Blog entries by technology: Atlassian

27. 04. 2022 Elena Valgoi Events, Service Management

“Culture eats strategy for breakfast” – Exciting news from the Atlassian Team ’22

“Culture eats strategy for breakfast” … Peter Drucker, the management guru, said it ages ago…and Scott Farquhar, Co-Founder and Co-CEO at Atlassian, repeated it in the opening keynote at the Atlassian Team ’22 in Las Vegas (April 5th-7th). Atlassian Team is an annual meeting about Agile & DevOps, ITSM, culture, and work management, where the…

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15. 12. 2021 Fabrizio Dovesi Development, Service Management

First Steps in Your Atlassian Ecosystem – Keep the Lights on Jira with Confluence Pages Macros

Project data and documentation management is always a challenge. Using macros within your Confluence pages can definitely help with this, especially those that create live charts and reports on the linked Jira project. After following these simple steps, in just a few minutes you’ll have: 📌 A better idea of how to organize Confluence Pages…

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09. 12. 2021 Fabrizio Dovesi Development, Service Management

First Steps on Your Atlassian Ecosystem – Integrate Jira Projects and Confluence Spaces

Once you have an empty, configured Atlassian cloud site, what are the right steps to take in order to get value from it at time zero? After following these simple steps, in just a few minutes you’ll have: 📌 A Confluence Space to manage your documentation 📌 An integrated Jira Project and Confluence Space 📌…

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28. 09. 2021 Gabriele Cecco Service Management

Tips to use the Atlassian Marketplace

If you have an Atlassian product you should definitely learn how to explore the Atlassian Marketplace. The Atlassian Marketplace is the equivalent of the Apple App Store or the Google Play Store. On the Atlassian Marketplace you can find thousands of Apps for your Atlassian product both Cloud and Server / Data Center. The Apps…

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27. 09. 2021 Fabrizio Dovesi Service Management

Create Your Own Atlassian Ecosystem in a Few Clicks (…and for Free!)

Everything you need to do and know to taste the Jira and Confluence experience yourself (… and for free! 😉 ) After following these simple steps, in just a few minutes you’ll have: 📌 Your Atlassian cloud instance containing Jira Software and Confluence 📌 Option to invite up to 10 users to collaborate as a…

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11. 08. 2021 Nicola Degara Unified Monitoring

Würth Phoenix Open Sources Atlassian Extension Scripts

Würth Phoenix is fully engaged with the Open Source world. In line with our high level of commitment, we have decided to open source our library of Atlassian integration scripts by sharing them with the community. Our initial release is a new repository containing the following Jira/Jira Service Management integration scripts: Importing clients from a…

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28. 10. 2020 Nicola Degara Business Service Monitoring, Cloud, Icinga Web 2, NetEye, Service Management, SLM, Unified Monitoring

NetEye Incident Response with Atlassian Opsgenie Integration

As an Atlassian partner we are working in this period on the preparation of an online demo system in parallel with the delivery of our new NetEye demo online service. For the occasion I decided to expand our already existing NetEye integration with the Atlassian ecosystem that you will find described in other previous blogs….

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21. 04. 2022 Fabrizio Dovesi Service Management

“Gonna keep on MONITORING’ ’til MY TEAM reaches the highest ground” – A Jira Dashboard to monitor Support teams’ performance and service quality level

This post aims to drive you in creating a Jira Dashboard, within an existing Jira Service Management Cloud, designed for both Support teams and managers to monitor the number of issues/tickets trends within a given Support project. After following these simple instructions, in just 10 steps you’ll have: 📌 A Dashboard ready to be used…

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29. 12. 2021 Gabriele Cecco Service Management

Clockwork Automated Timesheet Free

As I promised you some time ago I want to tell you about a free App in the Atlassian Marketplace which for me is a must-have. The app is called Clockwork Automated Timesheet Free and it can be found on the Atlassian Marketplace. The numbers speak for themselves: More than 4,700 downloads at the end…

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29. 12. 2021 Giuseppe Di Garbo ITOA, NetEye

Business Processes and Dashboards

The Business Process module is one of the most useful modules in NetEye, but it’s often underestimated. A Business Process offers a way to model relations between monitored objects by NetEye (host and services), allowing you to model applications or infrastructures. They also allow you to drill down into the details, from high-level services to…

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20. 12. 2021 Rocco Pezzani NetEye, Unified Monitoring

Introducing NetEye Extension Packs

One of the strongest points of NetEye is the extremely high level of customization that you can reach. It allows any customer to set up their environment for an almost perfect fit to their own needs or desires. This is typically achieved with the work of our Consultant Team in understanding each customer’s needs, and…

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10. 12. 2021 Franco Federico APM, NetEye, Real User Experience, Visual Synthetic Monitoring

NEP Alyvix – Ready for Use

Together with the NetEye 4.21 release, we also released NEP (an abbreviation that stands for NetEye Extension Packs) and now it’s possible to install it using the RPM present in the Official NetEye Repositories. If you are interested in this topic, I invite you to look at how these NEPs have been set up. The…

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06. 12. 2021 Mirko Morandini Service Management

JIRA: Importing Issues from OTRS/EriZone and Other Ticketing Systems

More and more companies are adopting the now “quasi-standard” JIRA Software issue tracking and software project management tool, and the emerging ticketing tool JIRA Service Management. For most of them, when transitioning from their previous system, it is essential to preserve the recent ticket history and to migrate open bugs and issues to the new…

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17. 11. 2021 Camilla Biamino Events, NetEye

NetEye Meets Cyber Security

NETEYE USER GROUP 2021 (Edition in Italian) Thursday, November 18th, 2021 from 10.30 AM to 12.30 PM In this year’s edition of the NetEye User Group IT we will give you all the news about NetEye, our collaboration with Atlassian and Elastic, and present NetEye’s merger with Cyber Security. Our speakers will first introduce NetEye’s…

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23. 09. 2021 Massimo Giaimo Exposure Assessment, SEC4U

Exposure Assessment: Straight to the Point!

In this second post on the Exposure Assessment topic we’ll start from the end! We’ve just put into production, within our OSINT & Cyber Threat Intelligence SATAYO platform, an internal search engine that aims to simplify the search for evidence within the platform itself. This is a development that has been particularly requested by those…

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