With the release of Alyvix 2, End-User-Experience Monitoring reaches a new level. Since, in association with the optimization of business success, end user experience is gaining more and more importance, a dedicated monitoring strategy becomes essential for goal-oriented companies. Users have to rely on faultlessly working applications independent of time, location and device. To assure…
Read MoreIf you are one of our Italian customers, don’t miss the opportunity to participate in the upcoming NetEye and EriZone User Group. During the fifth edition of the User Group you will discover the highlights and the future strategy of our solutions and you will have the chance to define the new features for the future releases….
Read MoreA new version of erizone-plugin-glpi rpm is available! Bug Fixing: The interface now ignores all installed softwares on “Retired>%” and “Expired>%” Computers The rpm is now available for NetEye 32 and 64 bit.
Read MoreNowadays, digital technologies offer a variety of new channels for communication. The evolution of the last years, led Voice over IP (VoIP) become increasingly significant. On the one hand, VoIP allows the reduction of costs and a high degree of flexibility. On the other hand, it increases the complexity in terms of quality monitoring. Unfortunately,…
Read MoreUnderstanding the real meaning of the service catalogue by the customers is the first challenge I usually meet during the implementation of an ITSM solution. It is not always so clear for the customers the distinction with the product catalogue and they often misunderstand the major component and essential part of the definition, the service…
Read MoreSometimes it is necessary to have a look at the components, which are attached to your network. The NetEye-Discovery, based on NeDi, is the right tool for this (see prior post). It discovers your network and all “nodes” attached to your network devices. However, sometimes it is not enough to just have the MAC Address…
Read MoreThe network discovery tool NeDi does not only work as discovery tool for network devices like switches, routers and VOIP phones, it is also an excellent backup manager for switches.
Read MoreThe new 1.8.0 version of Safed enables the collection of log events from Applications and Services Logs (custom EventLogs). An example of custom log collection configuration is shown in the following screenshot. In the custom dropdown list the registered Applications and Services Logs are shown. The same list can be seen using the Windows Event…
Read MoreThe neteye-plugins package has been updated with this fixes:
Read MoreThe NetEye & EriZone UserGroup offers opportunity to learn about the innovations and the future strategy of the solutions, to exchange experiences and propose new areas of improvements. The NetEye and EriZone customers will provide use cases by underlying the needs and potentials. Würth Phoenix will finally present the highlights the latest released versions.
Read MoreAs described on one of my previous post about UPS Monitoring we developed a NetEye check plugin to monitor the UPS devices and report data on them. In the past months we have been working on this features by adding a lot of more devices to the plugin. These devices are UPSs and energy stations….
Read MoreThe Mod-Gearman packages have been updated with this bugfixes:
Read MoreFor those of you who do not know, WÜRTHPHOENIX EriZone is an open source IT Service Management solution based on OTRS. It allows to efficiently and effectively manage all the internal and external incidents and service requests as well as to improve the delivery of the IT services, by increasing the customer satisfaction. WÜRTHPHOENIX EriZone…
Read More