13. 10. 2014 Sandro Santinato NetEye, Real User Experience

RUE: Integration with LDAP

A new feature since version 1.8 of the “Real User Experience” (RUE) is the integration with your LDAP server, which helps you associating network requests to specific users. This is possible if you are monitoring services like the Microsoft Outlook WebApp, where the AD (Active Directory) username is part of the request. In this way you can easily and quickly identify the user experiencing possible problems on the network or generating that network traffic.

By clicking on the supported network requests the tooltip shows all additional information about the user.

Neteye Real User Experience:Network requests generated using the Microsoft Outlook WebApp and information about the corresponding user

Network requests generated using the Microsoft Outlook WebApp and information about the corresponding user

Similarly also inside the maps functionality of the “Real User Experience” you can see the information about the user: 

NetEye Real User Experience: User Information within Map Functionality

User Information within Map Functionality

To integrate the “Real User Experience” with your LDAP service simply add the following parameters to the configuration file al.conf:

  • LDAP_SERVER=xxx
  • LDAP_USER=xxx
  • LDAP_PASSWORD=xxx
  • LDAP_BIND=xxx
  • LDAP_PORT=3268
  • LDAP_FILTER=”(&(objectClass=user)(samaccountname={user}))”
  • LDAP_ATTRS=cn,displayname,telephonenumber,description,department,thumbnailphoto,mail
Sandro Santinato

Sandro Santinato

Developer at Würth Phoenix
Hi, my name is Sandro and I am the youngest member of the Neteye team. I graduated in 2013 in Applied Computer Science at the Free University of Bolzano but I started working as software engineer at Würth-Phoenix already in May 2012. My main competence is the development and improvement of the “Real User Experience” solution.For me computer programming is not just work, but i like scripting and creating my own software also in my free time. Already as a child I was amazed by computers and their technology. So at the age of 12 I bought the book “C for dummies” and started learning programming on my own 🙂 Later on I discovered the open-source world and I started loving it from the first moment.In my free time I also like mountain biking, hiking, and of course playing the trombone in various music bands.

Author

Sandro Santinato

Hi, my name is Sandro and I am the youngest member of the Neteye team. I graduated in 2013 in Applied Computer Science at the Free University of Bolzano but I started working as software engineer at Würth-Phoenix already in May 2012. My main competence is the development and improvement of the “Real User Experience” solution.For me computer programming is not just work, but i like scripting and creating my own software also in my free time. Already as a child I was amazed by computers and their technology. So at the age of 12 I bought the book “C for dummies” and started learning programming on my own :-) Later on I discovered the open-source world and I started loving it from the first moment.In my free time I also like mountain biking, hiking, and of course playing the trombone in various music bands.

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