Blog Entries

03. 08. 2020 Valentina Da Rold Bug Fixes, NetEye

Bug Fixes for NetEye 4.13

The new NetEye release 4.13 brings with it the upgrade of GLPI version 9.4.6 and the Icinga Module Director version 1.7.2 GLPI upgrade This is a security upgrade, that fixes some issues like possible SQL injections and XSS, increases password security allowing the customization of the key for storing them and many others. You can…

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03. 08. 2020 Thomas Forrer Downloads / Release Notes, NetEye

NetEye 4.13 Release Notes

Release Date: July 31, 2020 Welcome to version 4.13 of our NetEye v4 Unified Monitoring Solution. The complete changelog, which includes all fixed issues, can be generated on demand by following the instructions in the updated NetEye documentation. To begin the upgrade, please follow the instructions in your current NetEye version at User Guide > Upgrading…

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29. 07. 2020 Michele Santuari Bug Fixes, NetEye

Bug Fixes for NetEye 4.12

We fixed the telegraf package to create the user and group by default. For NetEye 4.12 we updated: Telegraf to version 1.14.1_neteye2.0.1-1

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22. 07. 2020 Juergen Vigna NetEye

Updating NetEye 4 Using ‘neteye upgrade’ with a Proxy

In NetEye 4.11 the neteye upgrade command was introduced and has to be used when updating to the next release. Now, everything is all well and good if you have direct access to the Internet from your NetEye 4 server, but if you have to use a proxy to update your servers then the procedure…

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22. 07. 2020 Bharat Bisht Bug Fixes, NetEye

Bug Fixes for NetEye 4.12

We have updated the DRBD kernel package to include the latest patches and bug fixes. You can find more details at the following link. For NetEye 4.12 we updated: DRBD to version 9.0.24-1

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17. 07. 2020 Rocco Pezzani Icinga Web 2, NetEye

How to Integrate NetEye 4 with Jira

Jira Module for Icinga Web 2 As many of you are aware, at the end of 2019 Icinga released the first version of a Jira module for Icinga Web 2. This module gives Icinga Web 2 the ability to query Atlassian Jira Service Desk for issues related to Hosts or Services and, of course, to…

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13. 07. 2020 Stefano Bruno NetEye, Service Management, SLM, Unified Monitoring

ITSM Ticketing Integration with NetEye

Increasingly often, monitoring tools are the recipients of the notifications that are sent when problems arise, in order to guarantee the resolution of those problems quickly. In some circumstances, we need to extend the default type of communication that has historically been used: email. In this blog post I will describe how we integrated NetEye…

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09. 07. 2020 Bharat Bisht Bug Fixes, NetEye

Bug Fixes for NetEye 4.12

We fixed a bug, that would not allow adding a custom role to the pre-configured user for Elasticsearch in Logstash. To solve this bug, we have implemented the PKI authentication (certificate authentication) for the Elastic Logstash user. The roles assigned to the Logstash user are provided via role mapping. We already updated the Logstash Elasticsearch…

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06. 07. 2020 Ajay Sharma Bug Fixes, NetEye

Bug Fixes for NetEye 4.12

Fixed icinga2-master systemd logs filling up journalctl For NetEye 4.12 we updated icinga2 icinga2-autosetup icinga2-bin icinga2-common icinga2-debuginfo icinga2-doc icinga2-ido-mysql icinga2-ido-pgsql icinga2-neteye-config icinga2-resources icinga2-selinux to version 2.11.3_neteye1.17.1-1

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01. 07. 2020 Gianluca Piccolo Log Management, Log-SIEM, NetEye

Log Manager Beats: Log Files Signature and Compression

Beats is the new method for log acquisition introduced in the latest releases of NetEye 4. It’s a system fully integrated with the Elastic Stack. The Beats agents send logs directly to Logstash, which then forwards them to Elastic. Logstash also writes each log received into files on the file system (at the same location…

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01. 07. 2020 Damiano Chini NetEye

NetEye Agent: a New Daemon for Supervising the NetEye Installation

Beginning in NetEye 4.12 we introduced the neteye upgrade command, which enables NetEye users to automatically and safely perform a number of tasks needed to complete a NetEye upgrade, both in single instance environments as well as in cluster environments (have a look here for more information about the neteye upgrade command). In order to…

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30. 06. 2020 Andrea Avancini Business Service Monitoring, NetEye

Automating Procedures: The NetEye Upgrade Command

Upgrading a NetEye 4 installation, either as a cluster or a single instance, is not always a painless activity. NetEye 4 is, in fact, a very sophisticated product that offers its customers a very large number of features, and operates in complex and business-critical environments. From version to version, the upgrade procedure may change: as…

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30. 06. 2020 Gabriele Cecco NetEye, Service Management

Open a Ticket in Jira Service Desk Directly from NetEye 4? Piece of Cake!

Have you ever wanted to open a ticket in Jira Service Desk when NetEye 4 highlights a problem? Here’s a recipe for connecting NetEye 4 to Jira Service Desk Cloud.
Preparation Time:   About 20 minutes
Difficulty:   Easy
Ingredients   …

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29. 06. 2020 Valentina Da Rold NetEye, Unified Monitoring

Icingaweb2 Module Tornado: Building a NetEye Module with Vue

The Tornado module is improving release after release. With NetEye 4.12 we reached one of our main goals: Tornado is now configurable within the graphical interface, and you can now create new nodes and rules, or edit and delete your existing ones. The icingaweb2-module-tornado module (i.e., the graphical interface of the well-known Tornado module) is…

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25. 06. 2020 Alessandro Valentini NetEye

Configuring Fencing on Dell Servers

As a NetEye User I want to handle node failures when they happen in my cluster. When a node becomes unresponsive, it might still be accessing your data: the only way to ensure that a node is truly offline is to shut it down. This procedure is called fencing. NetEye 4 relies on Corosync/Pacemaker, also…

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