIn a recent project, I was tasked with enabling the synchronization of Entra ID (formerly Azure AD) security groups and their members into an ITSM CMDB hosted on Jira. The objective was to ensure accurate visibility of group-to-user relationships, leveraging Atlassian’s SCIM 2.0 API capabilities. While the goal sounds straightforward – syncing groups and users…
Read MoreAn overview of the joint Axelos and Atlassian paper on integrating ITIL® 4 into modern ITSM workflows. ITIL® 4 Meets Agile: A New Era of ITSM with Atlassian and AXELOS In today’s fast-paced digital world, IT is no longer just a back-office function. It’s a central enabler of business innovation and value creation. As technologies…
Read MoreIf your company uses Atlassian tools like Jira or Confluence, you’ve likely encountered the terms Teams and Groups. At first glance, Teams and Groups might seem like the same thing – just different ways to organize people. But take a closer look, and you’ll quickly realize they serve very different purposes. Understanding how Teams and…
Read MoreAtlassian’s latest drop at Team ’25 Last week, Anaheim (California) was buzzing with energy as Atlassian Team ’25 kicked off 💥, and the initial announcements were already generating considerable excitement. From groundbreaking new products to enhanced features designed to streamline workflows, the latest news is coming out, promising to empower teams with even greater agility…
Read MoreManaging user access in Atlassian Cloud can become complex, especially when integrating with Identity Providers (IDPs) for user provisioning via SCIM (System for Cross-domain Identity Management). A common challenge arises when users who were initially synchronized through your IDP become deactivated after moving them from a group synchronized with Atlassian. Due to the SCIM link,…
Read MoreWhen working with Atlassian Jira Automation and Assets, two key methods allow you to interact with Asset objects dynamically: Lookup Objects and Branch on AQL. While both serve similar purposes, they have distinct execution behaviors, performance considerations, and important limits you need to be aware of when designing automation workflows. Let’s break it down to…
Read MoreThe integration of artificial intelligence (AI) into Atlassian tools, such as Jira and Confluence, undoubtedly offers countless benefits but has raised many concerns about data security. Why is data security so important for Atlassian? Atlassian tools often contain sensitive information, such as development plans, customer data, and project details. Imagine entrusting this information to a…
Read MoreWelcome, everyone to our ‘End of the Year’ Atlassian News! A lot has happened this year in the Atlassian world, and staying up to date is a big challenge 😵 So… I’m here to do the dirty work for you, and summarize all the latest features and news from the Atlassian ecosystem (you’re welcome😂). So…
Read MoreWhy Claiming Your Domain in Atlassian is a Game-Changer In today’s interconnected business world, security and efficiency are paramount. Atlassian, with its suite of powerful collaboration and project management tools, offers a robust platform to streamline workflows. To truly maximize the potential of Atlassian, claiming your domain and centralizing user management is a critical step….
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