Fix unnecessary action retries in Tornado’s Smart Monitoring component
We fixed a bug affecting Tornado in NetEye 4.45 for a specific edge case in Tornado’s Smart Monitoring component that was causing unnecessary system overhead and log bloat.
Specifically, when Tornado attempted to perform a “check result” in Icinga2 for a host that had been disabled on the Icinga2 side, the action would fail. Because Tornado viewed this as a transient failure (such as the object not being activated in time), it would trigger its action retry logic. Since a disabled host will never successfully accept a check result, the system would repeatedly attempt the action until the retry limit was reached.
We have updated the smart monitoring component to now consider the edge case when inspecting the cause of failure before deciding to retry. If the failure is caused by a target host being disabled, Tornado will now recognize this as a deterministic failure and not trigger the retry logic.
List of updated packages
To solve the issue mentioned above, the following packages have been updated for NetEye 4.45:
tornado, tornado-autosetup, tornado-common, tornado-devel, tornado-neteye-config, tornado-rsyslog-collector-logmanager to version 1.39.2-1
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