Blog Entries

06. 12. 2023 Mirko Morandini Asset Management, Service Management

Würth Phoenix is a GLPI Gold Partner! Exclusive News from GLPI Partner Day

The popular open source software suite GLPI, an acronym for Gestionnaire Libre de Parc Informatique, has been part of the NetEye ecosystem since its beginnings, more than 15 years ago. GLPI includes a comprehensive, pre-configured IT Asset management database, an ITIL-compliant service desk (ticketing) and feature-packed inventory agents. Within the scope of NetEye, GLPI is…

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28. 06. 2023 Andrea Mariani Asset Management, NetEye, Unified Monitoring

GLPI Remote Inventory – Part 2 (Windows)

In GLPI Remote Inventory – Part 1 I described how to perform a remote inventory of Linux machines. Here in Part 2 I’ll describe instead how to perform a remote inventory on Windows machines using the WinRM (Windows Remote Management) protocol through an HTTPS listener. In order to create and use an HTTPS Listener on…

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26. 06. 2023 Andrea Mariani Asset Management, NetEye, Unified Monitoring

GLPI Remote Inventory – Part 1 (Linux)

Since NetEye version 4.29, the GLPI module has been upgraded to version 10. With this update GLPI introduced a new feature, making it possible to perform agentless inventories. Given the wide interest regarding this new feature from many of our customers, I decided to describe the steps necessary to be able to configure, link, and…

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05. 04. 2023 Mattia Codato Asset Management, Icinga Web 2, NetEye, Service Management

The Evolution of Multi-tenancy in NetEye

A very important, fast-evolving area during the latest NetEye releases has been multi-tenancy. In a system with many tenants, the most complex aspect is probably the proper and orderly management of user permissions. To help administrators in this task, we have introduced the concept of tenant role in NetEye 4.29. The tenant role is a…

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19. 02. 2023 Gabriele Cecco Asset Management

An Easy Way to Manage a Shared Office

The ongoing evolution of the world of work also carries through to the areas where this work is carried out. Never before have so many people and companies finally understood that smart working is a reality, and that the productivity of employees who work partly at home rather than the office does not decrease but…

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04. 01. 2023 Mirko Morandini Asset Management, Unified Monitoring

Using GLPI with the Metabase Open Source BI Tool for Visualizing Rich Reports and Dashboards

Asset management/CMDB tools play (or should play!) a central role in IT operations and management, gathering data from hardware assets on contracts, software licenses, network configurations, tickets and many more. The key task is to keep all this data consistent and up to date. Rigor in manual data insertion and the careful integration of automation…

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29. 09. 2022 Gabriele Cecco Asset Management

Jira Discovery: how to have devices always updated

Here we are at the third part of this journey. After seeing how to discover assets and how to import assets discovered by the Discovery-Tool into Jira, in this part we will see how to set up a service and ensure that the objects imported into the Asset module are always up to date. The…

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27. 06. 2022 Gabriele Cecco Asset Management

Jira Discovery: how to import discovered assets

Here we are with the second part of our article. If you missed the first one, here’s the link: https://www.neteye-blog.com/2022/03/jira-discovery-a-quick-way-to-manage-your-assets/ In this second part we will see how to import assets discovered using the Jira Discovery Tool. Let’s go into our Jira Service Management: Create a new Object Schema that we will call Import: Next…

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18. 03. 2022 Gabriele Cecco Asset Management

Jira Discovery: a quick way to manage your assets

Are you a user of Jira Service Management Cloud, do you have the premium version and would you like to use the discovery tool to have a scheme where you can automatically receive updates on devices connected to your network? Well, follow this very simple tutorial and you will have a mapping of your network…

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22. 12. 2021 Mirko Morandini Asset Management, Unified Monitoring

IPTool: The Fastest Way to Answer Any Question about IPs and Hostnames in Your Network!

Or: a Tool for Collecting, Browsing and Analyzing IP and Hostname Data Available Across Your Organization Take any discretely large, organically grown company network, and you’ll find an interplay of heterogeneous servers, network devices, computers, printers, virtual machines, embedded devices and more. Do you have documentation on all the assets in the network, both the…

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14. 06. 2021 Mirko Morandini Asset Management, Service Management

GLPI: the “Swiss army knife” of IT Management

A knife, a saw, a pair of scissors, two screwdrivers, … Having specialized tools at hand when you need them can be convenient. But all these tools together are heavy, bulky and don’t suit everyone’s pocket (budget as well as size!). That’s why the Swiss knife has had and still has such success: you get…

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16. 04. 2021 Gianluca Piccolo Asset Management, Bug Fixes, NetEye

Bug Fixes for NetEye 4.17

We fixed a bug in GLPI that solves security issues and bugs. For NetEye 4.17 we updated the following packages: glpi, glpi-neteye-config and glpi-autosetup to version 9.5.5_neteye1.9.4-1

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13. 04. 2021 Gianluca Piccolo Asset Management, Bug Fixes, NetEye

Bug Fixes for NetEye 4.17

We fixed a bug in GLPI that allowed a possible SQL injection attack. For NetEye 4.17 we updated the following packages: glpi, glpi-neteye-config and glpi-autosetup to version 9.5.2_neteye1.9.4-1 icingaweb2-module-assetmanagement and icingaweb2-module-assetmanagement-autosetup to version 1.21.0-2

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11. 02. 2021 Tobias Goller Asset Management

IPTool: A New GLPI Plug-in

One of my customers, who uses GLPI very extensively for asset management, recently brought me a new request wanting a central overview of their host and IP registration. These host names and IPs are currently being maintained across various applications and tools, although GLPI is used as the central administrative application. As is so often…

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11. 01. 2021 Gianluca Piccolo Asset Management, NetEye, Unified Monitoring

Use NetEye 4.15 JWT Built-in Authentication to use Fusion Inventory and GLPI

Use Case Suppose we want to trigger Fusion Inventory execution in a GLPI installation, where we can then use the Autonomous mode to import data into GLPI via a CURL request. Let’s see how JWT (JSON Web Token) can help us in NetEye 4.15. Prerequisites A NetEye 4.15 (or later) installation with the Asset module…

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