After having identified the importance of the CMDB for all service-oriented companies in my last article, now I would like to look at this topic from a more practice-oriented point of view. Nowadays, illustrating an entire user process within a company can be rather complex. The main cause of this is the interaction of a…
Read MoreNfdump bildet den Traffic zwischen Netzwerkgeräten ab und ermöglicht es zu erkennen wie viel Bandbreite die einzelnen Datenflüsse nutzen. An sich ist diese Information zwar nützlich aber leider nicht sonderlich aussagekräftig. Da Nfdump lediglich die einzelnen Flows zwischen zwei Ports (inkl. generiertem Traffic) auflistet, ist es schwierig auf einen Blick zu verstehen: Zu welchem Dienst…
Read MoreNfdump displays the traffic among network devices and thereby allows seeing how much bandwidth is consumed by the single flows. This may be a useful information, but indeed, it is not very meaningful. Since Nfdump just lists the single flows between two ports (including the generated traffic), it is difficult to understand at a glance:…
Read MoreNfdump mostra il traffico attraverso i dispositivi di rete e consente di visualizzare quanta banda è utilizzata per ogni singolo flusso. Questa potrebbe essere apparentemente un’informazione utile, ma in realtà, non è così significativa, infatti Nfdump elenca solamente i singoli flussi tra due porte (incluso il traffico generato) perciò è difficile capire a prima vista:…
Read MoreChangelog: – Fix missing requirement bug on 64bit (fix NEVHA-6) – Fix bug where Regex with brackets didn’t work correctly (fix NEVHA-11) – Character encoding in Eventhandler email rules (fix NEVHA-4)
Read MoreChangelog: – Fix missing requirement bug on 64bit (fix NEVHA-6) – Fix bug where Regex with brackets didn’t work correctly (fix NEVHA-11) – Character encoding in Eventhandler email rules (fix NEVHA-4)
Read MoreChangelog: – Fix missing requirement bug on 64bit (fix NEVHA-6) – Fix bug where Regex with brackets didn’t work correctly (fix NEVHA-11) – Character encoding in Eventhandler email rules (fix NEVHA-4)
Read MoreMajor Enhancements Change Evaluation Module A new bunch of features to provide a consistent and standardized means of determining the performance of a service change in the context of likely impacts on business outcomes, and on existing and proposed services and IT infrastructure. Budgeting Budget information in terms of operating and capital expenses. Evaluation Evaluation…
Read MoreMajor Enhancements Change Evaluation Verschiedene neue Features wurden implementiert, um standardisierte Wege zur Verfügung zu stellen, um die Performance einer Service-Veränderung, hinsichtlich der voraussichtlichen Auswirkungen auf die Unternehmensergebnisse und die existierenden und geplanten Services und IT-Infrastrukturen zu evaluieren. Kostenplanung (Budgeting) Erfassen von Informationen zum Budget bezüglich Betriebskosten und Investitionskosten. Evaluierung (Evaluation) Modul Evaluation Performance zum…
Read MoreMajor Enhancements Modulo Change Evaluation È stato introdotto un set di nuove funzionalità, che fornisce un modo consistente e standardizzato per determinare le performance di una change ad un servizio nel contesto di un probabile impatto ai risultati di business e a servizi e infrastrutture IT esistenti e progettati. Budgeting Informazioni sul budget in termini…
Read MoreHier könnte ich mich kurz halten und mit „Ja“ antworten. Eine der zentralen Forderungen in Servicemanagement-Projekten ist regelmäßig die Einführung / Integration einer CMDB. Dies können wir aus unserer Erfahrung und den Kundenprojekten nur bestätigen und unterstützen. Was bedeutet dies aber in der Umsetzung? In diesem ersten Artikel möchte ich das Thema CMDB allgemein beschreiben….
Read MoreTo keep it short, I could simply answer this question with “Yes”. Regularly, one of the central requirements of service management projects is the introduction/integration of a CMDB. From my experiences gained from customer projects, I can just confirm this. What does this mean in terms of practical application? In this first article, I would…
Read MorePer essere breve, potrei rispondere semplicemente a questa domanda con un “SÌ”. In base all’esperienza che ho acquisito nel corso degli anni nei progetti di service management posso affermare che normalmente uno dei requisiti centrali consiste nell’introduzione/integrazione di un CMDB. Cosa significa in termini pratici? In questo articolo desidero fornirvi una prima introduzione generica sul…
Read MoreIT Service Provider mit mehreren Kunden sind bestrebt die Performance der IT-Infrastruktur ihrer Kunden zu überwachen, wie es auch Unternehmen mit mehreren Standorten machen. Erstere stehen jedoch einer besonderen Herausforderung gegenüber, nämlich der Überwachung von Komponenten, welche nicht direkt oder per VPN verbunden sind. Die Überwachung der Remote-Standorte (Standorte ohne direkte Verbindung (VPN, MPLS, usw.)…
Read MoreIT service providers with several customers want to monitor the performance of their customer’s IT infrastructure, as also companies with several branch offices want to. The former are facing a particular challenge, namely the monitoring of components, which are not directly, or via VPN, connected. The monitoring of remote locations (locations without direct connection (VPN,…
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