As you may have heard, as of Saturday evening, 21.03.20, the Italian government has added further restrictions regarding ongoing business operations. We would like to inform you that even so, we are continuing our customer activities at 100%. This means that we are fully operational at all locations and in all departments, while always of…
Read MoreA piece of code can’t be considered good if it doesn’t work properly. One of the questions that arises from the previous sentence is, “So how can I know that my code is actually doing what it’s supposed to be doing?” The quick and easy answer is: Tests. But how can you decide which types…
Read MoreSecurity information and event management (SIEM) technology supports threat detection and security incident response through the real-time collection. Visit us at the Security Summit edition in Verona to hear from our team how to best identifying, gathering, monitoring and reporting security-related events in your software environment with NetEye.
Read MoreAt this special time of year, we give thanks for your trust and loyalty. May the new year bring to you health, happiness and success. We think about those who are facing the difficulties of a tragedy, by giving our donations to support the Red Cross in the reconstruction of the areas in Central Italy,…
Read MoreOn Friday finally we arrived at Brussels! Thomas, Luca and I started our trip to visit the FOSDEM 2016 conference at the Université Libre de Bruxelles. Our aim is to improve our skills in various sectors of the IT world and to inform us about news, which can be used to improve our products at Würth Phoenix. Here…
Read MoreIn the age of the cloud the optimization of real end-user experience (RUE) is getting essential for success. On the one hand users expect applications to work faultlessly independent of the time, location, and device one is using them from. Application performance monitoring (APM) is therefore often based on RUE performance metrics. On the other…
Read MoreA new version of erizone-plugin-glpi rpm is available! Major Features: Data-Export definition for GLPI Contracts Data-Export definition for Warranty information Data-Export definition for Contract association with Computer, Monitor, Software,Network, Printer, Phone and Devices Bug fixing With EriZone 3.3.0, with the new version of iCMDB interface, the contracts and the relationships with the referred configuration item…
Read MoreWe are pleased to provide an online demo environment of our Open Source IT Service Management solution WÜRTHPHOENIX EriZone. Through the online demo, you will be able to use our solution without needed registration and no required downloads. Convince yourself about the large variety of functionalities, the powerful new features and the user-friendly interface. Enjoy trying our software! [tabs slidertype=”left tabs”]…
Read MoreWith the introduction of PowerShell there have been opened a lot of doors for a useful Windows monitoring.
Read MoreThere are some important new features available regarding the GLPI Plugin about which I wrote in my earlier article Automatic Recognition: Network Devices and their Modules. As described in that post, the GLPI Plugin, which is available since version 3.5 of NetEye, permits the automatic recognition and administration of all your network devices. The plugin…
Read MoreFor all those who were there or followed the event via live-stream – we hope you enjoyed yesterday’s conference. We put together some first pictures! The video archive with each single presentation will follow soon!A big Thank You also to our sponsors, who supported our event!
Read MoreToday is the last day of this year’s CeBIT – it was a great time and we met a lot of interesting people. We want to thank our partners Luca Deri from ntop and Remo Rickli from NeDi for their participation and are looking forward to further collaborations.
Read MoreNew version of EriZone (3.1.9) is now available for the download: Feature Lists EriZone DataWarehouse: Eri_TicketAggregatedTime: New parameter to include also child tickets in the calculation New Columns: MinBeforeFirstSplit, IsChild, ParentTicketID (first parent),ParentTicketNumber (first parent) Eri_TicketAggregatedTimeonline: Same parameters as Eri_TicketAggregatedTime It extracts similar information as Eri_ TicketAggregatedTime for ticket with states: new, open,pending reminder and…
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