With this article I will talk about a recent customer project on End User Experience within a distributed environment. When we use the word “distributed”, we usually think about sites distributed across multiple cities or continents. This project focused on monitoring the quality that IT users experience between the ground floor and the 2nd floor…
Read MoreA Little History The Microsoft Remote Desktop Services (RDS) architecture is widely used to publish centralized Desktop and Windows Applications to users from remote sites. With RDS, only the software user interfaces are transferred to the client system. All input from the client system is transmitted to the server, where software execution takes place. RDS…
Read MoreIn my last post, I showed you how to set up your own customized documentation in NetEye 3 so that it won’t be overwritten when you upgrade. Doing the same thing in NetEye 4 is also possible even though there isn’t a dedicated link for external documentation like in NetEye 3’s DokuWiki, and there isn’t…
Read MoreDo you count yourself a power user? Then you will like Lampo! Lampo is module-wide quick navigation feature which allows you to quickly jump from one module section to another. Lampo is not installed by default, so be sure to install it first so you can try it out. Lampo allows you to get to…
Read MoreIn my previous blog I introduced the concepts of agentless monitoring via WMI for Microsoft environments: from the preparation of suitable authentication credentials to providing some simple monitoring examples. In this blog I would like to add more details about specific checks, and the possibilities for troubleshooting if you have difficulty fetching the desired data….
Read MoreNetEye 3.14 Release Notes Welcome to the latest version of our NetEye Unified Monitoring Solution that introduces an updated version of Grafana, customizable asset management import into monitoring, new profiles for Windows software in Monarch, and updated SMS gateway hardware. It also contains upgraded infrastructure for NetEye ITOA subscribers. Product: NetEye Release Number: 3.14 Release Date:…
Read MoreIf you have an Exchange Server and want to check its status, Exchange has a PowerShell API just for this. Check out this zip file exchange-serverhealth, which includes a powershell script to put on your Exchange Server and a “Monarch” Service Profile that you can import into your NetEye Monarch Monitoring Configuration Application. On your…
Read MoreDo you have Citrix or Windows RDP servers, and your users keep calling you because of problems? The first problem is to see which server the user was connected to. I solved this problem by monitoring the user connections on Windows Terminal Servers (including Citrix Servers), so that you know how many users are connected…
Read MoreThe new release of NetEye 4 brings with it the Grafana scripted dashboard concept. If you have lots of metric names, it can be annoying to have to constantly create new dashboards. But if they change in a defined pattern (e.g., new servers), you can use scripted dashboards to create those dashboards dynamically using JavaScript. …
Read MoreMost of our customers know and use NeDi for network discovery and inventory, and GLPI for asset management. These NetEye modules have two important results, if they are implemented and used in the best way: Having an active discovery tool to identify each device connected to the company network: from the main network devices to…
Read MoreBefore making decisions it’s good practice to gather data. Important data, I should say. In this post I will propose how to use Telegraf to gather that data. Telegraf is open source software that allows you to gather raw data (metrics) from your configured plugins and then forward them to the destination of your choice…
Read MoreDRBD 9 allows configurations to have multi node replication without stacking. In this post I will briefly describe how to define a multi-node DRBD resource, and highlight the differences for pacemaker cluster integration.
Read MoreOver the last few weeks I’ve had the opportunity to install my first NetEye 4 at a customer site, and now I’d like to report to you about my experience. NetEye 4 comes with the Icinga2 monitoring engine, and we are using Icinga Director for managing the monitoring configuration. Obviously we have started to integrate…
Read MoreThe renowned German economic magazine “brand eins” recently honored the most innovative companies in Germany. In the energy and environment sector long lasting NetEye customer “beegy” headquartered in Mannheim is listed on top of the podium. beegy has created a suite of remote-controlled photovoltaic panels, Tesla Powerwalls, and charging points for electric vehicles. These services…
Read MoreSharing inspiring experiences and exciting news on NetEye and EriZone: These were the two main ingredients that made our first Stay Tuned meeting a success. With the idea of always keeping our customers up to date on the latest innovations in the IT Service management and monitoring fields, we have organized a roundtable for a…
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