Blog Entries

21. 11. 2018 Juergen Vigna Capacity Management, Microsoft Management, NetEye, NetEye ITOA

Manage the Performance of your MSSQL Databases

So you have MSSQL databases and you’d like to keep an eye on the performance of your DB.  Using NetEye this is quite easy.  The  tools you need are already available on your NetEye server:  InfluxDB, the Telegraf agent, and Grafana for visualizing your Dashboards. The SQL Server Input Plugin provides metrics for your SQL… Read More

21. 11. 2018 Michele Santuari NetEye Updates

Updated elasticsearch-neteye-config and icingaweb2-module-update for NetEye 4.3

Updated elasticsearch-neteye-config to version 1.3.1-1 for Neteye 4.3: Fixed: Config file is recreated and Elasticsearch is restarted during each execution of the neteye_secure_install script in a cluster environment. Updated icingaweb2-module-update to version 0.4.1-1 for Neteye 4.3: Fixed: Notification for the update is present in brand new installations.

21. 11. 2018 Alessandro Romboli Microsoft Management, NetEye

Microsoft Remote Desktop Services 2016 Issue

Remote Desktop Services 2016: The AppContainer Windows Server 2016 introduced the “AppContainer”, which is created when users connect to the server for the first time. Due to a registry leak, the Windows Server generates registry bloat for firewall rules. This registry bloat can be found in the following registry keys: HKLM\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\FirewallRules HKLM\System\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\RestrictedServices\Configurable\System Over time, this… Read More

19. 11. 2018 NetEye Blog Admin EriZone & OTRS, NetEye

Our contribution to the SFScon

This year we again took an active part in the South Tyrol Free Software Conference “SFScon”, an annual Italian conference dedicated to new technologies in the field of Open Source and Free Software.  400 participants joined the event, with sessions divided into parallel tracks about “DevOps”, “AI & Analytics”, “Best Practices” and “Data Infrastructure &… Read More

14. 11. 2018 Benjamin Gröber NetEye, NetEye Updates

Updated modules neteye-api neteye-thruk neteye-nagios-bp

Updated neteye-api-2.0.1-1, neteye-thruk-2.20.2_neteye2.0.7-1, neteye-nagios-bp-1.8.2-1 : – Fixed: OTP is shown wrongly sometimes – Fixed: Business Process navigation slow when using AST feature – Fixed: Business Process editing slow with elevated number of Business Processes

13. 11. 2018 Benjamin Gröber Configuration Management, Development, Linux, NetEye

How we leveraged DRBD 9 autopromote for a simplified Pacemaker Cluster layout

Historically, NetEye Clusters were configured with DRBD as Master/Slave resources.  This led to the following rather cumbersome resource configuration for an N-node cluster: $SERVICE_drbd_master ( x 1 ) $SERVICE_drbd_master_clone ( x N ) $SERVICE_drbd_fs $SERVICE_virt_ip $SERVICE Note: $SERVICE serves as placeholder for any Cluster Service running in NetEye 4. At least ten constraints were necessary… Read More

12. 11. 2018 NetEye Blog Admin EriZone & OTRS, NetEye, Uncategorized

Our presence at this week´s SFScon

Würth Phoenix will contribute to this week’s South Tyrol Free Software Conference at the NOI Techpark in Bolzano.  Susanne will hold a dedicated speech on Successful Performance Monitoring, focusing on operations analytics [ITOA] and Machine Learning techniques.  A parallel Hackathon contest with different topics to work on, one jury and amazing prizes, will also be… Read More

09. 11. 2018 MarinovMihail EriZone Updates

EriZone 5.6 packages Updates

EriZone-5.6.2.opm EriZoneCore-5.6.2.opm EriZoneTheme-5.6.2.opm Cancel & close window button is not visible for ticket actions when the ticket is unlocked Upgrade packages via Admin >> Package Manager. The upgrade procedure must be done STRICTLY in the following sequence: EriZone EriZoneCore EriZoneTheme

08. 11. 2018 NetEye Blog Admin NetEye

Attending the OSMC in Nuremberg

From this November 5th to 8th, more than 250 system engineers, developers, network engineers and IT managers met in Nuremberg, Germany to discuss the latest approaches to monitoring and observability.  The four-day event comprised 3 tracks of expert presentations on November 6th and 7th, technical workshops on the 5th, and a full-day hackathon directly following… Read More

06. 11. 2018 Luca Buonocunto EriZone & OTRS, NetEye

NetEye/EriZone as Enterprise Service Management Governance Enablers

Enterprise service management deals not only with IT processes, but also with interrelated end-to-end business processes.  Its main goal is to put into motion policies crafted by senior management in accordance with a specific governance framework in order to bring value and cost savings across the enterprise.  It is important to note that these policies… Read More

05. 11. 2018 Charles Callaway EriZone & OTRS, Release Notes

EriZone 5.6 Release Notes

Welcome to the latest version of our Service Management solution EriZone version 5.6. Product: EriZone Release Number: 5.6 Release Date: October 31, 2018 Release Type: Minor Previous Release: 5.5 These release notes for EriZone 5.6 describe new features and improvements, and provide information on how to upgrade.Enhancements Upgrade OTRS from 5.0.28 to 5.0.30. Upgrade Grafana… Read More

02. 11. 2018 Charles Callaway NetEye, Release Notes

NetEye 4.3 and NetEye 3.15 Release Notes

NetEye 4.3 Release Notes Welcome to the 4.3 version of our NetEye v4 Unified Monitoring Solution. Following version 4.2, the new and updated features in this version focus on security for the Log Manager based on Elastic Stack and for clustered environments, and simplifying the upgrade procedure. Product: NetEye Release Number: 4.3 Release Date: October… Read More

26. 10. 2018 Gianluca Piccolo NetEye Updates

Updated module icingaweb2-module-logmanager

Updated icingaweb2-module-logmanager to 0.4.4-1: – Fixed: Windows SAFED crashing after deploy of default templates.

23. 10. 2018 NetEye Blog Admin EriZone & OTRS, NetEye

Osservatorio Cloud Transformation @ PoliMi

Pointing out the necessity of reviewing and managing the operational workflow and processes within a cloud-based IT asset or infrastructure: See part of our contribution of the “Osservatorio Cloud Transformation” arranged by the Politecnico of Milan.

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22. 10. 2018 NetEye Blog Admin EriZone & OTRS, NetEye

NetEye & EriZone User Group

On the 18th of October, the NetEye and EriZone User Group took place at Villa Cordevigo in Cavaion Veronese. Participants had the opportunity to exchange information and practical experiences in the adoption of our solutions and get insights into the latest product features with a special focus on current topics such the new challenges of monitoring in… Read More

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