Blog entries by technology: Atlassian

11. 08. 2021 Nicola Degara Unified Monitoring

Würth Phoenix Open Sources Atlassian Extension Scripts

Würth Phoenix is fully engaged with the Open Source world. In line with our high level of commitment, we have decided to open source our library of Atlassian integration scripts by sharing them with the community. Our initial release is a new repository containing the following Jira/Jira Service Management integration scripts: Importing clients from a…

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28. 10. 2020 Nicola Degara Business Service Monitoring, Cloud, Icinga Web 2, NetEye, Service Management, SLM, Unified Monitoring

NetEye Incident Response with Atlassian Opsgenie Integration

As an Atlassian partner we are working in this period on the preparation of an online demo system in parallel with the delivery of our new NetEye demo online service. For the occasion I decided to expand our already existing NetEye integration with the Atlassian ecosystem that you will find described in other previous blogs….

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23. 09. 2021 Massimo Giaimo Exposure Assessment, SEC4U

Exposure Assessment: straight to the point!

In this second post on the Exposure Assessment topic we start from the end! We have just put into production, within our OSINT & Cyber Threat Intelligence SATAYO platform, an internal search engine that aims to simplify the research of evidences within the platform itself. This is a development that has been particularly requested by…

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30. 06. 2021 Gabriele Cecco Service Management

Insight: A Simple Walkthrough

What is Insight? Insight is the Atlassian CMDB included in Jira Service Management Cloud Premium. If you’re reading this article, you probably already have Jira Service Management, but are not yet familiar with Insight. So let’s start with the first of a series of exercises that will help you learn more about cloud Insight and…

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11. 06. 2021 Valentina Da Rold Development

Research & Development – The Spotify Model

As described in our prior posts (Insights, Backlog, Planning Poker, and Spike), the Research & Development team adopted a full Agile approach about 5 years ago. We try to continuously improve our process, and that’s why we recently attended a new Agile course. It’s a long journey from basic Agile principles to the most innovative…

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31. 03. 2021 Gabriele Cecco Service Management

Synchronize Jira Service Management Projects

Let’s suppose you need to synchronize 2 projects in Jira Service Management on two different Cloud instances (e.g., one could be yours and the other one of your supplier’s). Let’s explore two possible ways to get that done.  Say we have Project A on the acme.atlassian.com site and Project B on the setec.atlassian.net site. The…

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23. 12. 2020 Thomas Forrer Development, NetEye

Adopting Pulp 2: A Migration Journey #2

In the previous chapter of this blog post series, we discussed how Würth Phoenix has recently adopted Pulp as its main repository management platform. To briefly recap, Pulp is a free and open-source platform for managing repositories of software packages and artifacts and making them available to a larger audience. The types of packages and…

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13. 12. 2020 Gabriele Cecco Service Management

Monitor Your Project Budget in Jira

Are you managing your projects in Jira and want to control their expenses? HawkBudget could be the application for you, and its 30-day trial is free. Thanks to HawkBudget you can enter a budget target for your project and keep costs related to hours worked and expenses under control. Let’s start! If you’ve never downloaded…

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12. 12. 2020 Gabriele Cecco Service Management

Roadmaps in Jira Software

Are you looking for a solution that allows you to manage issues and projects with Roadmap technology? Jira Software might be right for you, and the interesting thing is that you can try it out for free! In this article I’ll explain how. Choose the combination of Atlassian products that you think will help you…

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27. 10. 2020 Arianna Cunaccia Events

NetEye User Group 2020

Thank you to all the attendees and speakers that joined this year´s virtual NetEye User Group. To relive this year’s event you can watch the registered video on YouTube and see the photo gallery of our backstage. Special thanks also to Icinga and Atlassian for their deeply appreciated sponsorship.

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18. 09. 2020 Valentina Da Rold Development, NetEye

The NetEye Design System

As already mentioned in my previous Blog Post, I would like to present our Design System project, based completely on Vue.js. It’s not just a modern UI component library. The whole purpose of a Design System is to define the design principles, style guide, patterns, content tone, and the rules and specifications of “reusable” components….

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21. 08. 2020 Nicola Degara NetEye, Service Management, SLM, Unified Monitoring

The NetEye and Jira Cloud Ecosystem Is Even More Integrated

Between one trial run and another, in these summer days I’ve also taken my time to deepen the theme on the interaction between NetEye 4 and ticketing systems. For my tests I chose the Jira Service Desk Cloud, and I must honestly say that the result achieved was satisfactory 🙂 As a method of integration…

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17. 07. 2020 Rocco Pezzani Icinga Web 2, NetEye

How to Integrate NetEye 4 with Jira

Jira Module for Icinga Web 2 As many of you are aware, at the end of 2019 Icinga released the first version of a Jira module for Icinga Web 2. This module gives Icinga Web 2 the ability to query Atlassian Jira Service Desk for issues related to Hosts or Services and, of course, to…

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30. 06. 2020 Gabriele Cecco NetEye, Service Management

Open a Ticket in Jira Service Desk Directly from NetEye 4? Piece of Cake!

Have you ever wanted to open a ticket in Jira Service Desk when NetEye 4 highlights a problem? Here’s a recipe for connecting NetEye 4 to Jira Service Desk Cloud.
Preparation Time:   About 20 minutes
Difficulty:   Easy
Ingredients   …

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30. 03. 2020 Gabriele Cecco Service Management

The Beauty and Power of JQL

In this period of Smart Working I am deepening my study of Atlassian products, in particular Jira Software and Jira Service Desk. One of the things that impressed me most about Atlassian products is the flexibility of the search engine given by the JQL (Jira Query Language). I must say that initially when I saw…

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