To further deepen the topics that will be covered during the Open Source System Management Conference, Würth Phoenix organizes four different workshops. The workshops will be held on April 15 at the Würth Phoenix Training Center to address the highlights for the network traffic analysis with ntopng, the process management with OTRS, the Event Handler and Log Management…
Read MoreA standard NetEye implementation uses a SMS gateway for SMS alerting. Sometimes, you need to create SMS alerts through emails deriving from other systems. For example some production machinery are just able to send email notifications in case of eventual restrictions, but you might prefer to get a SMS message. Thanks to the new EventHandler…
Read MoreThe newly released NetEye version 3.5 represents an important milestone for the development of the solution. In addition to responding to customer needs, NetEye continues to align itself to the new requirements of the growing monitoring complexity generated by the introduction of cloud environments, web services and virtualizations in the IT infrastructures. The new release…
Read MoreNew version of EriZone (3.1.8) is now available for the download: FEATURES LIST New Parameter to Filter on CustomerTicketSearch based on CustomerGroup: Ticket::Frontend::CompanyTicketAccessGroup New Fields available in iCMDB for GLPI interface: Inventory – Location – Group (manual changes on the CIs definition and import procedure are needed (see notes afterwards for more information); it requires the…
Read MoreAlso this year Würth Phoenix invites you to the Open Source Conference in Rome, which will be held March 31st at the convention center of the Barcelo Aran Mantegna Hotel. At this year’s conference our keynote will be: Log Management & related: more and more we are inundated with requests from the privacy guarantor, new…
Read MoreThis post is to communicate our new partnership with the Italian Software House Telenia Software S.r.l.. Founded in 1994 the company is dedicated to develop and market Contact Management Solutions. To improve the service delivered to their customers, Telenia Software shortly decided to integrate our IT-Service Management solution EriZone into their VoIP software plattform TVox…
Read MoreIt often happens that users complain of IT services, especially aout performance and response time. With a traditional monitoring strategy it is not always so immediate to identify the cause of these problems. The proactive identification of potential bottlenecks is therefore a must for a company that wants to increase the usability of the various…
Read MoreExciting talks, extensive networking possibilities, international speakers – also in 2015 the Open Source System Management Conference comes up with an impressive program! Some highlights at a glance: ITSM-Mastermind Colin Rudd, Ami DeMartine from Forrester and Open Source visionary Jan Wildeboer from Red Hat
Read MoreNew version of EriZone (3.1.7) is now available for the download: The new version contains the following enhancements:
Read MoreAt this year’s CeBIT, which takes place from 16th to 20th March in Hannover, everything revolves around Open Source IT-System Management. The focus lies on the latest release of NetEye that offers numerous improvements and innovations.
Read MoreAccelerate your skills and empower your learning with hands-on education. Our expert trainers guide you through intensive courses that help you get the most out of NetEye and EriZone.
Read MoreMonitoring the service level agreements (SLAs) of your IT and reporting on them is indispensable to prove your IT’s business value. Setting, meeting, measuring and communicating your IT SLAs ensures the business understands the importance of the IT department. So choosing the right tool or solution to face this task is essential. So choosing the right tool to report on your SLAs is essential. Therefore, we significantly improved our NetEye Reporting Tool. See what’s new about creating, sharing, cloning, displaying, exporting … SLA reports.
Read MoreTo keep the number of open TCP connections of the Log Auditing server under control, the SyslogView version 2.1.8 contains a control in the daily archiviation script, to check the number of currently open connections. This issue could be found in particular situations, where SAFED or other Audit agents might send across a routing device …
Read MoreFor the new release NetEye 3.5 we replaced the existing NetEye SNMP-Traphandler with the new so-called Eventhandler. When we previously where able just to handle snmp traps, we now can also handle e-mails, sms and logs. This list clearly isn’t a closed one – it can be extended to other types of events.
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