EriZone-5.6.2.opm EriZoneCore-5.6.2.opm EriZoneTheme-5.6.2.opm Cancel & close window button is not visible for ticket actions when the ticket is unlocked Upgrade packages via Admin >> Package Manager. The upgrade procedure must be done STRICTLY in the following sequence: EriZone EriZoneCore EriZoneTheme
Read MoreFrom this November 5th to 8th, more than 250 system engineers, developers, network engineers and IT managers met in Nuremberg, Germany to discuss the latest approaches to monitoring and observability. The four-day event comprised 3 tracks of expert presentations on November 6th and 7th, technical workshops on the 5th, and a full-day hackathon directly following…
Read MoreEnterprise service management deals not only with IT processes, but also with interrelated end-to-end business processes. Its main goal is to put into motion policies crafted by senior management in accordance with a specific governance framework in order to bring value and cost savings across the enterprise. It is important to note that these policies…
Read MoreWelcome to the latest version of our Service Management solution EriZone version 5.6. Product: EriZone Release Number: 5.6 Release Date: October 31, 2018 Release Type: Minor Previous Release: 5.5 These release notes for EriZone 5.6 describe new features and improvements, and provide information on how to upgrade. Enhancements Upgrade OTRS from 5.0.28 to 5.0.30. Upgrade…
Read MoreNetEye 4.3 Release Notes Welcome to the 4.3 version of our NetEye v4 Unified Monitoring Solution. Following version 4.2, the new and updated features in this version focus on security for the Log Manager based on Elastic Stack and for clustered environments, and simplifying the upgrade procedure. Product: NetEye Release Number: 4.3 Release Date: October…
Read MoreUpdated icingaweb2-module-logmanager to 0.4.4-1: – Fixed: Windows SAFED crashing after deploy of default templates.
Read MorePointing out the necessity of reviewing and managing the operational workflow and processes within a cloud-based IT asset or infrastructure: See part of our contribution of the “Osservatorio Cloud Transformation” arranged by the Politecnico of Milan.
Read MoreOn the 18th of October, the NetEye and EriZone User Group took place at Villa Cordevigo in Cavaion Veronese. Participants had the opportunity to exchange information and practical experiences in the adoption of our solutions and get insights into the latest product features with a special focus on current topics such the new challenges of monitoring in…
Read MoreUpdated neteye to 3.12.0-1 and neteye-configtool to 3.1.1-1: – Fixed: User management automatically creates users from LDAP without name and email.
Read MoreWith the release of NetEye 4, we have also redesigned the Log Management module. In this blog post I would like to briefly discuss the main innovations and improvements in NetEye 4 Log Management. First, the management and configuration interface of NetEye 4 Log Manager appears in the unified NetEye 4 layout. Basically, it has…
Read MoreFrom the 9th to the 11th of October, we presented NetEye and EriZone at Europe’s largest IT security fair trade, the it-sa in Nuremberg, Germany. In recent years, this trade show has underscored its role as one of the world’s most important IT security exhibitions in Europe. 700 exhibitors from 27 countries, and 14,290 trade…
Read MoreThis blog post describes the basic architecture of an Elasticsearch cluster. The deployment of a cluster is needed to provide high-availability and, whenever possible, to increase performance. NetEye 4’s clustering service is based on RedHat 7’s High Availability Clustering technologies: Corosync: Provides group communication between a set of nodes, application restart upon failure, and a quorum…
Read MoreIn my last user guide blog I showed you how to create your own menu item, create a space on the file system, write a sample page, and store an image for that page, all in a way that will survive future updates. This time I want to show you how to use your custom…
Read MoreOCS Inventory is part of our Asset Management module integrated into NetEye. Open Computer and Software Inventory Next Generation (OCS Inventory NG) is free software that enables users to inventory IT assets. OCS-NG collects information about the hardware and software of networked machines from the machines themselves running the OCS client program (“OCS Inventory Agent”)….
Read MoreYou need to print some training material, but after a few pages the color printer stops and just shows some error code… so what happens next? You phone the IT department, telling them who you are and where you are, guessing which printer it is… possibly the color printer on 3rd floor of the North…
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