A standard NetEye implementation uses a SMS gateway for SMS alerting. Sometimes, you need to create SMS alerts through emails deriving from other systems. For example some production machinery are just able to send email notifications in case of eventual restrictions, but you might prefer to get a SMS message. Thanks to the new EventHandler…
Read MoreDie neue Version NetEye 3.5 ist ein wichtiger Meilenstein in der Entwicklung unserer IT-Service Management Lösung. Um sowohl den Ansprüchen unserer Kunden, als auch den stetig steigenden Anforderungen in der komplexen Welt des IT-Monitorings gerecht zu werden, wurden verschiedene Anpassungen und Neuerungen eingeführt. Herausforderungen wie z.B. die Überwachung von Cloud-Umgebungen, Web-Diensten oder virtualisierten IT-Infrastrukturen können…
Read MoreSiamo lieti di annunciare con orgoglio il rilascio di NetEye 3.5. La nuova versione rappresenta un’importante pietra miliare per lo sviluppo della soluzione. Oltre a rispondere alle esigenze dei clienti, NetEye continua ad allinearsi alle nuove richieste nate dalla crescente complessità delle infrastrutture per il monitoraggio di ambienti cloud, web service e virtualizzazioni. Il nuovo…
Read MoreThe newly released NetEye version 3.5 represents an important milestone for the development of the solution. In addition to responding to customer needs, NetEye continues to align itself to the new requirements of the growing monitoring complexity generated by the introduction of cloud environments, web services and virtualizations in the IT infrastructures. The new release…
Read MoreNew version of EriZone (3.1.8) is now available for the download: FEATURES LIST New Parameter to Filter on CustomerTicketSearch based on CustomerGroup: Ticket::Frontend::CompanyTicketAccessGroup New Fields available in iCMDB for GLPI interface: Inventory – Location – Group (manual changes on the CIs definition and import procedure are needed (see notes afterwards for more information); it requires the…
Read MoreDie neueste Version von EriZone (3.1.8) steht zum Download bereit: FEATURES LIST New Parameter to Filter on CustomerTicketSearch based on CustomerGroup: Ticket::Frontend::CompanyTicketAccessGroup New Fields available in iCMDB for GLPI interface: Inventory – Location – Group (manual changes on the CIs definition and import procedure are needed (see notes afterwards for more information); it requires the version…
Read MoreNew version of EriZone (3.1.8) is now available for the download: FEATURES LIST New Parameter to Filter on CustomerTicketSearch based on CustomerGroup: Ticket::Frontend::CompanyTicketAccessGroup New Fields available in iCMDB for GLPI interface: Inventory – Location – Group (manual changes on the CIs definition and import procedure are needed (see notes afterwards for more information); it requires the…
Read MoreAlso this year Würth Phoenix invites you to the Open Source Conference in Rome, which will be held March 31st at the convention center of the Barcelo Aran Mantegna Hotel. At this year’s conference our keynote will be: Log Management & related: more and more we are inundated with requests from the privacy guarantor, new…
Read MoreAnche quest’anno Würth Phoenix vi invita alla Open Source Conference di Roma, che si terrà il 31 marzo presso il centro congressi del Barcelò Aran Mantegna Hotel, in via Andrea Mantegna 130, Roma. Alla conferenza di riferimento del centro Italia, saremo presenti con l’intervento: “Log Management & affini: sempre di più siamo sommersi da richieste…
Read MoreSiamo lieti di comunicarvi che Würth Phoenix ha stabilito una nuova partnership con Telenia Software S.r.l. una software house italiana con sede a San Bonifacio. L’impresa fondata nel 1994 si occupa dello sviluppo e della commercializzazione di soluzioni di Contact Management. Per migliorare i servizi offerti ai loro clienti, Telenia Software ha deciso di integrare…
Read MoreHiermit möchte ich Sie über die neue Partnerschaft zwischen Würth Phoenix und dem italienischen Software Haus Telenia Software GmbH informieren. Das 1994 gegründete Unternehmen widmet sich der Entwicklung und der Vermarktung von Contact Management Lösungen. Um die Leistungen, welche das Unternehmen seinen Kunden zur Verfügung stellt zu optimieren, hat Telenia Software beschlossen unsere IT-Service Management Lösung…
Read MoreThis post is to communicate our new partnership with the Italian Software House Telenia Software S.r.l.. Founded in 1994 the company is dedicated to develop and market Contact Management Solutions. To improve the service delivered to their customers, Telenia Software shortly decided to integrate our IT-Service Management solution EriZone into their VoIP software plattform TVox…
Read MoreIt often happens that users complain of IT services, especially aout performance and response time. With a traditional monitoring strategy it is not always so immediate to identify the cause of these problems. The proactive identification of potential bottlenecks is therefore a must for a company that wants to increase the usability of the various…
Read MoreCapita spesso che gli utenti si lamentino dei servizi ricevuti, soprattutto dal punto di vista prestazionale e dei tempi di risposta. Non è sempre così immediato con una struttura di monitoraggio tradizionale individuare la causa di tali problematiche. L’identificazione proattiva di potenziali punti deboli è quindi d’obbligo ad un’azienda che voglia aumentare l’usabilità dei vari…
Read MoreSpannende Vorträge, interessante Kontakte, internationale Sprecher – auch 2015 kann die Open Source System Management Conference in Bozen wieder mit einem hochkarätigen Programm aufwarten! Unter der Highlights: ITSM-Mastermind Colin Rudd, Ami DeMartine von Forrester und Open Source Visionär Jan Wildeboer von Red Hat
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