One of the main challenge in the IT monitoring is the ability to execute complex web service tests to obtain objective KPI able to evaluate the end user experience. As every company we also needed to control our web applications such as the Exchange 2013, our Service Desk solution EriZone powered by OTRS, our reporting…
Read MoreVideo live-stream from the CeBIT: the End User Experience with the Open Source project Al’exa. The live presentation had been already held. The download version will be available soon. We’ll keep you up to date.
Read MoreThe first two days at this year’s CeBIT: See some impression from our stand.
Read MoreGeorg last week presented its enhanced IT Service Management offer with NetEye at the yearly Open Source Conference in Milan. The breakout session pointed out the advantages in implementing NetEye for the Network Traffic Monitoring and focused also on Al´exa. Al’exa, which has recently been integrated in the NetEye offer simulates the end user behavior to…
Read MoreGeorg has presented the potentiality of Al’exa and the benefits of the integration with NetEye at the OSMC (Open Source Monitoring Conference), which was held in Nuremberg, 22 – 24 October. The end user experience monitoring approach provided by Al’exa allows to monitor the availability and reliability of any applications also published via Citrix and…
Read MoreGeorg has been invited to the OSCM (Open Source Monitoring Conference) which will take place from the 22nd to the 24th of October in Nuremberg/Germany to highlight the new Al´exa features integrated into the actual NetEye release. Main focus will be given to the The End-User Experience approach taking into account the quality of the provided services, by starting from…
Read MoreIn order to analyze the quality level of the delivered IT services the traditional monitoring systems used to focus exclusively on the control of hardware and software components and the network, neglecting the measurement of the performance experienced by the end user. Until now it was not always possible, in fact, to give a precise…
Read MoreThe Real User Experience Monitoring (RUM) is a new approach adopted to provide specific control on IT services and systems, allowing to analyse the performance and response time that the user really experiences. If you have an application behind a load balancer and the probe is between the client and the load balancer, the RUM retrieves…
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