Blog Entries

27. 12. 2018 Charles Callaway Development, NetEye

Research & Development – A New User Guide Process (Part 4)

Software grows.  So do software teams.  To avoid getting slow and rusty over time, teams need to constantly assess their progress, improve where they can, and make necessary changes when warranted. The NetEye R&D team is no exception. Back when NetEye was smaller, we wrote documentation when time allowed, typically after new features had already… Read More

27. 12. 2018 Michele Santuari Development, NetEye

Research & Development – Poker Planning (Part 3)

I described in a prior blog post the so-called Backlog which is used not only by the Research & Development team but also by the other teams in the System Integration unit. The Backlog Refinement meeting is focused on the prioritization and re-ordering of tasks, and this activity cannot be achieved without properly estimating effort. In this… Read More

21. 12. 2018 Franco Federico NetEye

How to Monitor Icinga 2 Itself with Icingabeat

NetEye 4 is based on Icinga 2. How can we monitor it? There are several options available; here I choose Icingabeat and test it. Icingabeat is an Elastic Beat that fetches data from the Icinga 2 API and sends it directly to either Elasticsearch or Logstash. In my case, I wanted to send the information… Read More

21. 12. 2018 Giuseppe Di Garbo NetEye

How to Back Up All of Your Grafana Dashboards

Grafana has become one of the most used modules of NetEye.  As many of you know, it’s very easy to export and import individual Grafana dashboards using the existing export functionality via JSON. [1] Unfortunately, there is no quick and easy way to export all dashboards and data sources at once and then implement a… Read More

21. 12. 2018 Gianluca Piccolo Development, NetEye

NetEye 4 PSR-7 implementation

When talking about data transmission the main thing to take care is that both sides communicate in the same language. The sender must be sure to send only stuff that the receiver can understand. The receiver must know how to interpret the request and to process an intelligible response for the sender. Let me introduce… Read More

20. 12. 2018 Patrick Zambelli Nagios, Nagios-Plugins, NetEye

Microsoft Failover Cluster Monitoring

In today’s critical IT environments, setting up a cluster represents a common approach to increasing the availability of services and applications.  The concept of clustering is a set of independent computers that work together, where if one node fails another node automatically begins to provide services through a process known as failover. To make sure… Read More

20. 12. 2018 NetEye Blog Admin NetEye

The Power of DevOps in the Cloud

How can you preserve software maintainability while continuously releasing new features and improving development process quality? Our NetEye R&D Team answered this with its contribution at a dedicated workshop at the NOI Tech Park in Bolzano, discussing how Agile tools can unleash a team’s creativity and improve software delivery cycle time. The event was organized… Read More

18. 12. 2018 NetEye Blog Admin EriZone & OTRS, NetEye

NetEye & EriZone User Group 2019 – Registration open

Registrations for the German edition of the NetEye & EriZone User Group, taking place on the 10th of April 2019 are open. The program foresees a full-day event comprising best practice presentations and interactive workshops, driving tangible innovation and first hand experiences in working with NetEye and EriZone. The event will take place at Dauphin… Read More

17. 12. 2018 Valentina Da Rold Development, NetEye

IPL Turns NetEye 4 Development Upside Down

We are witnessing a deep transformation within the NetEye 4 core: Icinga Web 2 will move from the Zend Framework to a totally new library called IPL (Icinga PHP Library).  This change is already underway in the NetEye 4.3 release with the new version of the Director module.  The Icinga team has already partially introduced… Read More

05. 12. 2018 Valentina Da Rold Development, NetEye

How to create a new ZendForm element for Icinga Web 2

In one of the latest releases of the EventHandler module for NetEye 4 we introduce, for the first time, a completely customized form element.  In order to satisfy certain EventHandler usage constraints, we needed to create a drop-down element that allows the user to enter a custom value in addition to choosing one of the… Read More

05. 12. 2018 Michele Santuari Development, NetEye

Research & Development – Backlog (Part 2)

We described in a prior blog post how the Research & Development team has adopted a full Agile approach.  Although the basic principles remain unchanged and all team members have embraced a mindset of self-organization and team collaboration, in recent years new challenges have arisen that require continuous improvements in our methodologies. In particular, in this blog post we… Read More

26. 11. 2018 Arianna Cunaccia NetEye, Network Traffic Monitoring, ntop

ntop Training

Who is using your network and how? What kind of traffic does your company generate? Where does slow network performance come from? ntop has the answers. ntop is a network traffic probe that monitors network usage. This solution provides an intuitive, encrypted web user interface for the exploration of both real-time and historical traffic information. In our… Read More

26. 11. 2018 Susanne Greiner NetEye, NetEye ITOA

How to Drop a Tag in InfluxDB

If  you’ve ever had cardinality problems with InfluxDB, you might have discovered that a tag is the likely culprit.  Well done!  But now your next step is getting rid of that tag, and that’s when you’ll realize that in a time series database, tags play an important role in indexing.  Because dropping tags is rather complicated,… Read More

21. 11. 2018 Juergen Vigna Capacity Management, Microsoft Management, NetEye, NetEye ITOA

Manage the Performance of your MSSQL Databases

So you have MSSQL databases and you’d like to keep an eye on the performance of your DB.  Using NetEye this is quite easy.  The  tools you need are already available on your NetEye server:  InfluxDB, the Telegraf agent, and Grafana for visualizing your Dashboards. The SQL Server Input Plugin provides metrics for your SQL… Read More

21. 11. 2018 Alessandro Romboli Microsoft Management, NetEye

Microsoft Remote Desktop Services 2016 Issue

Remote Desktop Services 2016: The AppContainer Windows Server 2016 introduced the “AppContainer”, which is created when users connect to the server for the first time. Due to a registry leak, the Windows Server generates registry bloat for firewall rules. This registry bloat can be found in the following registry keys: HKLM\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\FirewallRules HKLM\System\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\RestrictedServices\Configurable\System Over time, this… Read More

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