Blog Entries

21. 04. 2023 Alessandro Romboli Business Service Monitoring, NetEye, Unified Monitoring

Monitoring Veritas Backup Exec

Scenario Veritas Backup Exec is widely used for the backup of physical machines through local installed agents both on Windows and Linux hosts. It also supports application backup for Microsoft Exchange, SharePoint and several different Database engines, with the option of a granular application data restore. The product additionally supports virtual backup through Hyper-V and…

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07. 12. 2022 Alessandro Romboli Business Service Monitoring, NetEye, Unified Monitoring

Monitoring Veeam Backup & Replication

Scenario Veeam Backup & Replication product is widely used for backuping virtual machines, primary hosted on VMware vSphere infrastructure. It could also backup physical machines through dedicated agents. It’s very important to keep the backup status monitored: it would be nice to get the backup status through the Icinga2 agent in an easy way. PowerShell…

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01. 10. 2021 Andrea Avancini Business Service Monitoring, NetEye

Hosts and NetEye Upgrade

NetEye installation topology can fluctuate over time, with hosts of various types that can be, for example, added or removed from a cluster in response to changes in business demand or customer requirements. In a cluster environment, hosts are manually mapped in a file called /etc/neteye-cluster, a sort of static inventory solution that is the…

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28. 10. 2020 Nicola Degara Business Service Monitoring, Cloud, Icinga Web 2, NetEye, Service Management, SLM, Unified Monitoring

NetEye Incident Response with Atlassian Opsgenie Integration

As an Atlassian partner we are working in this period on the preparation of an online demo system in parallel with the delivery of our new NetEye demo online service. For the occasion I decided to expand our already existing NetEye integration with the Atlassian ecosystem that you will find described in other previous blogs….

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30. 06. 2020 Andrea Avancini Business Service Monitoring, NetEye

Automating Procedures: The NetEye Upgrade Command

Upgrading a NetEye 4 installation, either as a cluster or a single instance, is not always a painless activity. NetEye 4 is, in fact, a very sophisticated product that offers its customers a very large number of features, and operates in complex and business-critical environments. From version to version, the upgrade procedure may change: as…

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27. 03. 2020 Andrea Avancini Business Service Monitoring, NetEye

NetEye Automatic Provisioning in vSphere — Part 3

In the previous blog post in our #devops series, we discussed how to automatically provision a NetEye cluster with virtually zero hassle. Thanks to Ansible, in fact, we dramatically reduced the amount of manual effort needed to generate a fully working cluster. This, in turn, opened up an opportunity to boost our cluster testing infrastructure…

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10. 12. 2019 Juergen Vigna Business Service Monitoring, NetEye, Unified Monitoring

Monitoring Automation, or Orchestrating Your Monitoring over Your CMDB

In every Enterprise, that extra step you need to master for monitoring is always a bit problematic. Normally, the people doing monitoring or who are responsible for the monitoring infrastructure are different from those doing daily administrative work on the server infrastructure. Most of the time, new servers are up and running much sooner than…

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10. 10. 2019 Gianluca Piccolo Business Service Monitoring, NetEye, SLM

How To: Creating an SLM Report for Business Processes

In this post we’re going to learn how to create an SLM report for a Business Process. Let’s get started. The concept here is to create a host that contains the checks for the Business Process we want to generate the report for, and then create the report for that host. Prerequisites: NetEye 4.7 or…

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26. 09. 2019 Andrea Avancini Business Service Monitoring, NetEye

NetEye Automatic Provisioning in vSphere – Part 2

Deploying a NetEye Cluster If you regularly follow this blog, you know that we automatically generate and test a NetEye ISO every night. Starting from the ISO, we can also automatically provision a NetEye virtual machine in a VMware vSphere infrastructure. One might wonder, “What if, since I already have these two ingredients available, I…

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26. 09. 2019 Andrea Detassis Business Service Monitoring, NetEye

NetEye Automatic Provisioning in vSphere – Part 1

Deploying a Single Instance As you probably already know, here at Würth Phoenix we love Ansible. Our journey started by using Terraform for simple automation tasks like generating a virtual machine in vSphere starting from an existing template, only to switch to Ansible later. Ansible is now our everyday companion for automation. As mentioned earlier,…

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08. 07. 2019 Andrea Avancini Business Service Monitoring, NetEye

ISO Generation with Ansible – Part 2

As mentioned in the previous post of this series, at Würth Phoenix we build our NetEye ISOs from scratch every night to be sure that every morning everything will be fresh.To perform this activity with no manual intervention in a robust, repeatable, and reliable way, the R&D team uses Jenkins, a well known open source…

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04. 07. 2019 Andrea Detassis Business Service Monitoring, NetEye

ISO Generation with Ansible – Part 1

Here at Würth Phoenix, we ship software in many different ways, but one of the main methods to support on-premise installations is with an ISO file. With the ISO we allow our customers to install NetEye, the underlying OS, and all dependencies in a flexible yet simple way. Since this is so important, how can…

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27. 06. 2019 Giuseppe Di Garbo Business Service Monitoring, NetEye

Network Performance Monitoring Automation with NetEye 4

Automating the monitoring process in Enterprise environments is a challenge that led Icinga to create features such as their REST API and the Icinga Director module. In both new NetEye4 projects and those being migrated from NetEye3 to NetEye4, this challenge is one of the aspects that I highlight the most and is certainly one…

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17. 06. 2019 Valentina Da Rold Business Service Monitoring, Downloads / Release Notes, NetEye

NetEye is Moving to a Completely Automated Upgrade Procedure

Process automation refers to the ability of a technological system to execute a series of tasks that were originally performed by humans. Such automation also controls, corrects and increases the visibility of the status of workflows and tasks, and generates reports throughout the process. The primary benefits of procedure automation are most surely productivity and…

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13. 09. 2018 Patrick Zambelli Business Service Monitoring, NetEye, Unified Monitoring

IT Service Status Aggregation for Distributed Monitoring Scenarios

With this article I will talk about a recent customer project on End User Experience within a distributed environment. When we use the word “distributed”, we usually think about sites distributed across multiple cities or continents. This project focused on monitoring the quality that IT users experience between the ground floor and the 2nd floor…

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