Blog Entries

13. 08. 2019 Francesco Cina NetEye Updates

Bug Fixes for NetEye 4.7

Set correct permission to the Tornado email collector so it can receive emails from non root users. For NetEye 4.7 we updated: tornado to version 0.15.1-1

09. 08. 2019 Andrea Avancini Log Management, NetEye

Automatic Load Test of Rsyslog, Logstash, and Elasticsearch

At Würth Phoenix we take testing very seriously. NetEye 4 is a sophisticated product that operates in complex and business-critical environments, so it requires lots of tests before being released. One challenging part of the testing phase is load testing, where the functionalities of a system are subject to predetermined levels of load. NetEye customers… Read More

09. 08. 2019 Michele Santuari NetEye Updates

Bug Fixes for NetEye 4.7

Allow overriding the Elasticsearch quorum (e.g., minimum_master_nodes). Documentation can be found in User Guide -> Log Manager -> Elasticsearch Clusters. For NetEye 4.7 we updated: icingaweb2-module-logmanager to version: 0.26.3-1 elasticsearch-neteye-config to version: 1.7.4-1

08. 08. 2019 Andrea Detassis NetEye, NetEye Updates, Uncategorized

Bug Fixes for NetEye 4.7

Fix Elasticsearch bind configuration using private Node IP, fix typo in Elasticsearch configuration link name. For NetEye 4.7 we updated: elasticsearch-neteye-config to version: 1.7.3-1 neteye-setup to version: 1.19.3-1

07. 08. 2019 Luca Buonocunto ITIL

A Roadmap to Continuous Improvement

To ensure quality in your environment you need to constantly improve. Continuous improvement is measuring key quality and other process indices in all areas, and taking actions to improve them. These indices could include process outputs, customer satisfaction scores, design errors, warranty returns, or any of a number of other measures used to characterize a… Read More

07. 08. 2019 Valentina Da Rold NetEye, NetEye Updates

Bug Fixes for NetEye 4.7

Update userguide where the logmanager no-agent deployment procedure is described. Fix packages order in the packages.ini file in order to correctly restart all the needed services also in cluster environment. For NetEye 4.7 we updated: icingaweb2-module-logmanager to version 0.26.2-1 neteye-setup to version 1.19.2-1

05. 08. 2019 Alessandro Romboli Asset Management, NetEye

Monitoring a Cisco Wireless Controller

Scenario Cisco WLC is widely used by many Enterprise Companies to manage their wireless networks due to its efficiency and advanced features. Its management web console has a wealth of configuration parameters, but it doesn’t offer a clear overview on what’s happening across the wireless network. Fortunately, a lot of real time information is available… Read More

01. 08. 2019 Thomas Forrer NetEye, Release Notes

NetEye 4.7 Release Notes

Welcome to version 4.7 of our NetEye v4 Unified Monitoring Solution. Following version 4.6, the new and updated features in this version focus mainly on a new Service Level Management module, Retention in Log Management, and the Tornado event processing engine. Product: NetEyeRelease Number: 4.7Release Date: July 31, 2019Release Type: MinorPrevious Release: 4.6 Upgrade Requirements:… Read More

31. 07. 2019 MarinovMihail EriZone & OTRS, Release Notes

EriZone 5.7 Release Notes

Welcome to the latest version of our Service Management solution EriZone version 5.7. Product: EriZoneRelease Number: 5.7Release Date: July 31, 2019Release Type: MinorPrevious Release: 5.6 These release notes for EriZone 5.7 describe new features and improvements, and provide information on how to upgrade. Enhancements ACL can now be applied for Categories in customer ITSM Advanced (EZPROD-18) Addition… Read More

30. 07. 2019 Angelo Rosace Development, NetEye

How To: Using the Elastic Watcher Feature to React to Failed Logon Attempts (Part 1)

The introduction of the new Elastic Features (formerly, X-Pack packages) for the Elastic Stack added many new functionalities to the previous implementation in Net-Eye. One of them is the Watcher feature. Let’s discuss a use case based on this feature. Imagine you as a user want to somehow trigger a webhook alert every time something… Read More

25. 07. 2019 Angelo Rosace NetEye Updates

Bug Fixes for NetEye 4.6

Fix security issue in ConsistencyUtils class to prevent malicious injections during log signature creation. For NetEye 4.6 we updated: icingaweb2-module-logmanager to version 0.26.0-3

24. 07. 2019 Franco Federico Log Management, NetEye

Welcoming Elastic Stack X-Pack to NetEye 4

On June 13, we announced a new OEM Partnership with Elastic, and Elastic updated its relationship with OEM, MSP and CSP partners, with the result that in NetEye 4 we now have some new features. Starting with NetEye 4.6, you can now activate the X-Pack feature. After I activate X-Pack and open NetEye, I see:… Read More

24. 07. 2019 Luca Buonocunto EriZone & OTRS, NetEye, Security

5 Bullet Points for Information Security Incident Management

Modern society has continued its increasing use of digital solutions, and today large amounts of sensitive data are stored digitally.  As the value and sensitivity of this information increases, the number of potential threats will increase accordingly. Verizon Enterprise’s RISK team recently published a report in cooperation with the United States Secret Service (USSS), the… Read More

22. 07. 2019 Benjamin Gröber NetEye Updates

Bug Fixes for NetEye 4.6

Fix harmless but numerous warnings about missing users during installation. For NetEye 4.6 we updated: neteye-setup to version 1.20.1-2 icingaweb2-module-ipl to version 0.2.1_netete0.0.1-2 icingaweb2-module-reactbundle to version 0.5.1_neteye0.1.0-3 icingaweb2-module-leafletjs to version 1.3.4_neteye0.1.1-3

18. 07. 2019 Andrea Detassis NetEye, NetEye Updates

Bug Fixes for NetEye 4.6

Fix smsd systemd service file typo, move service definition from NetEye setup module to specific SMSD package. For NetEye 4.6 we updated: neteye-setup to version 1.14.4-1 smstools-neteye-config to version 1.2.1-1