In a recent project, I was tasked with enabling the synchronization of Entra ID (formerly Azure AD) security groups and their members into an ITSM CMDB hosted on Jira. The objective was to ensure accurate visibility of group-to-user relationships, leveraging Atlassian’s SCIM 2.0 API capabilities. While the goal sounds straightforward – syncing groups and users…
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In many organizations, customers request physical or digital assets via the Jira Service Management portal. Tracking the status of these deliveries and keeping the requestor informed is critical for transparency and customer satisfaction. This blog post outlines a robust solution using Jira Automation to manage and visualize the delivery process directly in the customer portal…
Read MoreWhen working with Atlassian Jira Automation and Assets, two key methods allow you to interact with Asset objects dynamically: Lookup Objects and Branch on AQL. While both serve similar purposes, they have distinct execution behaviors, performance considerations, and important limits you need to be aware of when designing automation workflows. Let’s break it down to…
Read MoreAs outlined in Part 1 of this post, I’ll now provide key tips for efficiently customizing the Stratacom Barcode Scanning app. This will involve creating objects and setting up object pickers, thus allowing barcode scans to dynamically connect with and retrieve data from your CMDB. By the end of this post, you’ll have a clear…
Read MoreAs presented in my previous blog post, we identified an opportunity to enhance a project of one of our customers by integrating Stratacom’s Barcode Scanning Solution. This tool is designed to seamlessly integrate with Jira, enabling rapid and precise barcode scanning directly into workflows. By implementing this solution, we’ll enhance operational efficiency, improve data accuracy,…
Read MoreToday I want to elaborate on how Jira CMDB (Configuration Management Database) works, and how we successfully integrated it with Stratacom’s Barcode Scanning Solution for Jira Service Management and Assets. The integration of the two should significantly enhance user experience and provide a swift and seamless solution for managing company assets. What Is the Jira CMDB? At its core, the Jira CMDB allows organizations to…
Read MoreIn the R&D Team, it’s imperative to stay ahead of the curve when it comes to emerging technologies. One such innovation that has been making waves in the frontend community is Tailwind CSS, and we decided to adopt it in the development of the Wuerth Phoenix CTF 2024 website. In this blog post, we’ll dive…
Read MoreImportant: GLPI Security Update Type/Severity Security Advisory: High Topic An update for the package glpi is now available for NetEye 4. NetEye Product Security has rated this update as having a security impact of High. Common Vulnerability Scoring System (CVSS) base scores provide additional guidance about a vulnerability, and give a detailed severity rating. Description…
Read MoreWe fixed a bug in the Director module that caused the creation of a long list of created and deleted actions in the activity log, when a Tornado Smart Monitoring Action had been executed and the Icinga API returned an error. Now, if the Tornado action cannot correctly connect to the Icinga API, no log…
Read MoreWe are continuously expanding our VueJs integration in NetEye, and we believe that having the opportunity to attend a dedicated conference, not far from home, was an opportunity not to be missed. So on the 10th of November, we joined the Vueday conference in Verona. Vueday is the main international conference in Italy that’s dedicated…
Read MoreWe have released a fix for a problem in the Tornado UI, that didn’t allow to pass multiple arguments to the script action in a rule. Updated packages We updated to version 2.4.1-1 the following packages:
Read MoreWe added an automatic procedure that correctly upgrades the DB schema for Icinga2. Updated packages For NetEye 4.32 we updated the following packages:
Read MoreIn the Tornado GUI, we fixed the behavior of the “Group Match IDX” input of the regex extractor. Updated packages For NetEye 4.32 we updated the following packages:
Read MoreOver the last few months, I’ve had the chance to work on a number of issues that involved many NetEye modules. In all these situations, we had to face the same problem: how to release a new module version without impacting the automated NetEye upgrade procedure. Nothing new for us, but we’d like to improve…
Read MoreIn order to visually test NetEye on browsers at each stage of development and before each release, we have a continuous integration (CI) step dedicated to Selenium testing. Selenium is a longtime open-source tool for browser automation; it’s a widely-used tool with a huge community of users. The framework is capable of automating and controlling…
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