Blog Entries

30. 09. 2026 Mirko Morandini Asset Management, GLPI, Knowledge Management, Service Management

GLPI 12: A Practical Review of the Major Changes

GLPI 12 is feature-ready, with general availability scheduled for October 7, 2026. Don’t expect any relevant visible changes on the general asset and ticketing interface. The important changes are quite specific to single functionalities: a completely modernized Knowledge Base, session management and data privacy, sudo mode, group-managed OLAs, accessibility fixes, some dashboard enhancements, and the new API v3.

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30. 09. 2026 Marco Berlanda AI, Development

AI Suffers Like You Do in a Very Long Meeting – Part 1

If you’ve spent any real time with an AI coding agent, you know the feeling. The first twenty minutes are great – the agent finds the right file, makes the right edit, and explains itself clearly – this is amazing, what a time to be alive! Just like when you’re stuck in a 3 hour…

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30. 09. 2026 Stefano Lorenzi Atlassian

Self Inventory for Shared Devices: Bringing Shared IT Assets Under Control

Why Shared Devices Need Dedicated Governance Not every IT asset is assigned to an individual employee. Monitors, docking stations, meeting-room equipment, printers and other devices are often shared across an office or location. Although these assets have no individual owner, they still represent a significant operational and financial value. Without regular verification, they can become…

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30. 09. 2026 Rocco Pezzani NetEye, Unified Monitoring

Automatic Discovery of Monitoring Objects using NetEye Cloud

Today, I’d like to share some exciting news about the latest feature we’re about to introduce to NetEye Cloud. As the title suggests, the Automatic Discovery of Monitoring Objects feature is now ready for rollout and will be made generally available to all NetEye Cloud customers within the next few weeks, if not days. In…

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30. 09. 2026 Davide Zeni Bug Fixes, NetEye

Bug Fixes for NetEye 4.49

Fixes for nginx and nginx-satellite We identified and fixed two issues affecting nginx resource management during service and resource restarts. nginx-satellite.service An issue could leave nginx worker processes running after nginx-satellite.service entered a failed state. These processes could continue listening on the configured ports and cause Address already in use errors during a restart. The…

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30. 09. 2026 Valentina Da Rold Atlassian, Automation

Link Jira Issues Across Separate Atlassian Cloud Sites with Automation

Jira Automation can create native issue links inside one site, but the standard link action doesn’t cover issues stored on two separate Atlassian sites. You can work around this limitation by creating reciprocal application links and calling Jira’s remote issue link REST API. The reliable pattern uses one authenticated request for each direction, with a…

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29. 09. 2026 Andrea Mariani AI, NetEye, Unified Monitoring

MCP or CLI? Pros, Cons, and the Real Limits with Local Models

More tools don’t mean more intelligence. Especially when the model runs on your own hardware. Let’s be honest: Ever since the Model Context Protocol became the de facto standard for connecting an LLM to the outside world, a sort of hoarding race has begun. One MCP server for the filesystem, one for Git, one for…

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29. 09. 2026 Alessio Dallaporta Blue Team, Machine Learning

Detecting Data Exfiltration with Elastic Machine Learning

Data exfiltration is rarely as obvious as a large file being copied to an attacker-controlled server. In many environments, sensitive information leaves through channels that look legitimate: a cloud storage service, a familiar application, an unusual destination country, or a removable device. This is where Elastic’s Data Exfiltration Detection (DED) package can help. Instead of…

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29. 09. 2026 Guglielmo Fortuni Atlassian, NetEye, Unified Monitoring

From NetEye Cloud Alerts to Customer Tickets: Automating the Workflow with Jira Operations and JSM

In this article, I will show how we automated the creation of customer tickets from relevant NetEye Cloud monitoring events.

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28. 09. 2026 Alessandro Paoli Asset Management, NetEye

How to Associate Custom Fields with New Itemtypes in GLPI (Fields Plugin)

When you create custom fields with the Fields plugin for GLPI, the container defines which itemtypes show the new tab. If you later need to add more itemtypes (for example Certificate or Domain), the web interface isn’t enough: you have to work directly on the database. In this article we explain why a manual intervention…

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27. 09. 2026 Alessandro Valentini AI, Automation

Building a Small Tekton GUI for the Features We Actually Need

Tekton has been at the core of our CI/CD infrastructure for several years. On OpenShift, however, we’ve never interacted with Tekton only through its APIs or command-line tools: The OpenShift web console provides a convenient graphical interface to inspect pipelines, understand their structure, start them with custom parameters and workspaces, and follow their execution. As…

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25. 09. 2026 Francesco Pavanello SEC4U, Threat Intelligence

The Supply Chain Attack Surge in 2026: Emerging Threats

The first half of 2026 marked a structural shift in how cyber criminals and state-sponsored groups achieve initial access. Rather than targeting corporate perimeters directly, adversaries have increasingly exploited the “web of trust”, generally known as supply chain attacks. This means compromising open-source code registries, developer utilities, and third-party SaaS integrations. According to threat intelligence…

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24. 09. 2026 Patrick Harasser Bug Fixes, Log-SIEM, NetEye

Bug Fix for NetEye 4.49: Blocked GLPI Agent Inventories

When the GLPI inventory plugin is used to collect agent inventories, assets may fail to appear in GLPI even though the agents reach the server. The cause was a bug in the Icinga Web 2 SSO plugin: GLPI 11 marks the inventory plugin’s endpoints as “stateless,” and the SSO plugin wrongly treated them like static…

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24. 09. 2026 Gabriele Bocchi Automation, Development, DevOps

Why Your Dotfiles Deserve Version Control

If you spend enough time working on Linux, your home directory slowly becomes a reflection of how you like to work. A few aliases are added to your shell. Git gets its own configuration. Your editor starts accumulating plugins and custom keybindings. The terminal gets some additional settings, and eventually even tools you barely remember…

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22. 09. 2026 Luca Tecchio Bug Fixes, NetEye

Bug Fixes for NetEye 4.49

Keycloak: Fix for Oversized Logout URL and Package Update This update addresses an issue where the logout redirect URL became excessively large, leading to failed logouts and HTTP 500 errors. When users belonged to a large number of groups, the ID token grew substantially (exceeding 8 KB) because the full group list was mapped into…

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