Blog entries by technology: Atlassian

30. 12. 2025 Fabrizio Dovesi Atlassian, Service Management

Atlassian Rovo Today: Architecture, Technologies, and Enterprise Trust

The current architecture and underlying technologies behind the Atlassian Rovo engine, in light of recent developments The last few months show the path forward If you’ve been following the evolution of AI in recent years, you know changes come fast and often, and even a single year can be much too long an interval to…

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18. 12. 2025 Elena Valgoi AI, Atlassian, Events, Knowledge Management, Service Management

Atlassian: Feature Focus

December 2025: What’s New from Atlassian As we wrap up 2025, the Atlassian ecosystem is undergoing a massive transformation! 🚀 From groundbreaking new features to updates designed to streamline every workflow, the latest news is officially here, promising to empower teams with even greater agility and collaborative power. If you haven’t had the time to…

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11. 12. 2025 Valentina Da Rold Atlassian, Development

Boosting Atlassian Integrations with the atlassian-python-api Library

As Atlassian experts, our work doesn’t stop at configuring environments or tailoring Jira, Confluence, and Bitbucket to match a customer’s processes. In many projects, we go a step further: we develop custom integrations that automate workflows, bridge systems, or provide unique capabilities that add real value to a customer’s day-to-day business. These integrations are typically…

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29. 09. 2025 Valentina Da Rold Atlassian, Development

Syncing Entra ID Groups and Members to Jira CMDB via Atlassian SCIM API: Key Lessons Learned

In a recent project, I was tasked with enabling the synchronization of Entra ID (formerly Azure AD) security groups and their members into an ITSM CMDB hosted on Jira. The objective was to ensure accurate visibility of group-to-user relationships, leveraging Atlassian’s SCIM 2.0 API capabilities. While the goal sounds straightforward – syncing groups and users…

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30. 06. 2025 Fabrizio Dovesi Atlassian, Service Management

Where ITIL® 4 Meets Atlassian: Elevating IT Service Management

An overview of the joint Axelos and Atlassian paper on integrating ITIL® 4 into modern ITSM workflows. ITIL® 4 Meets Agile: A New Era of ITSM with Atlassian and AXELOS In today’s fast-paced digital world, IT is no longer just a back-office function. It’s a central enabler of business innovation and value creation. As technologies…

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26. 06. 2025 Fabiana Pittalis Atlassian

Confused by Atlassian Teams, Groups, and Managed Teams? Here’s the Difference

If your company uses Atlassian tools like Jira or Confluence, you’ve likely encountered the terms Teams and Groups. At first glance, Teams and Groups might seem like the same thing – just different ways to organize people. But take a closer look, and you’ll quickly realize they serve very different purposes. Understanding how Teams and…

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14. 04. 2025 Elena Valgoi AI, Atlassian, Events, Knowledge Management, Service Management

Atlassian: What’s New and Next

Atlassian’s latest drop at Team ’25 Last week, Anaheim (California) was buzzing with energy as Atlassian Team ’25 kicked off 💥, and the initial announcements were already generating considerable excitement. From groundbreaking new products to enhanced features designed to streamline workflows, the latest news is coming out, promising to empower teams with even greater agility…

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28. 03. 2025 Alessandra Castiglioni Atlassian, Azure

Unlock Atlassian Users: Reactivating IDP-Synced Managed Accounts

Managing user access in Atlassian Cloud can become complex, especially when integrating with Identity Providers (IDPs) for user provisioning via SCIM (System for Cross-domain Identity Management). A common challenge arises when users who were initially synchronized through your IDP become deactivated after moving them from a group synchronized with Atlassian. Due to the SCIM link,…

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26. 03. 2025 Valentina Da Rold Atlassian, Automation, Development

Unlocking Atlassian Automation: Lookup Objects vs. Branch on AQL

When working with Atlassian Jira Automation and Assets, two key methods allow you to interact with Asset objects dynamically: Lookup Objects and Branch on AQL. While both serve similar purposes, they have distinct execution behaviors, performance considerations, and important limits you need to be aware of when designing automation workflows. Let’s break it down to…

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18. 12. 2024 Fabiana Pittalis Artificial Intelligence, Atlassian

Atlassian AI and Data Security: A Delicate Balance

The integration of artificial intelligence (AI) into Atlassian tools, such as Jira and Confluence, undoubtedly offers countless benefits but has raised many concerns about data security. Why is data security so important for Atlassian? Atlassian tools often contain sensitive information, such as development plans, customer data, and project details. Imagine entrusting this information to a…

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10. 12. 2024 Elena Valgoi Atlassian, Service Management

Atlassian News ~ End of the Year Edition

Welcome, everyone to our ‘End of the Year’ Atlassian News! A lot has happened this year in the Atlassian world, and staying up to date is a big challenge 😵 So… I’m here to do the dirty work for you, and summarize all the latest features and news from the Atlassian ecosystem (you’re welcome😂). So…

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25. 07. 2024 Alessandra Castiglioni Atlassian, Development

Elevate Your Atlassian Experience: Claim Your Domain Today!

Why Claiming Your Domain in Atlassian is a Game-Changer In today’s interconnected business world, security and efficiency are paramount. Atlassian, with its suite of powerful collaboration and project management tools, offers a robust platform to streamline workflows. To truly maximize the potential of Atlassian, claiming your domain and centralizing user management is a critical step….

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08. 05. 2024 Elena Valgoi Atlassian, Knowledge Management, Service Management

Atlassian News ~ team’24 Edition

News from Las Vegas #wewerethere A lot is going on in the Atlassian world and a lot of news was announced in the past days during Team ’24, an annual conference held in Las Vegas🎉 All the recorded sessions can be found here, …but if you want a quick summary of all the news, you’re…

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31. 07. 2023 Elena Valgoi Atlassian, Knowledge Management, Service Management

Atlassian News ~ July Edition

Welcome, everyone to our third “Monthly Atlassian News”! Why are we doing this? You might know that the Atlassian website is so complete, that finding information can be a big challenge😵 So… we decided to do the dirty work for you and summarize all the latest features and news from the Atlassian ecosystem every two…

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25. 05. 2023 Elena Valgoi Atlassian, Service Management

Atlassian News ~ May Edition

Welcome, everyone to our second “Monthly Atlassian News”! Why are we doing this? You might know that the Atlassian website is so complete, that finding information can be a big challenge😵 So… we decided to do the dirty work for you and summarize all the latest features and news from the Atlassian ecosystem every two…

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