Postfix is not typically the first component that comes to mind when talking about critical services. And yet it’s through Postfix that all notifications, ticketing system-related correspondence, and monthly SLA reports are sent out from NetEye. As long as everything is working properly, Postfix is almost invisible. And that’s exactly what it does: silently and…
Read MoreImportant: GLPI security update Type/Severity NetEye Product Security has rated this update as having a high security impact. Topic An update for the glpi packages is now available for NetEye 4. Security Fix for NetEye 4.48 Summary The vulnerabilities include two SQL injections, an Arbitrary file deletion, a Privilege Escalation via authtype API manipulation, an Unauthorized debug mode…
Read MoreFix SLM Reports generation with Object Filter on service custom variables. We have resolved an issue that caused SLM Reports generation to fail when the report was based on a contract whose Object Filter contained expressions on service custom variables (e.g., service.vars.service_system_service~true). The error prevented users from generating or viewing SLM reports for contracts using…
Read MoreImportant: Grafana security update Type/Severity NetEye Product Security has rated this update as having a high security impact. Topic An update for the grafana packages is now available for NetEye 4. Security Fix for NetEye 4.48 Summary A Grafana Editor can overwrite a dashboard not owned by them to acquire admin permission on that specific dashboard. The user…
Read MorePractical lessons learned from real-world alert routing, automation, and integrations Introduction As mentioned at the end of Part 1, let’s continue exploring practical use cases and real‑world solutions for Jira Operations alert handling and enrichment. NetEye, Icinga, and Jira Ops can significantly improve monitoring and incident response workflows – but the overall setup can become…
Read MoreFix: monitoring links from the Event Overview When opening a link from the Event Overview page, the monitoring URL was supposed to be translated into the corresponding IcingaDB link. The translation was only handled on a simple click, though, so opening the link in a new tab or window (middle-click, Ctrl/Cmd+click, context menu) left the…
Read MoreImprove visibility of Feature command state icons Feature command state icons and captions were difficult to see against the white background in the UI. To improve readability and accessibility, we updated the icon and caption colors to provide stronger contrast and better visibility. List of updated packages To solve the issue mentioned above, the following…
Read MoreImportant: Keycloak security update Type/Severity NetEye Product Security has rated this update as having a high security impact. Topic An update for the keycloak packages is now available for NetEye 4. Security Fix for NetEye 4.48 Summary This vulnerability allows an attacker with a valid signed SAML assertion to inject a malicious encrypted assertion into an unsigned SAML…
Read MoreFix HEAD HTTP method not supported We resolved a compatibility issue affecting HEAD requests to NetEye endpoints. These requests could previously time out because the method was not fully supported by the underlying architecture. As a result, some procedures could fail, including the creation of connectors from the Kibana UI. List of updated packages To…
Read MoreUse Case Anyone who manages GLPI knows the situation: assets get assigned to users, but there is never a formal acknowledgement that the user is aware of what was handed to them and that the data is accurate. No signature, no date, no document. The problem is even more acute in companies with remote offices,…
Read MoreWelcome to version 4.48 of our NetEye v4 Unified Monitoring Platform. As you log in, you’ll be greeted by the Earth Pyramids of Lengmoos, viewed from above as they rise from the forests of South Tyrol. These ancient terracotta-hued rock formations, shaped over thousands of years by erosion, spread across the landscape in a striking…
Read MoreFix IcingaDB password file sync on all cluster nodes. We have resolved an issue that caused an IcingaDB password file to be present only on one node in a cluster installation. This could lead to failures during NetEye updates and upgrades. List of updated packages To solve the issue mentioned above, the following packages have…
Read MoreAs you should already know, with NetEye 4.45 we officially began the transition from Icinga IDO to IcingaDB (see NetEye 4.45 Release Notes | www.neteye-blog.com). This means that IDO has been deprecated on NetEye. We’re now reaching the end of this transition: with NetEye 4.48 IDO will be officially removed from your NetEye without further…
Read MoreDuring our consulting activities we frequently find ourselves having to collect data from SNMP devices that do not support SNMPv3 for data encryption. This type of traffic is readable on the network and can create security problems and noncompliance with company certifications, for example ISO27K. For this reason, you might have devices segregated on a…
Read MoreWith Elastic Observability we can create alerts on all data we collect, such as logs, metrics, application services and synthetic monitoring. However, NetEye represents the main operational console from which to monitor the entire infrastructure. By sending alarms from Elastic Observability to NetEye via Tornado, we can also bring this information into the NetEye console,…
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