Abbiamo il piacere di invitare tutti gli utenti NetEye e gli utenti dell’offerta di Würth Phoenix per OTRS al prossimo NetEye User Group, che si svolgerà il 2 ottobre a Bologna presso la sede del consorzio interuniversitario, Cineca.
Lo User Group rappresenta un’opportunità sia per conoscere le ultime novità e la futura strategia di NetEye e OTRS sia per potersi confrontare con gli altri utenti condividendo esperienze e proponendo nuove aree di miglioramento.
EVENTO: NetEye User Group 2013
RIVOLTO A: tutti gli utenti di NetEye e dell’offerta di Würth Phoenix per OTRS
14:30 – 14:45
Benvenuto e presentazione del programma Cineca e Würth Phoenix 14:45 – 15.15
Criticità di monitoraggio: la soluzione di IT System Management in Cineca Riccardo Capecchi, Cineca 15.15 – 15.30
Visita guidata al Centro di Calcolo di Cineca 15.30 – 15:45
Coffee break 15:45 – 16:15
Caso reale di utilizzo di OTRS e NetEye per la gestione dei servizi IT in base alle best practices ITIL
Cristiano Bedin, Came Cancelli Automatici 16:15 – 16:45
Recenti innovazioni tecnologiche e futura strategia di NetEye e OTRS Georg Kostner, Würth Phoenix 16:45 – 18:00
Nuove proposte e confronto tra gli utenti Tutti i partecipanti
Chi fosse interessato può già iscriversi per partecipare gratuitamente allo User Group inviando una email al seguente indirizzo arianna.cunaccia@wuerth-phoenix.com
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