From NetEye Cloud Alerts to Customer Tickets: Automating the Workflow with Jira Operations and JSM
In this article, I will show how we automated the creation of customer tickets from relevant NetEye Cloud monitoring events.
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Blog Entries
Why Your Dotfiles Deserve Version Control
If you spend enough time working on Linux, your home directory slowly becomes a reflection of how you like to work. A few aliases are added to your shell. Git gets its own configuration. Your editor starts accumulating plugins and custom keybindings. The terminal gets some additional settings, and eventually even tools you barely remember…
Read MoreMaking Elastic Configurations Repeatable, Secure, and Governable
How Terraform has turned our NetEye Cloud Elastic configuration management into a declarative, verifiable, and repeatable process that improves governance, security, and operational speed. From Manual Configuration to a Declarative Platform The configuration of an observability and security platform quickly grows in complexity. Workspaces, permissions, retention policies, data views, and user experience settings must remain…
Read MoreYour GitHub Organization Is Infrastructure Too
In a previous post, I wrote about the challenges of building a public GitHub organization correctly: The need for structure, consistency, and enforcement rather than relying on memory. What I didn’t cover was how we actually solved it. The short answer: We treat the organization as infrastructure. Repositories, teams, branch protection rules, labels, permissions, all…
Read MoreFrom Private to Public: Building a Secure GitHub Organization
Creating a GitHub organization is easy. Creating a public one that is actually well-structured, secure, and maintainable over time… not so much. At the beginning, it feels like a simple task: create the org, push some repositories, maybe define a couple of teams, and you’re done. But as soon as things become public, the whole…
Read MoreOptimizing Rolling Restarts in Elasticsearch Clusters
Introduction For on-premise Elasticsearch installations, performing a rolling restart across a cluster can be a time-consuming task, especially when dealing with large clusters. Rolling restarts are typically required when changing node configurations or upgrading the cluster to a new version. Elastic provides an official procedure to ensure service continuity during this process. However, after analyzing…
Read MoreFrom Patch to Package: How a Small Fix Becomes a Trusted RPM
At first glance, rebuilding an RPM may sound like a purely mechanical task: take a patch, rebuild the package, ship it. In reality, that small fix goes through a much longer journey that touches reliability, security, trust, and long-term maintainability. In this article, we’ll walk through what really happens when a tiny upstream patch needs…
Read MoreHow to Set Up Safe, Automatic Dependency Updates in Your Projects
Dependencies (frameworks, modules, plugins, etc.) are the lifeblood of modern software libraries. But managing them manually is a burden. By automating dependency updates (in a controlled, smart way), you can stay ahead of security issues, reduce technical debt, and make upgrades less painful. Below I’ll walk you through why automatic updates matter, what to watch…
Read MoreHow to Secure GitHub Actions with SHA Pinning
GitHub Actions offer a powerful and flexible infrastructure for CI/CD, deployments and monitoring. But every external dependency we include opens a potential door for supply-chain attacks. One simple, effective, and low-cost way to seal that door is pinning your Actions to specific commit SHAs. In this article, we’ll explore the risks, walk through how to…
Read MoreAutomating GLPI Migration from System OnPrem to NetEye Cloud
In the context of IT management, migrating data between different environments can be a critical activity. GLPI is a widely used open-source platform for IT asset and help desk management. When transitioning from an on-premise instance to a cloud version (such as NE4 Cloud), the migration process can become extremely complex. This article analyzes a…
Read MoreGLPI: Automated Inventory Without Using GLPI Agents
Key takeaways: A comprehensive asset management database must necessarily be fed both automatically and by hand. Of course, the more data you can import automatically, the more the manual activity can focus on improving coverage, on adding responsibilities, descriptions and other data that is not (yet) available digitally, and of course on cross-checking and improving…
Read MoreBuilding a Distributed DDoS Infrastructure for Red Teaming Campaigns
⚠️ Warning: This article is intended for educational and ethical purposes only ⚠️ Red teamers don’t often engage in DDoS campaigns or stress testing against client systems, mainly for two reasons: However, there are cases where clients explicitly request such activities. When that happens, the red team must be thoroughly prepared; both legally, to clearly…
Read MoreDeveloping Integrations for Greater Efficiency: Jira and Invicti
In today’s digital landscape where cyber threats are constantly evolving, recurring vulnerability scanning is not only a best practice, but a strategic imperative with the aim of minimizing exposure to potential risks. Regular vulnerability scanning helps identify weaknesses in systems, applications and infrastructures, allowing them to be addressed in a timely and strategic way before…
Read MoreSmart Confluence: Automating Actions Based on Text Content
In today’s fast-paced work environment, efficiency is paramount. Yet many Confluence users are missing out on a powerful time-saving feature: automation. Often overlooked, Confluence automation offers a robust toolkit to simplify workflows and improve collaboration among teams. This article looks at one of the most versatile aspects of Confluence automation: triggering actions based on text…
Read MoreAutomating Processes with Jira: Boost Your Efficiency
Tired of wasting time on repetitive, mundane tasks? Want to focus on more strategic activities while saving time and money? Looking to automate emails to your team? Well, automating your processes with Jira is the solution for you! What is Automation in Jira? Jira helps you automate repetitive tasks so you can focus on what…
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