On May 18th, an event organized by Würth Phoenix and sponsored by Atlassian was held in Verona. The event was targeted at both new companies and existing customers who were interested in leveraging the Atlassian solutions. The afternoon session focused on providing participants with valuable insights into Enterprise Service Management (ESM), a highly relevant topic…
Read MoreGiven the rapidly evolving business landscape, advancements in technology, and the increasing expectations of customers, companies must adopt a mindset of business agility, and Enterprise Service Management (ESM) represents a solution for companies striving to maintain competitiveness in the market. 💡 Enterprise Service Management is the extension of IT Service Management (ITSM) principles outside of the…
Read MoreWelcome, everyone to our second “Monthly Atlassian News”! Why are we doing this? You might know that the Atlassian website is so complete, that finding information can be a big challenge😵 So… we decided to do the dirty work for you and summarize all the latest features and news from the Atlassian ecosystem every two…
Read MoreA very important, fast-evolving area during the latest NetEye releases has been multi-tenancy. In a system with many tenants, the most complex aspect is probably the proper and orderly management of user permissions. To help administrators in this task, we have introduced the concept of tenant role in NetEye 4.29. The tenant role is a…
Read MoreWelcome, everyone to our first “Monthly Atlassian News”! Why are we doing this? You might know that the Atlassian website is so complete, that finding information can be a big challenge😵 So… we decided to do the dirty work for you and summarize all the latest features and news from the Atlassian ecosystem every two…
Read MoreIn my last article I used some examples to show how you can collaborate on Confluence. I talked about how it’s useful for knowledge management and project management, especially if integrated with the Atlassian suite. I also gave some examples on how it can be used at the enterprise level to improve communication. Today I…
Read MoreHave you ever wondered if you’re using Confluence to its full potential? Confluence is such a flexible tool, and can be used in so many ways, that a lot of people get confused about it. Many customers have asked me what’s the added value of this tool compared to others, so here’s a short guide…
Read MoreAfter two years of a forced break caused by the pandemic, we were finally able to book a flight to Brussels and participate in the FOSDEM event again. For those who aren’t familiar with it, FOSDEM is a free event for software developers to meet, share ideas and collaborate. Apart from the amazing experience overall, we met…
Read MoreUnleash is an event powered by Atlassian, which aims to bring together partners, customers and Jira enthusiasts in one single location. The event took place on February 9th in Berlin… and I was there! Berlin’s event, Unleash, was mainly dedicated to empowering agile & DevOps teams, therefore mainly focusing on Jira. The day started with…
Read MoreMassimo Giaimo will participate in the ICT Security roadshow with a speech on the Log stealer Market Place and Predictive Cyber Threat Intelligence as a tool to avoid unpleasant compromises! FIRST STAGE: AGENDA, Milan, 16 February 2023 – at 09.00 a.m.SECOND STAGE: SAVE THE DATE | Padua, 6 June 2023 Soiel International has been organising…
Read MoreGartner said it in 2020, but how is it going? Lets’ take a look at some statistics… The pandemic has forced companies to adopt an Agile approach, especially in order to improve communication among distributed teams. Teams in the software industry have seen an increase in Agile practices from 37% to 86%2. Therefore, most companies…
Read MoreWe’re at the end of the year again and it’s time to draw up the famous list of good resolutions for the coming year. I’m talking about good and working resolutions, the ones relating to good non-working resolutions is always very difficult to respect. I could challenge many of you to state for the record…
Read MoreGuidelines on Data-driven models for managing data complexity and designing robust systems that might be consider both a single-source-of-truth and a single-point-of-contact. Use case scenario about a real Managed Service Provider ITSM with Atlassian Cloud products As mentioned in my previous post (Part 1 of 2), data-driven models help companies in managing data complexity and…
Read Moresystemd timers are a way to schedule tasks in Linux systems using the systemd initialization system. They provide finer granularity for scheduling tasks than the traditional crontab, and also ensure that the task will be executed when the system is running in the future, even if the expected execution time was missed due to the…
Read MoreGuidelines for data-driven models for managing data complexity and designing robust systems that might be considered both a single-source-of-truth and a single-point-of-contact. In the last few decades the world has truly turned into a data jungle: digital evolutions expose people and companies to dealing with data complexity management, a topic which has rapidly turned into…
Read More