After the University of Bologna, Udine and Trento also the largest Italian business school La Sapienza in Rome has installed NetEye. Key decision factors according to the IT department of La Sapienza were the easy integration of the solution into the existing infrastructure and its Open Source business model, providing more openness in adapting the solution…
Read MoreTogether with German IT-network specialist Comnet from Hannover we are glad to invite you to the NetEye Info Days on the 27th and 28th of November in Hannover and Düsseldorf. Beside the new Business Process Monitoring approach special focus will be given to the integation of the network monitoring functionalities of NeDi in NetEye. One…
Read MoreIn addition to the check_snmp_cpfw.pl where you can keep control of active connections, the Secure Virtual Network or the HA status I wanted to keep track of the basic hardware conditions of CP devices. For this I’ve extended the check_snmp_environment.pl ( check_snmp_environment.pl.tar ) adding in addition to other platforms also the SNMP support for CheckPoint firewalls….
Read MoreThe Business Services monitoring module of NetEye has been designed to obtain a higher abstraction level to define IT Services. It allows to configure the dependencies of the IT services with the infrastructure components. In this way it is also possible to simulate the business impact that for instance a server anomaly will have on…
Read MoreIn OTRS it is not possible to retrieve data from external DB, for this reason I have recently developed two new add-ons able to query directly on a database at runtime to fill in “possible values”. These add-ons are two new instances of dynamic fields in OTRS 3.1.x: a drop down from DB and a…
Read MoreFix release announcement for NetEye SyslogView and the SyslogView Search engine. SyslogView specific fixes: – Add a new SAFED nagios monitoring template. This can be used for an alternative SAFED configuration together with the main monitoring definition – Fix some JS DOM ID registrations – Add statistics regex to match “Eventlog corruption” SyslogView Search specific:…
Read MoreUpdate Release of the mobile environment for Neteye: – Problem view: Shows related Host for the selected Service problem – Action Launchpad integration: Action run and results view formatting improved – Business Process browsing: Browsing for nested BPs – Added intelligece for showing options available in specific context Release version: 1.2 Release status: Release candidate
Read MoreMany companies use shared directories or files to allow different users to access the information and if necessary modify them. When I am on customer site implementing new NetEye projects, it happens very often that there is the need to monitor the accesses on these shared files. To satisfy this requirement it is necessary to…
Read MoreFix release announcement for NetEye SyslogView and the SyslogView Search engine. SyslogView specific fixes: – FIX: Syslog Statistics: Regex filter selection box not shown in interface – FIX: Syslog Statistics: The statistic regex filters where not applied correctly on the row count of matching lines at the creation of statistics other than “general” – FIX: SyslogStore…
Read MoreA customer has recently required to monitor their IBM Storewize V7000. The control of the SAN IBM was crucial for the company as these systems were in failover with critical data replication. It was frequently happening that the replication process was interrupted and till now no solutions were implemented to send prompt notifications in case…
Read MoreWith OTRS you can define different customers backends even choosing to integrate data from an LDAP server. To keep track of customers’ service subscriptions, you can define a relationship between single customers and groups and services. This allows customer users just to see services they subscribed. OTRS comes with 2 administration panels which allow to…
Read MoreAfter the good market response with over 200 installations in a few years only in Italy, we are spreading our consulting and distribution channels, focusing on partnerships with strong and reliable companies that can offer the advantages of our solution to organizations that are willing to increase their working productivity by innovative Open Source IT systems. In this context last…
Read MoreToday I would like to present a module recently introduced in NetEye. The implementation has been promoted by a customer with the requirement to delegate repeated administrative task to dedicated operating and helpdesk departments. The ActionLaunchpad aims to provide to Non-Priviledged administators tasks they can Run on remote operating systems satisfying these requirements: – Agents do…
Read MoreUpdated NetEye MessageConsole Package: – Do not recreate ID nagios file if already existent – Add logrotate file – Add sudoers entry
Read MoreUpdated NetEye NagVis package – Updated to last fix release – Minor rpm upgrade fixes
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