When you create custom fields with the Fields plugin for GLPI, the container defines which itemtypes show the new tab. If you later need to add more itemtypes (for example Certificate or Domain), the web interface isn’t enough: you have to work directly on the database. In this article we explain why a manual intervention…
Read MoreUse Case Anyone who manages GLPI knows the situation: assets get assigned to users, but there is never a formal acknowledgement that the user is aware of what was handed to them and that the data is accurate. No signature, no date, no document. The problem is even more acute in companies with remote offices,…
Read MoreIn recent days I came across an interesting case: inventorying a fleet of Cisco phones… without SNMP. The devices only exposed a web UI, so no classic polling was possible. The solution was simple: query the phones’ HTTP pages, extract useful information, and send it to GLPI. The Idea The approach is intentionally minimal: No…
Read MoreThis document describes the steps required to build, configure, and operate a Podman container based on php:8.2-cli, with the SNMP extension enabled, intended for executing monitoring plugins within a NetEye/Icinga environment. Create a Containerfile with the following contents: FROM docker.io/php:8.2-cliRUN apt-get update && \ apt-get install -y libsnmp-dev snmp && \ rm -rf /var/lib/apt/lists/* &&…
Read MoreIn this article I’ll guide you step-by-step through configuring Keycloak to connect to an LDAP server using a secure LDAPS (SSL/TLS) connection, with support for certificates signed by either internal or self-signed Certificate Authorities. This is especially useful in enterprise environments using Active Directory or a centralized LDAP server. This configuration is particularly relevant for…
Read MoreIn the context of IT management, migrating data between different environments can be a critical activity. GLPI is a widely used open-source platform for IT asset and help desk management. When transitioning from an on-premise instance to a cloud version (such as NE4 Cloud), the migration process can become extremely complex. This article analyzes a…
Read MorePreamble:A use case from one of our clients required scanning several subnets to locate all the printers that should be imported into GLPI. Their infrastructure features a cloud-based NetEye Master and a Satellite within their farm. The connection between the master and the satellite is unidirectional – from the Satellite to the Master. With this…
Read MoreMonitoring SAP systems has always been a major hurdle in every job I’ve held. SAP has its own monitoring tools, primarily CCMS, but extracting metrics and configurations from the SAP world has always been a challenge. In the past, I used SNMP traps configured in CCMS to send alerts when thresholds were exceeded. However, this…
Read MoreMonitoring the SAP HANA DB consists of executing the check_hana.sh script that uses SAP’s hdbclient SQL client to connect to the HANA DB. Included in the script are queries to HANA to find out its status. Requirements But let’s look at the Configuration steps first. Create a user with the role MONITORING You then need…
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