Blog Entries

28. 12. 2025 Paolo Seghetti Automation, Business Service Monitoring, Icinga Web 2, NetEye, Service Management

Automating Notifications in NetEye

Today we continue our journey into monitoring automation in NetEye. In my previous post we discussed the possibility of automating Business Processes. As you may remember, for those of us working on NetEye Cloud monitoring dozens of clients, it’s important to be able to standardize and automate the creation of BPs to have a consistent…

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26. 12. 2025 Davide Sbetti AI, NetEye

The Model Context Protocol (MCP): Hands-on with NetEye!

Hi! Today I’d like to discuss a bit a quite hot topic in this world newly full of LLMs, namely MCP Servers! We’ll first see what MCP is and why it was created, moving then to a short hands-on with NetEye and in particular, the Elastic Stack feature module. Wait, what? MCP? What are we…

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24. 12. 2025 Damiano Chini APM, Log-SIEM, Machine Learning, NetEye, Real User Experience

Root Cause Analysis with Elastic ML and Alyvix

When performance degradation occurs within a complex system, understanding the root cause can be extremely challenging. If the issue happens sporadically, this difficulty increases even more. This is because modern systems involve numerous components that interact in complex ways. For example, if your application’s Web UI becomes slow, the underlying cause could be anywhere in…

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23. 12. 2025 Cecilia Marchi Bug Fixes, NetEye

Bug Fixes for NetEye 4.45

Fix upgrade 4.45 migration error We solved an issue that affected the upgrade to NetEye 4.45. The issue occurred during the migration of the monitoring role permissions to Icinga DB, due to the order in which packages were updated. List of updated packages To solve the issues mentioned above, the following packages have been updated…

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23. 12. 2025 Alessandra Castiglioni Atlassian

Say Goodbye to Blank Jira Fields: Pre-fill Your Way to Efficiency!

Are you and your team tired of staring at empty fields every time you create a new Jira work item? Do you wish you had a more structured and faster way to collect essential information right from the start? What if you could guide users with predefined text, including tables, ensuring that crucial details are…

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23. 12. 2025 Gianluca Piccolo Bug Fixes, NetEye

Bug Fixes for NetEye 4.45

Fix NetEye web UI exception We solved an issue that affected the NetEye web UI, when the SLM feature module is not installed, causing an exception to be thrown. List of updated packages To solve the issues mentioned above, the following packages have been updated for NetEye 4.45:

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22. 12. 2025 Mirko Ioris Blue Team, SEC4U

Meet The CDC! Our Innovative Concept For A Modern SOC

Introduction If you work in the Cyber Security field, you probably know how a traditional Security Operations Center (SOC) operates. It’s often characterized by a demanding workload, extended night shifts, and high personnel turnover. These factors can lead to alert fatigue among analysts and lower morale. The stressful nature of such environments can also result…

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21. 12. 2025 Luca Zeni Events

Infection Chain – Feedback and Improvement

This is the second part of my series about a challenge I developed for the WPCTF. In the first article (Infection Chain – Behind the Scenes), I talked about my experience participating in the WPCTF from a different perspective: not as a player, but as a challenge creator. I introduced the idea behind my challenge…

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20. 12. 2025 Luca Zeni Blue Team, CTF Writeups

Infection Chain – Behind the Scenes

The year is almost over and there’s one thing that always marks this period: the end of one of our biggest and most hyped events. You probably already know what I’m talking about… but just in case you don’t (or even worse, have no idea what the most awaited event of the year is) let…

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19. 12. 2025 Csaba Remenar NetEye

Optimizing Galera: Safe Backups via Asynchronous Replication

If a database goes down unexpectedly, it causes a domino effect on the systems that depend on it: the web shop won’t load, CRM freezes, and business processes get disrupted. NetEye is no different – if MariaDB fails, we lose access to WebUI, logins, Grafana dashboards, Assets management, and all other related functions. That’s why…

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19. 12. 2025 Giuseppe Di Garbo Atlassian, Service Management

Jira Service Management Customer Detail Fields: A Practical Use Case

In this post I want to share a real use case I recently worked on with a client using Jira Service Management. The requirement was simple to explain, but not that trivial to implement properly: they wanted to report on tickets by DepartmentNumber for their internal users (the same department structure already defined in Active…

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19. 12. 2025 Charles Callaway Documentation

A Complete, Mobile, and Quick-Setup Video Recording Platform

If you make a lot of videos, and you don’t have a single dedicated space where you can keep all of your gear permanently set up, connected and oriented properly, you most likely spend a lot of time setting up and tearing down before and after a shoot. Of course, “a lot of time” is…

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19. 12. 2025 Beatrice Dall'Omo SATAYO

Automating Report Sharing with Microsoft Graph API

When periodic reports need to be shared in dedicated spaces, managing documents manually can quickly become a significant burden. Every reporting cycle involves generating and uploading files to multiple SharePoint folders, a time-consuming process that’s also prone to human error. The main challenge lies in handling SharePoint tasks manually, which affects efficiency, consistency, and makes…

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19. 12. 2025 Francesco Belacca Microsoft

The New .slnx Format for dotnet Solutions

.sln Is Dead, Long Live .slnx: Why This Tiny Change Matters for Your Pipelines Some months ago here I used file-based apps and dotnet run app.cs as an excuse to question when C# might realistically replace PowerShell in day-to-day operations. This time the trigger is less flashy, but just as impactful: the new .slnx solution…

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18. 12. 2025 Elena Valgoi AI, Atlassian, Events, Knowledge Management, Service Management

Atlassian: Feature Focus

December 2025: What’s New from Atlassian As we wrap up 2025, the Atlassian ecosystem is undergoing a massive transformation! 🚀 From groundbreaking new features to updates designed to streamline every workflow, the latest news is officially here, promising to empower teams with even greater agility and collaborative power. If you haven’t had the time to…

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