In one of my last projects, I had to implement a job scheduler to the IT environment of one of our NetEye customers, whereby a central requirement was that it had to be possible to launch jobs directly from NetEye. The customer had chosen the job scheduler solution from SOS Berlin, which had to be…
Read MoreSometimes in the organizations where the IT support is involved both in the Service Desk and in the new project activities, it is not taken into account the difference between an incident and a problem. In most cases, in fact, when there is an incident (that can be often solved by a sequence of commands…
Read MoreThe project of integrating the control of Job execution on remote As400 systems was introduced by my colleague in this article. A job process check verifies the number of executing jobs and more important: the failed Jobs. A next step of this project consisted in the implementation of a control panel, that can be used…
Read MoreDuring the implementation of a NetEye project, one of our customer had the need to integrate into NetEye the checks performed on AS400 environments. In this context, we have realized a custom integration that allows users to directly understand the performance of various AS4/00 processes in NetEye and to receive notifications in case of anomalies…
Read MoreThe new version of WÜRTHPHOENIX NetEye has been released. Among the various newly introduced modules, one of the most significant features is Real User Monitoring. The Real User Monitoring is an innovative approach that checks the availability, reliability and response time of the services from the end user perspective allowing to discover if the cause of…
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