OTRS is a configuration management system (CSM), ITIL© v3 compliant that has its own CMDB in order to manage configuration Items (CI) involved in ITIL processes. It implements the Service Asset & Configuration Management process to ensure that the assets required to deliver services are properly controlled, and that reliable information about those assets is…
Read MoreAn IT organization today needs to have all the hardware, software and licenses information in order to negotiate with suppliers through a target strategy or to perform timely updates. A complete inventory system is therefore a must. As you may already know, NetEye provides the Inventory and Asset Management modules through the integration of GLPI…
Read MoreHave you ever had the need to manage in your inventory the location and the content of your racks? The plugin Bays Management for GLPI can also be adopted to meet this need. With the plugin it is possible to create and manage your rack and to locate the various components. In this way it is…
Read MoreFor all those who could not attend the conference or are interested in reviewing the sessions – all presentations are available in video format at the Conferences pages. Enjoy!
Read More”I developed this tool during the last decade! Being a networker myself, I implemented exactly what I needed, just the way I wanted.” Remo Rickli, many years ago developed a small collection of Perl scripts aimed to check Cisco devices for defined data. Over the time this has grown into a network management tool that…
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