30. 09. 2026
Atlassian, Service Management
31. 07. 2023
Elena Valgoi
Atlassian, Knowledge Management, Service Management
Atlassian News ~ July Edition
Welcome, everyone to our third “Monthly Atlassian News”!
Why are we doing this?
You might know that the Atlassian website is so complete, that finding information can be a big challenge😵 So… we decided to do the dirty work for you and summarize all the latest features and news from the Atlassian ecosystem every two months (you’re welcome😂).
So grab a coffee ☕️, and get ready for this 👇🏻
We have a lot of explosive news 💥 just for you!
👀 GENERAL UPDATES & COMMUNICATIONS
- Jira Product Discovery is now available! Jira Product Discovery is a tool designed for product teams to capture and prioritize ideas and keep everyone aligned in Jira. More info here.
- Atlassian was named a leader in the 2023 Gartner Magic Quadrant for DevOps Platform. More info here.
🔐 TRUST & SECURITY
- Bug Bounty July 2023 Update: Atlassian has a bug bounty program that continuously monitors and tests for potential vulnerabilities. Following the link you can download all the current test reports.
You can find all security updates here.
🚀 JIRA SERVICE MANAGEMENT
- Assets templates. Assets in Jira Service Management Cloud is getting templates! Atlassian has launched three templates (IT Asset Management, People, and Facilities) with a variety of object types, so you already have a database where to start from.
- Customer Notification Logs: project admins have now visibility on undelivered customer notifications and their causes.
- New empty custom field configuration feature for Jira and Jira Service Management: you can configure to display empty custom fields on the full issue view, so you can fill the needed fields without editing the issue each time.
- SOON: Request Type Templates. Atlassian announced an early access program for a new feature in JSM, bringing a library of templates for requests.
You can find all JSM updates here.
🚀 CONFLUENCE
- Jira issues: you can now create Jira issues automatically from Confluence,
- Page ownership transfer: it is possible to transfer page ownership from one person to another. This is useful in the case, for example, a person leaves the company, so the page is not associated to him/her anymore.
- Automations: Confluence has finally automations! And the best part is that you will also have access to a library of templates!
You can find all Confluence updates here.
🚀 JIRA SOFTWARE
- Dark Jira? Yes, please. From now on you can easily activate it from your personal settings.
- Security tab: there are new security capabilities to ensure teams have visibility into the security issues that need to be addressed. There is a new security tab with centralized information regarding vulnerabilities and you can even set Jira to automatically create an issue populated with security details for identified critical vulnerabilities.
You can find all Jira Software updates here.
🚀 JIRA WORK MANAGEMENT
- Premium JWM: now you can get Jira Work Management also in the Premium version!
- Open forms: you can now collect intake requests from anyone who can access your Jira Work Management instance, not only those who have the permission to create issues.
- New integrations: there is a new Confluence integration in board view.
You can find all Jira Work Mangement updates here.
📝 ARTICLES
“The AI is coming! The AI is coming” – learn about AI coming to the Atlassian suite!
That’s all from my side, see you in two months! 😎
ABOUT US
Würth Phoenix is an IT and consulting company belonging to the Würth Group, with over 20 years of international experience.
We are an Atlassian Gold Partner and our team of ITIL, Agile and Prince2 certified consultants helps enterprises in their Agile and digital transformation process.
Elena Valgoi
Author
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