In the context of IT management, migrating data between different environments can be a critical activity. GLPI is a widely used open-source platform for IT asset and help desk management. When transitioning from an on-premise instance to a cloud version (such as NE4 Cloud), the migration process can become extremely complex. This article analyzes a…
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Key takeaways: A comprehensive asset management database must necessarily be fed both automatically and by hand. Of course, the more data you can import automatically, the more the manual activity can focus on improving coverage, on adding responsibilities, descriptions and other data that is not (yet) available digitally, and of course on cross-checking and improving…
Read MorePreamble:A use case from one of our clients required scanning several subnets to locate all the printers that should be imported into GLPI. Their infrastructure features a cloud-based NetEye Master and a Satellite within their farm. The connection between the master and the satellite is unidirectional – from the Satellite to the Master. With this…
Read MoreGLPI agents have various additional functionalities, from network discovery to remote inventory and ESX inventory. These can be controlled either directly from the command line (see my colleague’s blog https://www.neteye-blog.com/2024/07/glpi-device-discovery/ for some practical examples) or in a centralized way from the server, via the GLPI Inventory plugin (https://www.neteye-blog.com/2024/12/gui-based-glpi-network-inventory-setup-with-the-glpi-inventory-plugin/). There’s also another handy way to configure…
Read MoreGLPI agents not only perform a local inventory of the computer where they were installed, but also include several tools for discovering and inventorying other devices in their network: Of course, you’ll need to install and execute these tasks on only a few selected servers that reach the network sections you want. My colleague presented…
Read MoreScenario GLPI is integrated into NetEye and provides powerful asset management solutions. Usually GLPI agents are deployed on servers and clients: this way an up-to-date asset inventory is kept within NetEye. The GLPI package also provides a tool able to perform network SNMP scans, detecting for example network printers, switches, and routers, as well as…
Read MoreIt’s been two years now since TecLib released GLPI 10, a completely redesigned version of the popular Asset Management system. It natively integrates an asset inventory server and is delivered together with inventory agents called “GLPI Agents”. These agents are available for the major operating systems, from Windows to Linux and Android. The GLPI inventory…
Read MoreType/Severity Security Advisory: High Topic There is a security update for GLPI Agent Description This version specifically fixes 2 critical security issues related to MSI packaging on Windows: For more details about the security issue(s), including the impact, a CVSS score, acknowledgments, and other related information, refer to the links listed below in the References…
Read MoreThe popular open source software suite GLPI, an acronym for Gestionnaire Libre de Parc Informatique, has been part of the NetEye ecosystem since its beginnings, more than 15 years ago. GLPI includes a comprehensive, pre-configured IT Asset management database, an ITIL-compliant service desk (ticketing) and feature-packed inventory agents. Within the scope of NetEye, GLPI is…
Read MoreIn GLPI Remote Inventory – Part 1 I described how to perform a remote inventory of Linux machines. Here in Part 2 I’ll describe instead how to perform a remote inventory on Windows machines using the WinRM (Windows Remote Management) protocol through an HTTPS listener. In order to create and use an HTTPS Listener on…
Read MoreSince NetEye version 4.29, the GLPI module has been upgraded to version 10. With this update GLPI introduced a new feature, making it possible to perform agentless inventories. Given the wide interest regarding this new feature from many of our customers, I decided to describe the steps necessary to be able to configure, link, and…
Read MoreAsset management/CMDB tools play (or should play!) a central role in IT operations and management, gathering data from hardware assets on contracts, software licenses, network configurations, tickets and many more. The key task is to keep all this data consistent and up to date. Rigor in manual data insertion and the careful integration of automation…
Read MoreA knife, a saw, a pair of scissors, two screwdrivers, … Having specialized tools at hand when you need them can be convenient. But all these tools together are heavy, bulky and don’t suit everyone’s pocket (budget as well as size!). That’s why the Swiss knife has had and still has such success: you get…
Read MoreOne of my customers, who uses GLPI very extensively for asset management, recently brought me a new request wanting a central overview of their host and IP registration. These host names and IPs are currently being maintained across various applications and tools, although GLPI is used as the central administrative application. As is so often…
Read MoreUse Case Suppose we want to trigger Fusion Inventory execution in a GLPI installation, where we can then use the Autonomous mode to import data into GLPI via a CURL request. Let’s see how JWT (JSON Web Token) can help us in NetEye 4.15. Prerequisites A NetEye 4.15 (or later) installation with the Asset module…
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