A standard NetEye implementation uses a SMS gateway for SMS alerting. Sometimes, you need to create SMS alerts through emails deriving from other systems. For example some production machinery are just able to send email notifications in case of eventual restrictions, but you might prefer to get a SMS message. Thanks to the new EventHandler…
Read MoreThe fifth edition of NetEye User Group took place last thursday. The event was dedicated to all Italian NetEye, Real User Experience and EriZone users. The event, with the aim of experience exchanging on specific application areas, proved to become an important meeting occasion for the users. Here some impressions of the event:
Read MoreA new plugin for the OCS Inventory Agent allows to detect software installed at user level. We recently faced the problem of needing to detect user level installations of software on Windows operating systems. To resolve this, we’ve developed a plugin for the OCS Inventory agent.
Read More– Fix check_snmp Multiplier conversion which did not see negative values or was not used when not having warning/critical values
Read MoreLast Thursday we had the possibility to visit our partner OTRS with headquarter in Bad Homburg. A great occasion to talk about new functionalities of WÜRTHPHOENIX EriZone and OTRS. In this way: Thanks for the hospitality and see you again soon!
Read MoreThis tecnical documentation should highlight an issue you may find when monitoring a Drive on a Windows machine. The value of occupied space is reported as perfdata and interpreted by the perfgraph. The result is a graph showing the occupational situation of the partition. The issue I am describing, may occur when the partition grows…
Read MoreAdministrators of networks, which consist of a huge number of hosts, are often facing time management problems. Frequently, specific services have to run on more than just one host, consequently those services have to be copied from one host to one or more other hosts. To save as much time as possible we expanded the…
Read MoreA new hotfix for the EriZone Access Management package is available for immediate download. Major issues have been resolved: therefore we suggest the upgrade for all the EriZone 3 systems The upgrade procedure is described in this post.
Read MoreNetEye 3.5 will permit you the automatic recognition and administration of all your network devices. Through the implementation of an interface between the two existing modules GLPI (asset management solution within NetEye) and NeDi (network discovery) we were able to facilitate the overall asset management. This interface was realized as a standard GLPI Plugin. So…
Read MoreOTRS is a configuration management system (CSM), ITIL© v3 compliant that has its own CMDB in order to manage configuration Items (CI) involved in ITIL processes. It implements the Service Asset & Configuration Management process to ensure that the assets required to deliver services are properly controlled, and that reliable information about those assets is…
Read MoreUntil now, the NetEye Real User Experience was able to view the key performance indicators linked only to those applications that are using the http / https protocols. The new TCP plugin allows to display KPI for all the applications that use the TCP protocol with a client request / server response model: The plugin…
Read MoreAn IT organization today needs to have all the hardware, software and licenses information in order to negotiate with suppliers through a target strategy or to perform timely updates. A complete inventory system is therefore a must. As you may already know, NetEye provides the Inventory and Asset Management modules through the integration of GLPI…
Read MoreQuestion: If you have a SW RAID1 and I just replaced, say, /dev/sda with a new HDD as the old one failed. Now, upon trying to recreate the RAID array you discover that the “good” HDD (/dev/sdb) has bad blocks which prevents mdadm from resyncing the array. While you could make backups, replace /dev/sdb as…
Read MoreHave you ever had the need to manage in your inventory the location and the content of your racks? The plugin Bays Management for GLPI can also be adopted to meet this need. With the plugin it is possible to create and manage your rack and to locate the various components. In this way it is…
Read MoreAdding new hosts individually in Monarch with their information such as address, operating system or profile can take less than a minute. In the initial phase of a NetEye project, however, when you have to set up all the configurations for hundreds of hosts this operation may require more than hundreds of minutes. To speed…
Read More