22. 05. 2026
AI, NetEye, Unified Monitoring
10. 07. 2026
Matteo Cipolletta
NetEye Extension Packs
Announcing the New NetEye Extension Pack for Audiocodes Devices in NetEye 4.49
With the NetEye 4.49 release, we’re extending the coverage of our NetEye Extension Packs (NEPs) by introducing a new package specifically focused on Audiocodes device monitoring, implemented through Centreon plugins over SNMP. This article explains:
- When the Audiocodes NEP will be available
- What it does and which aspects of Audiocodes devices it monitors
- How it’s integrated into NetEye
Availability
The new NEP for Audiocodes will be released and supported starting with:
- NetEye: version 4.49 (and compatible later versions)
It’s distributed via the official NEP repository, alongside existing NetEye Extension Packs, and follows the standard NetEye release and support lifecycle.
Like other NEPs:
- It’s installed using
nep-setup - It provides Audiocodes‑specific Commands, Service Templates, and Service Sets in Icinga Director
- It integrates with the standard NetEye SNMP / agentless host templates and variable model
What Is This NEP?
The nep-network-audiocodes package provides out-of-the-box SNMP-based monitoring for Audiocodes devices (SBCs and media gateways) within NetEye. It leverages the Centreon Audiocodes SNMP plugin and integrates it seamlessly into the Icinga Director workflow, keeping the configuration experience consistent with the rest of NetEye.
What does it monitor?
The NEP ships with pre-configured service templates covering the most critical aspects of Audiocodes infrastructure:
| Service Template | Description |
|---|---|
| CPU | Monitors processor utilization on the Audiocodes device |
| Hardware | Checks hardware component health status |
| Interfaces | Tracks network interface state and performance metrics |
| SBC Calls | Monitors active Session Border Controller call sessions |
| Trunk Status | Verifies SIP trunk availability and registration state |
| Memory | Tracks memory utilization and thresholds |
These templates are grouped into service sets, allowing administrators to assign the full monitoring scope to a host in a single action based on host variables – no manual service-by-service configuration required.
How Is It Integrated?
The NEP follows the standard NetEye Extension Pack architecture:
- Vendor registration: A script adds Audiocodes to the NetEye vendor list automatically.
- Plugin installation: The Centreon plugin for Audiocodes SNMP is deployed, with proper handling for different deployment types (
single_node,cluster, andsatellite). - Director configuration: Service templates, service sets, and director commands are imported, ready to be assigned to monitored hosts.
Prerequisites
- NetEye at the required version (see
prerequisites.iniin the package) - SNMP enabled and configured on target Audiocodes devices
- Required NetEye modules enabled on the host (Icinga Director)
- Compatible NEP extension pack base version installed
Installation
Installation follows the standard NEP deployment workflow:
# Install the package
nep-setup install nep-network-audiocodes
Once installed, the service templates and service sets are available in the Icinga Director and can be assigned to any Audiocodes host.
Summary
The new Audiocodes NEP continues our effort to expand NetEye’s out-of-the-box monitoring capabilities for network infrastructure. By packaging proven Centreon SNMP plugins into the NEP framework, we reduce the manual configuration effort for operations teams while ensuring consistent, reliable monitoring of Audiocodes SBC and media gateway deployments.
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Matteo Cipolletta
Author
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