Giovedì scorso avevamo la possibilità di visitare il nostro partner OTRS presso la sua sede a Bad Homburg in Germania. Una ottima occasione per scambiarsi relativamente alle nuove funzionalità di WÜRTHPHOENIX EriZone e OTRS. Grazie per la vostra ospitalità e speriamo di rivedervi presto!
Read MoreLast Thursday we had the possibility to visit our partner OTRS with headquarter in Bad Homburg. A great occasion to talk about new functionalities of WÜRTHPHOENIX EriZone and OTRS. In this way: Thanks for the hospitality and see you again soon!
Read MoreAm Mittwoch waren wir bei unserem Partner OTRS in Bad Homburg zu Besuch. Eine perfekte Gelegenheit um uns über die Situation am Markt und neue Funktionen von WÜRTHPHOENIX EriZone und OTRS auszutauschen. Auf diesem Weg vielen Dank für die Gastfreundschaft und die tollen Gespräche =)
Read MoreThis tecnical documentation should highlight an issue you may find when monitoring a Drive on a Windows machine. The value of occupied space is reported as perfdata and interpreted by the perfgraph. The result is a graph showing the occupational situation of the partition. The issue I am describing, may occur when the partition grows…
Read MoreNew version of EriZone (3.0.2) is now available for the download: The new version contains a lot of major fixes and the following major enhancements: Company Backend Filter functionality ( HOT !!! – filter customer visibility through role<->group configuration) Editor plugin for cut & paste and drag & drop improvement (compatibility FF, Chrome, IE10+) ACL…
Read MoreLa versione EriZone (3.0.2) é disponibile: La versione nuova contiene una serie di major fixes ed i miglioramenti seguenti: Company Backend Filter functionality ( HOT !!! – filter customer visibility through role<->group configuration) Editor plugin for cut & paste and drag & drop improvement (compatibility FF, Chrome, IE10+) ACL support for article dynamic fields New…
Read MoreEine neue Version (3.0.2) steht zum Download bereit: Die neue Version enthält einige Major Fixes und die folgenden Weiterntwicklungen: Company Backend Filter Funktion ( HOT !!! – Filtern der Kunden Sichtbarkeit mit Hilfe von Rollen <-> Gruppen Konfiguration) Editor Plugin für cut & paste und drag & drop Verbesserung (Kompatibel mit: FF, Chrome, IE10+) Unterstützt…
Read MoreNehmen Sie sich zwei Stunden eine Auszeit und lassen Sie sich auf der diesjährigen IT & Business vom 8.-10. Oktober in Stuttgart von den zahlreichen Neuerungen unserer ERP- und IT Service- Management Lösungen überzeugen. Ein Besuch an unserem Stand lohnt sich allemal. Im Fokus stehen neben der Vorstellung aktueller Referenzprojekte erste Eindrücke brandneuer Features unserer Erfolgslösungen…
Read MoreEine neue EriZone Version (3.0.1.57) steht zum Download bereit: Die neue Version enthält einige major fixes und die folgenden Weiterntwicklungen: TicketTo Process Split of column From/Titel in Ticket Übersicht Autotime unit counter Responsive Kunden-Benutzeroberfläche für Internet Explorer 8 UPGRADING VORGANG
Read MoreNew version of EriZone (3.0.1.57) is now available for the download: The new version contains a lot of major fixes and the following major enhancements: TicketTo Process Split of column From/Title in ticket overview Autotime unit counter Full compatibility of responsive customer interface with Internet Explorer 8 UPGRADING PROCEDURE
Read MoreLa versione EriZone (3.0.1.57) é disponibile: La versione nuova contiene una serie di major fixes ed i miglioramenti seguenti: TicketTo Process Split of column From/Titolo nel ticket overview Autotime unit counter Interfaccia customer responsive per Internet Explorer 8 PROCEDIMENTO PER L’UPGRADE
Read MoreAmministratori che sono incaricati a gestire una rete composta da un numero elevato di hosts, corrono il rischio di perdere parecchio tempo quando devono configurare lo stesso servizio su più hosts. Per facilitare la vita degli amministratori IT in questo ambito specifico abbiamo implementato una nuova funzionalità nella configurazione NetEye. Il cosiddetto “Service Clone Tool”…
Read MoreIn umfassenden Netzwerken kommt es oft vor, dass einzelne Dienste auf mehreren Hosts betrieben werden. Das Konfigurieren der diversen Services auf den einzelnen Hosts gestaltet sich oft sehr zeitaufwendig. Um das Hinzufügen ein und desselben Dienstes zu verschiedenen Hosts zu vereinfachen, haben wir ein neues Tool in die NetEye Konfiguration eingebaut. Das neue Service Clone…
Read MoreAdministrators of networks, which consist of a huge number of hosts, are often facing time management problems. Frequently, specific services have to run on more than just one host, consequently those services have to be copied from one host to one or more other hosts. To save as much time as possible we expanded the…
Read MoreUn nuovo hotfix del pacchetto EriZone Access Management può essere scaricato. Sono stati effettuati miglioramenti significativi, quindi raccomandiamo l’aggiornamento per tutti sistemi EriZone 3. La procedura per l’upgrade la potete trovare nel seguente post.
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