The packages have been published for the EriZone releases 3.1, 3.2 and 3.3
Please install the package EriZonePatches. If you have already installed the iPhoneHandle package, please update it to the new 1.3.3 version.
You can do that through the Agent web interface in the System Administration area.
Follow the sequence:
Update the Package Manager repository information
Install the EriZonePatches package
Update the iPhoneHandle package (if it has been already installed)
Execute the following actions from the command line:
/opt/otrs/scripts/EriZone/erizone.global_makelink
/opt/otrs/scripts/EriZone/Permissions.sh
/opt/otrs/scripts/EriZone/RestartEriZone.sh
Contact our support team if you do not feel comfortable on any operation net.support@wuerth-phoenix.com or +39 0471 564101
MarinovMihail
Developer at Würth Phoenix
“Hi guys! I’m Mihail and since the university years I has been fascinated by distributed systems and measurements on them. Now when I join the Neteye project I get the possibility to continue with this passion and this is great. My free time is completely dedicated to my wife and my daughters, I simply love them.”
Author
MarinovMihail
“Hi guys! I’m Mihail and since the university years I has been fascinated by distributed systems and measurements on them. Now when I join the Neteye project I get the possibility to continue with this passion and this is great. My free time is completely dedicated to my wife and my daughters, I simply love them.”