Blog Entries

01. 04. 2018 Luca Buonocunto EriZone & OTRS

Data Breach vs. ITIL Incident and Problem Management Processes

The GDPR legislation that will come into force on May 25, 2018 introduces, among the various obligations of the Holder of the personal data, the reporting of Data Breach events to the privacy Guarantor within 72 hours (and in any case, without delay), where a data breach includes any event concerning the violation of personal… Read More

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