A practical look at SAFe, LeSS, Scrum@Scale, Disciplined Agile, Nexus, and custom hybrid models for enterprise IT organizations using Jira, Jira Service Management, and Confluence Cloud. Scaling Agile in the Enterprise: The Question Nobody Really Wants to Answer For many organizations, Agile starts small and local. A few teams adopt Scrum, delivery improves, visibility increases,…
Read MoreIntroduction Customer management in Jira Service Management looks simple at first. Users are invited, access is granted, and requests start flowing. That simplicity does not last. As soon as external users increase, access control becomes the real problem, not onboarding. What matters is not how fast users can enter the system, but how clearly their…
Read MoreWith the NetEye 4.47 release, we will be extending the coverage of our NetEye Extension Packs (NEPs) by introducing a new package specifically focused on pfSense firewall monitoring, implemented through Centreon plugins. This article explains: Availability The new NEP for pfSense firewalls will be released and supported starting with: It’s distributed via the official NEP…
Read MoreMost technical blog posts focus on frameworks, architectures, or specific implementation patterns. That makes sense, as those are the things we usually like to discuss, measure, and refine. But a lot of day-to-day efficiency doesn’t come from the headline technology. It comes from the smaller utilities and extensions that quietly keep our work moving along….
Read MoreHello to you all. It’s been a while. Don’t worry though, this won’t be a long and technical post. It’s just to let you know I’m doing (almost) well and to tell you about our latest news. The Metrics Challenge In the last year we’ve had a lot on our plate, but this hasn’t affected…
Read MoreNot long ago, I received an interesting request from one of our client’s Unix teams: They wanted a URL where the latest version of the Icinga 2 agent is always available. An important requirement was that this version should stay in sync with the current NetEye server version, enabling fully automated installation and updates. I…
Read MorePreface In the landscape of self-hosted Digital Asset Management (DAM) solutions, more and more companies are choosing platforms that allow complete control of their corporate data. Among these, Immich is rapidly emerging as the best self-hosted replacement for Google Photos, thanks to its advanced AI capabilities, high performance, and modern architecture. A Comparison of the…
Read MoreToday, there are many solutions available for IT asset inventory management, such as GLPI. However, these tools often lead to fragmented data spread across different databases that don’t communicate with each other, except through custom-built interfaces. The Challenge The goal is to centralize data in a single place, increasing the value of the information collected…
Read MoreModern platforms rarely consist of a single application. Instead, they are ecosystems: monitoring, logging, visualization, ITSM, and a fair amount of glue holding everything together. In environments like NetEye, this translates into components such as Icinga 2 and Icinga Web 2 (along with all of their custom modules), Grafana, Elasticsearch/Kibana, GLPI, and more. Each of…
Read MoreTL;DR: In GLPI, access permissions for assets have traditionally been tied mainly to entities. That works well in clean structures, but in reality, responsibility, ownership, and organizational hierarchy do not always follow the same lines. With GLPI 11, group-based permissions are extended from Tickets to all asset types, and together with the new multi-select group…
Read MoreHi everyone! Today I’d like to share with you an investigation we undertook related to ingesting Open Telemetry data in Elasticsearch, while maintaining tenant segregation from start to end. The Scenario Let’s imagine we have multiple customers, where in this case “multiple” may be well in the order of hundreds, who would like to send…
Read MoreIf you’ve ever built a Progressive Web App (PWA), you already know how the story usually goes. You add a manifest, generate a service worker, tick the installability boxes, and suddenly the app can sit on a phone home screen or launch in its own window on a desktop. Very nice. Very shiny. Teknologia! Then……
Read MoreI recently faced a challenge that many large organizations run into when scaling their use of Atlassian Confluence. I needed to create an automation that would automatically change the page status under specific conditions – for every page created or updated across more than 600 spaces. The Problem Out of the box, Confluence provides a…
Read MoreSNMP monitoring is the standard method for obtaining information and metrics from network devices. Typically, we focus on extracting data from a single interface to monitor its status, traffic, or errors. But in many cases, we’re only interested in getting an overview of the interfaces, or, to avoid overloading our somewhat outdated devices, we limit…
Read MoreIn the ITOA module we fixed a bug that prevented the Performance Graphs to be shown in the Monitoring host and service page. List of updated packages
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